In the first episode of series four, Mark and James chat about the importance for business owners and their teams to take effective breaks to recharge their batteries. As usual, they come up with 3 top tips to help achieve this, and along the way they try out their Swedish pronunciation skills and draw inspiration from Gandhi, the benefits of meditation and the Black Eye Peas!
The link to the BBC article they discuss on ‘Little Saturday’ can be found here.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA The course is designed for users new to Excel. It will provide trainees with the confidence, knowledge and practical experience to use Excel, to create and manipulate spreadsheets and produce printed reports. Delegates should have sufficient Windows experience beforehand. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content The Excel Screen Ribbons, Quick Access Toolbar, Formula Bar, and Status Bar Workbooks and Sheet Tabs Data Entry Types of Data Data Entry Techniques In Cell Editing Selecting Cut/Copy/Paste Drag & Drop Using AutoFill to fill Adjacent Cells and Extend Series, Custom Lists Formulae and Functions Simple formulas & Functions Relative and Absolute References Named Ranges AutoSum AutoFill Paste Function Average, Max, Min & Count Functions Multiple Panes Freeze and Unfreeze Formatting a Worksheet Using Borders and Shading to improve presentation Font & Number Formatting, Alignment Printing Print Preview & Setup Headers & Footers Print Row/Column headings File Management Saving, Closing and opening files New Workbooks Good Working Practice Creating a Chart Creating Charts An explanation of different versions Course Price: Prices range from £74.00 – £96.00 For more details or any enquiries, please contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Having a website for your business isn’t a choice anymore, without one you lose credibility as well as opportunities. This brand new course shows you how to set up and maintain a website for free using WordPress, the most popular blogging and content management system on the web. What if you don’t know how to code? That’s ok because code isn’t needed. Course Content Setting up and installing WordPress Selecting a theme ( look ) for your website Front end and back end Your dashboard Adding extras to your website Inserting images and videos Adding pages Creating a blog Linking to other sites Security Managing users Who should attend? If you’re looking to create a website If you’re looking to create a landing page Understand WordPress more Manage your own WordPress website Suitable for business owners and anyone looking to create an online presence Duration: Half-day course (1.30pm – 4.30pm) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: Light Refreshments will be available throughout the duration of this course. Course price: From £37.00 to £48.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This accredited qualification has been designed for delivery to any learner working or preparing to work in a customer service role or where using the telephone is a part of their role. The qualification covers the principles of customer service including how to meet customer expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Principles of customer service. Understand how customer needs and expectations are formed. Know the interpersonal skills and appropriate behaviour required in the customer service environment. Understand the principles of responding to customers’ problems or complaints. Subject to passing a 30 question multiple choice exam paper delegates will gain the Highfield Awarding Body for Compliance Level 2 Award in Customer Service. You will be given a HABC Customer Service manual to take away and keep after the course for future reference. Course price: From £100.00 – £110.00pp For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is designed to help those who are charged with the important task of creating and leading teams. As leader you have many responsibilities and obligations and these are essentially the same regardless of whether you lead a small or large team. It’s important that team leaders, managers or supervisors recognize their role in building and managing the performance of their team. This workshop will enable you to understand what is involved in leading a successful team and will help you identify which methods are most effective to get you the best results. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The focus of attention when leading a team. Stages of team development. Building the team by agreeing team identity, mission statement and shared values. Team goals and priorities – how to ensure they are well formed and achievable. Motivational models that highlight what managers can practically do to motivate staff Who plays what roles – achieving the right balance Communication styles Managing different people differently. Overcoming the barriers to team performance. Dealing with challenging individuals. True diversity and inclusion and how to make it work for you Managing Performance Course price: From £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Jugdev Dhillon has opened a new shop at 57 Foregate Street, Stafford.
It’s been a busy few months for TaxAssist Accountant Jugdev Dhillon, who only joined the network in October 2020, but has already opened a shop and bought out a neighbouring practice.
“I’ve certainly hit the ground running, and experienced the busiest part of an accountant’s year, the tax return season, which has been a great introduction to running my own practice,” said Jugdev.
“I’ve really enjoyed meeting and getting to know clients, including many new business start-ups, to explain more about how we can assist them with a whole range of business services, and let them know we are here for a lot more than just tax returns. We also talk clients through a range of software solutions to help them to select the right package for their needs. I’d urge anyone interested in finding out more, to contact us for a free initial consultation.
“I’m so pleased with the new shop, which looks superb and will act as a showcase for the practice for which I have ambitious growth plans. To help facilitate this, I’m currently advertising for a bookkeeper as I’m keen to expand our friendly team of staff.”
If you share a passion to help your local small businesses, a TaxAssist franchise can provide the systems and support you need to be successful. Regular Virtual Discovery Days are being held, where you can find out more about the technical, marketing and business development support on offer. Call 0800 0188297 to register your interest.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is aimed at providing employees who have been nominated as fire marshals or fire wardens with the knowledge and skills to carry out their duties effectively. This course is delivered by qualified fire fighters. It is designed to provide delegates with an awareness of the requirements and implications of The Regulatory Reform (Fire Safety) Order 2005, in addition to the general issues regarding fire safety. Delegates will learn the common causes of fires and how fires spread, in order that they may take this knowledge back to their workplace or area of responsibility to reduce the risk of fires starting or spreading, together with emergency procedures to be followed in case of fire. Duration: Half-day course (9:30am to 12:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided: If you are also attending the Fire Extinguisher Training course in the afternoon a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the morning. Course Content Upon completion of this half day course, delegates will have knowledge and awareness in the following areas: Responsibilities of fire marshals Relevant legal requirements Fire risk assessments, inspections and audits Fire detection and warning systems Emergency procedures, means of escape and evacuations Fire fighting equipment Maintenance and testing of fire precautions Course price: £45.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This enjoyable and dynamic course is aimed at providing employees with practical familiarisation and experience of the fire fighting equipment that is provided at their workplace. This course is delivered by qualified fire fighters that have extensive fire fighting experience. As an employer it will assist you to fulfil your Health and Safety duties under The Provision and Use of Work Equipment Regulations 1998 Section 9 and The Health and Safety at Work Act 1974. We will provide delegates with the opportunity to understand the uses and limitations of equipment like extinguishers and fire hoses, in addition to the general issues regarding fire safety. During the practical side of the course, delegates will have the opportunity to safely use a range of fire extinguishers on our live fire training rig. Duration: Half-day course (1:30pm to 4:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided: If you are also attending the Fire Marshalling Training course in the morning a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the afternoon. Course Content Upon completion of this half-day course, delegates will have a good knowledge and awareness in the following areas: Different types of fire extinguishers Common sources of ignition and fire Why and how fires spread Different classes of fire We will provide delegates with the opportunity to understand the uses and limitations of equipment like extinguishers and fire hoses, in addition to the general issues regarding fire safety. Course price: £50.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
This one day course is a must have qualification for all employees who are designated First Aiders.
The course will introduce delegates to…
* The roles and responsibilities of a First Aider. * The legal requirements for First Aid provision. * The importance of accurate incident reporting. * The need to minimize the risk of infection. * The importance of assessing the incident. * Undertaking a Primary Survey. * When and how to call for help.
This course delivers the official Health and Safety Executive/HABC syllabus with one of the most experienced first aid trainers in Norfolk.
The subjects covered & assessed are… 1. Recovery Position 2. Cardiopulmonary resuscitation 3. Choking 4. Bleeding 5. Shock
Prerequisites: None – just enthusiasm! (well, and a completed booking form…)
Duration: One day programme ( 09:00 start-16:45 finish )
Cost: £97 + VAT Includes exam fees, (Multiple Choice Question assessment & Practical assessment) course hand book & materials, lunch and refreshments)
Venue: No8 Thorpe Road, Norwich
Course Tutor: Pete Muddell & The RedCat Partnership have been providing Health & Safety training and consultancy in Norfolk, East Anglia and nationally for over 18 years.
We have a reputation for delivering high quality, practical, effective and engaging training. Regular customers will know we offer stimulating, highly interactive training; you won’t get a dull lecture from us!
For more information on this course please email Kerry
Karthik Vasanthakumar has opened a shop at 58 Croydon Road in Caterham
Karthik Vasanthakumar joined the TaxAssist Accountants network in October 2020 and has now opened his first shop in Caterham.
Running his own practice has always been a goal for ACMA-qualified Karthik, who is now relishing meeting with clients and being his own boss.
“I had more than 13 years’ accountancy experience before I joined TaxAssist, in both industry and practice and worked with a range of clients from different sectors. I have a real understanding of the needs of small businesses and am looking forward to sharing my expertise and making a difference to the lives of individuals and businesses in my local community,” said Karthik.
“I enjoy networking and meeting with existing and new clients, explaining what services we offer and how I can help them. I’d encourage anyone interested in finding out more to contact us for a free initial consultation, either by telephone, zoom or face-to-face – whichever is preferred.”
Karthik recently had his car liveried in TaxAssist branding, further advertising his services within his local territory and has already been contacted by interested observers.
“The car is incredibly eye catching and I always get a lot of positive comments when I arrive anywhere, and it’s generated a number of enquiries,” added Karthik. “Do come over and have a chat to me if you see me out and about!”
If you share a passion to help your local small businesses, a TaxAssist franchise can provide the systems and support you need to be successful. Regular Virtual Discovery Days are being held, where you can find out more about the technical, marketing and business development support on offer. Call 0800 0188297 to register your interest.
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Since October 2020, The Sounding Board have been helping Norfolk and Suffolk entrepreneurs navigate real-life business challenges through a six-session programme aimed at supporting business leaders with growth and strategic direction.
Their mission is to not only help others in crisis periods but to offer their time and energy to collectively give a little back to both business and good causes. They pledge to raise £50,000 to support the Norfolk Community Foundation in tackling food insecurity.
A chance to meet with this group of professional advisors and generally nice people will be at Hethel Engineering Centre on Tuesday 19th September, between 8 am and 10.30 am. They are hosting a Discovery breakfast: this face-to-face event will be a great opportunity to meet some of the mentors, who have exceptional knowledge, to share and hear experiences from alumni and to understand how it all works. Essentially, this session allows time for participants to come together to share what challenges they face right now and how best to put a plan into action.
John Nortcliffe, Architect & Director, Redhead Architects Ltd, who completed the programme in 2023, said, “My repeated thanks go to Kevan & Saul for all their support on my Sounding Board journey. They both engaged and took the time to understand some of the unique challenges we face as a growing business. As the name suggests, it was useful to sound out many of my thoughts on where to go next and build on what we have. I have already raved on about it to many of my industry peers”.
Founder and Mentor, Richard Ross defines the purpose of the programme; “The entrepreneurial journey is rarely a smooth one and, in good times and bad, there are always big decisions to be made. The Sounding Board is a group of experienced business leaders who you can talk over your dreams and challenges with and together come to better decisions to drive your business forward. It was important to all of us that we give our time free – any fees go directly to support vulnerable families”
Already, they have raised over £13,000, helping SME businesses across Norfolk and Suffolk. All funds raised go directly to, The Nourishing Norfolk Network, who so far, have opened 15 affordable food hubs to ensure communities have access to affordable, healthy food. Norfolk Community Foundation – JustGiving.