Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Because you have a good product and efficient customer service doesn’t mean that prospective customers are going to beat a path to your door. This practical and interactive workshop will enable you to win more business by getting your sales message across positively by phone, face to face, by email or on paper. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Turning Cold Calling Into Warm Calling Making Quality Appointments Networking Building Productive Referral Business. Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Nominations are now open for the Broadland District and South Norfolk Councils’ Business Awards 2025, sponsored by local law firm Birketts LLP.
Businesses based in the two districts are invited to nominate themselves in any of the ten categories to be in with a chance of winning one of these prestigious awards.
Broadland District Council’s Cabinet Member, Cllr Martin Booth, said: We have such a wide variety of businesses operating across both districts, from huge multi-nationals to one-man bands, in sectors as diverse as food and drink production, retail, insurance and tourism. These businesses are the lifeblood of our local economy and deserve to be recognised for their dedication and the hard work of their staff.”
South Norfolk Council’s Cabinet Member Lisa Overton-Neal, said:
“South Norfolk is proud of the local businesses that make our district such a vibrant place. We have a huge range of independent shops and businesses as well as multi-national concerns and this is a chance to congratulate them on their success and recognise their tremendous work.”
Businesses are invited to nominate themselves in the following categories:
Business Growth, Business Innovation, Employer of the Year, Environmental Impact, Excellence in Advanced Manufacturing and Engineering, Excellence in Insurance, Financial and Professional Services, Food and Drink Producer of the Year, New Business, Small Business of the Year and Tourism Business of the Year.
Residents are also invited to vote for their favourite Retailer of the Year and Pub of the Year. By voting they will automatically be entered into a prize draw and be in with a chance of winning £100 of shopping and pub vouchers. There will be four lucky winners, two from each district.
Nominations close on Friday 13 December and winners will be announced on 19 March at an awards ceremony at Norwich City Football Club, with the support of headline sponsor Birketts LLP.
To nominate your business, or to vote for your favourite retailer and pub visit the Business Awards page: Broadland and South Norfolk.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA The course is designed for users new to Excel. It will provide trainees with the confidence, knowledge and practical experience to use Excel, to create and manipulate spreadsheets and produce printed reports. Delegates should have sufficient Windows experience beforehand. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content The Excel Screen Ribbons, Quick Access Toolbar, Formula Bar, and Status Bar Workbooks and Sheet Tabs Data Entry Types of Data Data Entry Techniques In Cell Editing Selecting Cut/Copy/Paste Drag & Drop Using AutoFill to fill Adjacent Cells and Extend Series, Custom Lists Formulae and Functions Simple formulas & Functions Relative and Absolute References Named Ranges AutoSum AutoFill Paste Function Average, Max, Min & Count Functions Multiple Panes Freeze and Unfreeze Formatting a Worksheet Using Borders and Shading to improve presentation Font & Number Formatting, Alignment Printing Print Preview & Setup Headers & Footers Print Row/Column headings File Management Saving, Closing and opening files New Workbooks Good Working Practice Creating a Chart Creating Charts An explanation of different versions Course Price: Prices range from £74.00 – £96.00 For more details or any enquiries, please contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Prestigious Fundraising Event for Tapping House marks the launch of new Hospice brand.
Norfolk, 18th October – Last Friday evening, the magnificent Sandringham House set the stage for a remarkable night of opera, generosity, and community spirit as Tapping House hosted a prestigious fundraising event that honoured the care the Hospice provided to the wife of Charity Ambassador, Giuilo Codacci-Pisanelli. This elegant evening celebrated both the exceptional care given to Giuilo’s late wife and all the brave patients supported by the Hospice, making the night a heartfelt tribute to the Hospice’s dedication to compassionate care.
The event also marked the official launch of Tapping House’s exciting new brand identity, symbolised by the iconic dragonfly—a timeless emblem of transformation, hope, and resilience. This dragonfly now embodies the Hospice’s mission to provide compassionate care to patients and their families across Norfolk, continuing to be a beacon of support for those facing life-limiting illnesses.
Set against the backdrop of royal grandeur, the evening was filled with heartfelt performances and a reminder of the community’s connection to the Hospice’s mission, making the evening even more special.
Attendees were treated to a breath-taking evening of Verdi’s much loved opera ‘La Traviata. Performed beautifully by Diva Opera in an intimate setting in the state Ballroom. Mingling amongst distinguished guests and enjoying the beauty of Sandringham, Jeanette Hill had these lovely words to say about the evening, “Thank you for an amazing evening at Sandringham. It exceeded our wildest imagination. Everything about the evening was just perfect.”
Tapping House is also delighted to announce that the evening’s fundraising efforts raised an incredible £43.348 for the Hospice, a sum that will go directly towards supporting its excellent and outstanding care services. Care that Tapping House has been providing to the community of North and West Norfolk for 40years. A heartfelt thank you goes out to everyone who attended and contributed to this memorable event, the generosity of those who bid in the auction, our generous sponsors and the kindness of those who donated such wonderful items, played a pivotal role in the night’s success.
Nicola Ellis, CEO gave an emotional speech on the night, sharing her excitement about the new chapter Tapping House is about to enter and her optimism for the future, she said this about what the evening and refreshed brand means to the Hospice, “The dragonfly symbolises our commitment to embracing change and moving forward with grace and purpose, and there could not have been a better way to launch this new chapter than at Sandringham with such wonderful people by our side. Every person who attended has helped us continue our mission of care, and for that, we are eternally grateful.”
This enchanting evening marks a new era for Tapping House as it embarks on an exciting new chapter under its refreshed brand. But this wonderful event also launches a year of upcoming celebrations of Tapping House providing 40 years of outstanding palliative care to those who need it most.
There’s a saying in business that changing your branding should be a ‘symbol of change’, rather than an excuse to simply ‘change a symbol.’
The first time we’ve undergone a serious rebrand in 22 years is a symbol of a changing Naked, evolving to stay up to speed with the world around us. Our core values and beliefs we live by remain as relevant today as in 2002. But in truth, our message had become muddled. Our overall look and feel, rather dated.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. The course is designed for users new to Word. It will provide trainees with the confidence, knowledge and practical experience to use Word, to create, format and print professional-looking documents. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The Word Screen Ribbons & the Quick Access Toolbar The Status Bar Document views Creating & Editing Documents Entering text Navigating around the document Selecting Insert/overtype Cut/Copy/Paste Drag & Drop Undo Changing case Printing a Document Page setup, orientation, margins, paper size Page breaks Print preview Printing Font Formatting Using the Ribbons Text enhancements Format painter Keyboard shortcuts Inserting unusual symbols Removing text formats Paragraph Formatting Alignment/justification Line spacing Indentation Borders & shading Bullets and numbering Creating a bulleted/numbered list Changing the bullet points Formatting the numbers Leaving spaces in the list Envelopes and Labels How to use word to print onto different sized envelopes and labels Good Working Practice Creating a Table An introduction to the use of tables to align text and lists in a grid Introduction to Headers/Footers Using the space outside the margins An explanation of different versions How to find familiar commands in the 2003 & 2007/10 interfaces Course price: From £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
The final round of the Caterham Graduates Racing Series brought Alpha 7 Motorsport to Donington Park National, with the team running seven cars across the 135 and 150 classes. Following Jamie Ellwood’s dominant performance at Anglesey, where he secured the CGRC 150 Class Championship, he switched to the 135 Class for the weekend, borrowing teammate Amanda Anderson’s car.
Friday began with frustration as fog delayed the start of testing, adding a tricky element for drivers to deal with. Once it lifted, the track dried out, allowing for some good dry running, although many red flags throughout the sessions led to a stop-start rhythm. Despite these interruptions, the team prepared well for the races ahead.
Saturday’s 150 Class qualifying session was wet, setting the tone for what would be a challenging day for the drivers. However, Race 1 was dry, offering some respite from the earlier conditions. Amanda Anderson encountered gear selection issues right at the start of Race 1, dropping her to the back of the pack. Despite this setback, she staged a strong recovery, engaging in a fierce battle with Andy Johnson for 11th place. In one of the weekend’s closest finishes, Johnson narrowly beat Anderson by just 0.03 seconds, earning the People First Millisecond Award.
Matthew Willoughby had a mixed weekend, retiring from Race 1, but his efforts throughout the season were rewarded as he secured second place in the overall 150 Championship, a fantastic achievement for the Alpha 7 driver. Meanwhile, Ian Anderson enjoyed some exciting on-track battles, particularly with Charles Elliott, who pushed him hard in both races. Ed Benton, in his debut season, successfully completed his required six racing signatures, allowing him to remove his novice cross. His progress continues to impress, and he now sets his sights on the CGRC Novice Cup as he looks to build on this promising start.
The second 150 Class race took place under heavy rain, with visibility drastically reduced. The spray made the opening laps particularly dangerous, but all drivers navigated the conditions well, showing impressive car control in such treacherous weather.
In the 135 Class, Jamie Ellwood, driving Amanda Anderson’s car, faced similarly tough conditions. The damp track made Race 1 a challenge, but Ellwood was determined. He battled fiercely with up-and-coming female driver Megan Bruce, leaving his move for the lead until the final lap at the last chicane, where he snatched victory in a thrilling finish. Race 2 saw a continuation of this battle, but after losing the tow, Jamie had to settle for fifth position.
Darren Butler’s weekend got off to a rough start when his gear knob snapped during qualifying, forcing him to miss most of the session and start both races from the back of the grid. Despite this setback, Butler delivered two impressive drives, fighting his way through the pack and showing remarkable determination. Sean Cronin also had a promising start to the weekend, putting in solid performances in the 135 Class. Unfortunately, Race 2 saw him involved in an accident at the start, forcing him to retire early with a DNF. However, the team remains optimistic, and Cronin’s car will be repaired over the winter, ready for a strong comeback next season.
As the season draws to a close, Alpha 7 is already looking ahead to 2025 with exciting driver announcements and new plans on the horizon. The team will celebrate their season’s achievements at the upcoming CGRC awards dinner in November, where Alpha 7 drivers will be vying for various seasonal honours.
It’s been a fantastic season for Alpha 7 Motorsport, and all involved are eager to carry this momentum into the next year.
Banham Zoo is excited to announce the completion and opening of a new Tiger Territory enrichment platform for our Amur tigers, made possible by the generous support of UK Power Networks, Scanpole, and MKM Building Supplies. The project, with a total value of £27,000, was fully donated by these partners and marks the official launch of ZSEA’s new corporate partnership programme, as part of the “Together for Wildlife” campaign.
UK Power Networks’ supplier, Scanpole, donated specially crafted untreated utility poles for the project, and MKM Building Supplies generously provided the labour, materials, and equipment needed for construction.
The new platform enhances the habitat for our Amur tigers – Mishka and her two sons, Kash and Kumi – part of the European Breeding Programme for this critically endangered species. The habitat improvements were completed in mid-October and are now open for public viewing.
Upon completion of the new platform, Banham Zoo’s Tiger Territory is now proudly sponsored by MKM Building Supplies.
Conservation in Action: Protecting Endangered Species The Amur tiger, the largest tiger subspecies, is listed as Endangered on the IUCN Red List, with only around 400 individuals remaining in the wild due to habitat loss and poaching. Banham Zoo, part of the Zoologica Society of East Anglia (ZSEA), is actively involved in preserving this species. Thanks to ongoingpartnerships and donations, ZSEA is making a meaningful impact on the conservation of these magnificent animals.
A Collaborative Effort for Wildlife “We are incredibly grateful for the support from UK Power Networks, Scanpole, and MKM Building Supplies in bringing this project to life. The new platforms will provide our tigers with a more stimulating and enriched environment,encouraging natural behaviours and improving their overall wellbeing,” said Holly Naylor, Carnivore Team Leader at Banham Zoo.
Alan Archer, Asset Engineer at UK Power Networks, commented, “We were thrilled to contributto this project. Working with Scanpole to supply the untreated poles was a unique way for us to help protect an endangered species.”
Adrian Marr, Operations Manager at MKM Norwich, added, “MKM is passionate about supporting local charities and wildlife conservation. By sponsoring Tiger Territory, we’re helping to create an enhanced habitat for these majestic animals and contributing to their long-term welfare.”
Join the Movement: Partner with ZSEA The launch of this project marks the start of ZSEA’s corporate partnership programme, encouraging businesses to join the “Together for Wildlife” campaign. By collaborating with ZSEA, organisations can contribute to critical conservation work and connect with local and global communities through wildlife protection initiatives.
If your business or organisation would like to get involved with ZSEA, please contact partnerships@zsea.org to explore partnership opportunities. For more information, please visit: https://www.fundraising.zsea.org. Together, we can help protect endangered species and promote conservation.
We also invite all visitors to visit Banham Zoo during the upcoming October Half-term to witness the newly completed Tiger Territory Platform, an example of how conservation and enrichment go hand-in-hand for animal welfare.
Feeling in a pickle with Meta ads? Don’t worry – you’re not alone! Boosting posts might seem like a quick fix, but tends to leave you with wasted spend and no real results.
Join us for a Meta ads event online or in-person (with networking from 9.30am), where we’ll be giving you the foundations you need to start running successful advertising campaigns the right way, covering:
Meta ads basics and best practices
Navigating Ads Manager and campaign set up
Defining your objectives, budget and audiences
Performance creative and copy
This talk is suitable if you are: a business owner or member of a small marketing team wanting to set up your first real campaigns on the platform, or someone who has tried running Meta ads before but hasn’t achieved the results they wanted.
This talk is not suitable if you are: a paid media professional looking for advanced tactics on how to build and scale campaigns.
Your Speakers:
Sophie Urry
Sophie has spent over a decade managing marketing projects, campaigns and multidisciplinary teams, but still loves all things social. She has created social media content for brands including Visit Holland, Huawei, and bareMinerals, and run paid social campaigns for businesses in ecommerce, events, professional services and many other sectors.
Tony Southgate
Tony is the founder of Ginger Pickle, and a highly experienced digital marketing specialist. Having worked with budgets in excess of £2million but also with plenty of small ones, he has a proven track record of driving successful campaigns across a range of industries.
This event has been designed primarily for brands and business owners. If you work for a brand or are a business owner, tickets are for a donation.
If you work for an agency, you’re still welcome to come along – you’ll just need a £15 ticket to attend.
Equipment readiness is vital for all organisations operating in e-commerce, retail, manufacturing, post & parcel, warehouse and 3PL, especially in peak season.
Recognising this, King’s Lynn based Southgate Global, a leader in the supply of operational logistics equipment, consumables, and technical and design services, has launched a new mobile application – the Southgate ServAgree app – to help customers reduce downtime as well as maximising capital investment in equipment.
Using the app, customers have access to Southgate’s Mobile Repair Service with rich data supplied daily, and the ability to manage all their servicing needs and inventory in one place. The app gives easy and direct access to Southgate’s Technical Services team whose mobile onsite expertise provides repairs and maintenance, ensuring the reliability of material handling and packing equipment, to help avoid unexpected downtime and costly delays.
Southgate’s Technical Services team service a range of equipment including strapping and wrapping machines, WAT dispensers, and many others, as well as material handling equipment such as carts and trollies. It operates across the UK and Europe, with over 40 technicians servicing, maintaining, and repairing over 3,800 pieces of equipment every week. This team has the expert knowledge required to take care of a customer’s entire inventory of packing and material handling equipment, regardless of manufacturer.
The new Southgate ServAgree app has already helped one large e-commerce customer reduce downtime by up to 40 per cent by reducing repair time and lowering costs by reusing, repairing, and repurposing machinery and equipment instead of replacing them.
The software application, which is the first to provide a personalised service, also manages the documentation of repairs and tracks scheduled maintenance. This reporting can include details of every repair and service, itemising all the parts used, offering accurate information about the key pinch points, and tracking any reoccurring issues which can then be rectified.
The app can also create an asset register which allows users to plan maintenance, track service history as well as prepare for inspections, all of which help to reduce the risk of equipment failure.
John Maher, Head of Technical Services at Southgate Global, said: “We understand how detrimental it can be to a business if even one trolley or machine stops functioning correctly. The app has been designed specifically to mitigate the risks of downtime with numerous functions such as managing regular maintenance checks.
“At Southgate Global, we’re committed to providing customers with the quickest and most efficient service possible, which is why we’ve launched the Southgate ServAgree app.
“Servicing underpins everything we do, helping with our customers’ productivity goals, while maximising the value from their equipment investment. The app gives organisations everything they need to know about the servicing of their machines and equipment in one easy-to-use place.”
Visit the Southgate Global website to find out more about its Technical Services offering and arrange your survey with its experienced technicians to identify your needs and create a tailored service proposal.
The course is aimed at owners, managers, QA and the HACCP Team in any food manufacturing environment, and also allied trades; laundry, packaging, etc..
The course consists of pre-course work, two taught “classroom” days followed by an assessment (30 question multiple choice examination).
In essence the course aims are to – Enable you to develop your own CODEX based Food Safety Management System – Comply with the Law; Regulation (EC) 852/2004 Article 5 (HACCP) and Annex II Chapter XII – team members need to be trained in the principles of HACCP – Satisfy your SALSA/BRC Auditor – To engage employees, get them involved in the Management Processes and all the moti-vational/ productivity benefits this brings
The syllabus runs through: 1. Introductory concepts; costs/benefits, legal basis, the various models; Regulation (EC) 852, Codex, Campden BRI, etc. 2. The role/ importance and of the prerequisites 3. The 7 preliminary steps of a HACCP study, according to Campden BRI/Codex 4. The 7 legal HACCP steps; identifying hazards, critical control points, critical limits, etc.
Entry: A Level 2 Award in Food Safety as a minimum, a Level 3 Award in Food Safety is beneficial; an understanding of food manufacturing settings; basic literacy, numeracy and computing skills
Duration: Two day programme ( 09:00 start-16:30 finish )
Dates: 8th & 15th October 2018 Cost: £375.00 + VAT Includes assessment fees, course handbook, lunch and refreshments
How to book: Contact us on 01603 473732 or email mitchell@redcatpartnership.co.uk
Venue: RedCat Training Rooms, 8 Thorpe Road, Norwich NR1 1RY
Course Tutors: Sarah Daniels and Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership has been providing food safety training and consultancy in Norfolk, East Anglia and nationally for over 19 years.