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People and Training

Turning Factor – Delegation

 ‘It is quicker if I just do it myself!’ How often have you said this to yourself… be honest! This might work in the short term but is unsustainable and can be a cause of stress and poor productivity. Effective delegation is how we empower and engage our employees. It is a phased process that takes thought, planning and commitment and in the long run provide you, your team and organisation with vastly improved results. 

Turning factor

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The three most important transferrable skills

We’ve all heard of the importance of transferable skills. But what are the best transferable skills to have? In this video, we’ll go through the most important transferable skills to learn and have on your CV to stand out from the others!

For more information on our courses please go to:

First Intuition began in 2007 with a single thought – to put the learner at the centre of everything. Since then we have won awards, opened a national network of study centres and now deliver to over 7,000 students per year.

We offer courses for the following Qualifications:

AAT

ACCA

CIMA

ICAEW

CMI

We believe that every learner is different, and one-size doesn’t always fit all. We are happy to spend time with our learners to build a programme that fits in with their busy lifestyles.

With 15 study centres across the UK and online study options we can create a blend of programmes to fit in with the most demanding of lives.

Chamber Webinars – Online Meeting and Event Skills

How to make online events more engaging, interactive, and productive…

Online meetings can be tricky things to get right…unless you know-how.

This highly-practical live online webinar is ideal for all meetings, training events, and webinars.

Key learning objectives:

• How to make your online meetings work and things to avoid!

• Different ways to interact and involve people

• Make the technology your friend and using it well.

• Techniques for changing your communication style to suit online meetings

• Creating compelling visuals and content

• Using online tools such as polls, chat screen sharing

Full virtual events programme: www.norfolkchamber.co.uk

Brilliant Customer Service: https://brilliantcustomerservice.com/

Job quality matters – building workplace wellbeing and engagement into the new normal

In this video, Dr Helen FitzhughProfessor Colin Lindsay and Professor Kevin Daniels share insights on how organisations can build wellbeing and engagement into the new normal for businesses.

Kevin and Colin discuss how focussing on job quality can help businesses and workers be ready to tackle new challenges, even in a crisis. They offer evidence-based insight and guidance on the importance of employee engagement and wellbeing for productivity, performance and innovation in business.

Key points from the discussion:

·       Colin says that the COVID-19 crisis will challenge each business to change how they organise work, so, as part of this necessary redesign, why not build in practices that support engagement and wellbeing?

·       Kevin outlines the different approaches businesses can take to tackle this re-design, e.g. by training managers and building team cohesion through social contact and group activities.

·       Colin and Kevin finish by suggesting that ‘job crafting’ – where workers are given the resources and support to improve the quality of their own jobs – can become part of everyday processes to improve business.

This video forms part of a range of resources on wellbeing and engagement available on the PrOPEL Hub website. Head to www.propelhub.org for more content and details of upcoming events

Pitching with Confidence – Masterclass – Recovery Programme

The goal of the masterclass is to give you the tool to pitch your business eloquently, with passion, authenticity, and credibility. 

The masterclass is highly interactive, and the aim is for each participant to find out what works for them, how they can activate their confidence and what to practice before a pitching session.

Content / Takeaway

In this Masterclass, we will cover:

  • What matters the most when pitching.
  • Basics of achieving a grounded presence that transforms the effectiveness of any message.
  • Tried-and-tested techniques to avoid filler words, find the right posture and hand gestures that improve speech, have affective eye contact.
  • Mindset and Activating Confidence Exercises.
  • Best practice when pitching remotely or on-camera.

Get your pitch ideas ready & bring a pen

About the Speaker

Emma Zangs, Choreographer and Movement & Communication Coach

Emma Zangs is a Choreographer and Movement & Communication Coach. From public speaking training for presentations, pitches and talks, to movement direction and choreography for fashion shows, editorial and dance workshops, Emma inspires people to move and communicate with confidence.

Emma works with growing and established businesses, from GoCardless to Babylon Health, and coaches entrepreneurs on accelerators programmes such as Dream Assembly and D&AD Young Blood. She lectures at Cass Business School and on UCL’s Entrepreneurship MSc and has successfully trained startups to pitch at Dragon’s Den and Pitch@Palace.

In 2019, Emma delivered her TEDx talk ‘We Are All Dancers’, as part of TEDxWomen. Through her work with business owners and refugees, she shared the message that dance unites us all and has a unique power to repair and reshape our lives beyond the physical.

Emma studied Art History and Film Studies at Panthéon-Sorbonne, Paris and has an MA in Choreography from Trinity Laban Conservatoire in London. She is also a Resident of Sadler’s Wells Artist Development Programme. Born in Paris, France, she grew up in the Normandy countryside and now lives in Norwich, Norfolk.

Mills & reeve LLP – How to successfully manage employment tribunal claims

Richard Santy and David Faulkner provide an insight into how to successfully manage an Employment Tribunal case.

In the recording below partner and experienced advocate Richard Santy will be joined by Principal Associate David Faulkner, who sits part time as an employment judge, to explain what tribunals do and don’t like, and highlight how you can work with your lawyers to successfully manage a claim, whatever the outcome, by walking through the following five key stages of a case:

  1. Drafting an effective and robust ET3 Response
  2. How to make the most of case management hearings
  3. How to avoid common pitfalls when it comes to disclosure
  4. What makes a good witness statement
  5. Our top tips for remote hearings

You can view the latest Mills & Reeve legal webinars here

NatWest Business Builder: Self Awareness

The ability to develop, understand and regulate your mindset and behaviours is central to becoming an effective entrepreneurial leader, so throughout this module we’re going to give you some key tools and techniques to help you develop your self-awareness further.

In this module you’ll explore:

  • What is self-awareness?
  • Why is self-awareness important for an entrepreneur?
  • How to develop your self-awareness

Start by downloading and saving the workbook to your computer, to use throughout the module, capturing any key takeaways and completing the exercises at the end of each chapter.

What is self-awareness?

Self-awareness is the ‘keystone’ of emotional intelligence. But what does that actually mean?

In this chapter we’ll understand what self-awareness actually is and why it’s important to you as a business leader, and start to look at some key tools to develop your self-awareness.

Test your self-awareness

In this chapter we’ll continue to explore your self-awareness by looking at different reflection techniques and how these can help you, as well as completing a simple psychometric test to give you a greater understanding of your social styles.

Developing self-awareness

Feedback is the final tool we are going to explore within this module and it is central to identifying, understanding and revealing elements of yourself that you were perhaps not aware of.

Further Reading

We have a thriving and diverse community of thousands of entrepreneurs from multiple sectors, backgrounds and skill sets helping you to connect with the right people at the right time. No matter whether you’re looking to upskill, get feedback, engage with new people or simply observe, there’s something for everyone.

‘Want to learn more? Register for NatWest Business Builder to view all of their business development tools. Click HERE

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AATitude 2021 – The importance of enthusiasm and motivation in the workplace

This session discusses the importance of confidence & enthusiasm and the benefits to individuals increasing them. We will cover some practical and relevant tips for individuals to improve their confidence, enthusiasm and motivation.

For more information on our courses please go to:

First Intuition began in 2007 with a single thought – to put the learner at the centre of everything. Since then we have won awards, opened a national network of study centres and now deliver to over 7,000 students per year.

We offer courses for the following Qualifications:

AAT

ACCA

CIMA

ICAEW

CMI

We believe that every learner is different, and one-size doesn’t always fit all. We are happy to spend time with our learners to build a programme that fits in with their busy lifestyles.

With 15 study centres across the UK and online study options we can create a blend of programmes to fit in with the most demanding of lives.

Chamber Webinar – An introduction to Management

We live in an age now where management skills are increasingly important. Too often, technically skilled people are elevated into the role of a manager and lack the experience or skills to succeed – we are, often, setting up our managers to fail. When our managers fail, we fail.

TURNING FACTOR VISION AND VALUES

Our Vision is to be the first port of call for our clients to solve the everyday challenges that arise with people and business at the highest level, both locally and globally.

At Turning Factor, we believe that our values drive our success and results with our clients, so we keep them at the core of everything we do.

To find out more of what we do, click here

CONTACT US TODAY TO DEVELOP YOUR PEOPLE

Turning Factor are taking a leading role in shaping the future of the local business community. Turning Factor, Strategic Partners of the Norfolk Chambers, demonstrate their position as exceptional leaders with a commitment to supporting growth for the Norfolk business community.

See more about Patron & Partners here > 

Mills & Reeve – HR Energy

HR Energy is a collaboration between Becky Wilson at Pure Resourcing Solutions and James Kidd at Mills & Reeve to provide learning and networking events for local HR professionals.

We invite expert speakers to each session to present on topics that HR professionals need to be aware of in current climates. 

Michelle Gant, Director of The Engaging People Company shares key principles in engaging employees remotely, suggestions and ideas around best practice, and thoughts on how everyone within an organisation can play a role in keeping staff connected.