member

NatWest invites you to this complimentary event hosted by Luv4 Marketing and New Anglia Growth Hub.

Leads drive growth. We will take you through the platforms that drive leads to your business together with how to have your campaigns running profitably from month 1

Whatever your efforts to date, you will take away key learnings of how to drive leads into your business from multiple sources and the difference between each

Also learn;

– How to benefit from a £11,000 government funded digital marketing apprenticeship.

– Have a 90 day plan you will believe in

– Have the confidence to grow

THIS EVENT WILL TAKE YOUR BUSINESS TO THE NEXT LEVEL

Limited places available. Register Today

We will be speaking on the following topics;

Your Website & SEO

– Understand the 5 most important ranking factors

– How to get your website driving targeted leads

– The importance of speed and mobile performance

Google & Paid Advertising

– Understanding how your business results in Google search engines & how to rank for your target terms

– Google AdWords and the power of paid advertising

– How to dominate multiple Page 1 positions utilising local search

Social Marketing

– Understanding your Game Plan and how to build vibrant marketing groups you own

– Which platforms suit your business and how to have a proven plan to follow

– Building multiple databases which drive sales

Individual and Business performance can depend largely on the relationship between a manager and their team. This workshop highlights how to get the best out of your team, therefore, building a successful team which leads to a successful business.

This workshop will give you the skills and knowledge to build and lead a great team.

Who is this for?

This course is suitable for anyone managing a team no matter what size and at what level.

Agenda for the Day:

09:15 Doors Open – Registration

09:30 New Anglia Growth Hub – how can we help you? *

09:45 Welcome and Introductions *

10:05 Workplace Transformation and the Main Factors Causing It*

10:25 Performance Management (3 Group Exercise) *

10:55 Determining Direction*

11:05 Goals, Objectives and Targets

11:15 Break and Refreshments *

11:30 Managers Responsibility for Setting Objectives *

11:35 Planning – How Rather than What *

11:40 SMART(ER) – Original SMART Objectives

12:05 Ensuring Success – Constructive Feedback

12:20 Feedback Models

12:25 7-Step Approach. Encouraging Progress

12:50 Action Planning – Making Change Happen

13:00 Q&A’s *

13:15 Close

Total hours: 4hrs – *IDB = 3hrs 30mins

About the Trainer – Maria Banks CPCC – Certified Coach, Trainer, Mentor, Facilitator

https://www.stradainnovation.co.uk/

With over 12 years experience of developing and implementing organisational development and change management strategies within the European Energy industry and a further 14 years running her own L&D professional business and coaching practice.

Maria qualified with the Institute of Personnel & Development (CIPD) and is a fully trained and change management strategies within the European Energy industry and a further 14 years running her own L&D professional business and coaching practice.

Maria qualified with the Institute of Personnel & Development (CIPD) and is a fully trained coach by the Coaches Training Institute (CTI), accredited by the International Coaching Federation (ICF). She is a Certified Co-Active Professional Coach (CPCC) and a graduate of the 10-month CTI Leadership Programme.

Her experience is diverse having worked with individuals and teams from a range of global organisations as well as servicing her own local community in and around Suffolk and Norfolk.

With a strong commitment to moving clients forward, achieving increased results and reaching their desired goals and aspirations, Maria’s coaching and training is impactful, action focussed and pragmatic.

She brings clarity, focus and action to both personal and professional growth and supports her clients to achieve and often exceed their goals and aspirations.

Maria’s interventions in the International business world have provided lasting benefits to a variety of clients including: E.On Energy UK, Fitch Ratings Italia, McCain Foods GB, Mysis Banking Division – New York, Microsoft, Carillion, Costain, Royal Caribbean International Italia, Fusion For Energy France, King Edward VII Hospital and the Natural History Museum London.

More locally Maria has worked with Hutchinson Port Felixstowe, Suffolk Coastal District Council & Suffolk & Norfolk Probation Services.

Location: Carrowbreck House, 7 Carrowbreck House, Norwich, NR6 5FA. This short course is for anyone starting-up or already running their own business who also has a working knowledge of spreadsheets. The course will show you how to record everything you need to meet the statutory requirements of HMRC using Excel spreadsheets. The documentation you need to keep and how to store it for easy retrieval will be explained. The submission of statutory returns will also be covered. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available, plus a copy of any records you currently keep. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Register with HMRC as self-employed By telephone or post or online Self-Employed rules explained, Trading Year-end and Self-Assessment Tax Returns Spreadsheets for Income and Expenditure, Sales Invoices, Purchase Invoices and Statements, Customer and Supplier lists (ledgers) Bank Statements, Credit Card Statements, receipts for cash purchases and how to cross-reference these. Easy retrieval is important as HMRC may wish to inspect your records Equipment and materials you have already bought and will be used in your business Self-Assessment Tax Returns Course price: £77.00 – £99.00 For more information please call us on 01603 788950, or email carrowbreck@broadland.gov.uk

Aim; This is the benchmark trainer skills qualification for all trainers, it is ideal for first-time trainers who need to understand the basics of training skills and practice or those looking to refine their techniques.

Objectives; *Identify training needs and set appropriate aims and objectives. *Understand and deploy appropriate training and learning approaches *Be able to comprehensively plan your training *Understand how to deliver inclusive sessions that engage, motivate and inspire learners *Understand the use of different assessment methods and the need for record keeping

Organisation

Duration; 3 day programme

Exam/Assessment; Delegates are required to deliver a 30 minute “micro-teaching” session (which must be part of a wider programme) to the rest of the group, provide feedback to four other delegates and complete a self evaluation.

Cost; £435 plus VAT includes notes, refreshments, lunch, the assessment & certification fees

Awarding Body; Chartered Institute of Environmental Health (CIEH)

Tutor; Richard Mills and Sarah Daniels

Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course develops many of the features of Microsoft Excel. We will look at the most useful elements, including formulas and functions, using Excel as a database and sharing text and data with other applications. Everything will be explained in straightforward terms. It is also an opportunity to iron out any bad habits that you may have picked up. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content: Review Brief review of general Excel principles: Arithmetic formulas Looking at +, -, * & / Brackets BODMAS Advanced AutoSum Unusual ranges Auto-Average/Max/Min/Count AutoFill Building Functions Using the Paste Function dialog Basic functions Functions with one argument: Statistical functions Absolutes When/how to use absolute references Formulas and Functions between Sheets and Workbooks Summarising data from multiple sheets Linking workbooks Advanced Functions Functions with more than one argument e.g. the IF Function Named Ranges Naming ranges Navigating using named ranges Using named ranges in formulas Natural language formulas Excel as a Database Sorting your data Filtering a list Useful database features Good Working Practice Copy and Paste Using the Windows clipboard Paste-Special :- Linking to other files and applications. Replacing formulas with data The Drawing Tools Auto shapes Layers Rotation Alignment Grouping An explanation of different versions Course price: From £77.00 – £99.00pp For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is aimed at providing employees who have been nominated as fire marshals or fire wardens with the knowledge and skills to carry out their duties effectively. This course is delivered by qualified fire fighters. It is designed to provide delegates with an awareness of the requirements and implications of The Regulatory Reform (Fire Safety) Order 2005, in addition to the general issues regarding fire safety. Delegates will learn the common causes of fires and how fires spread, in order that they may take this knowledge back to their workplace or area of responsibility to reduce the risk of fires starting or spreading, together with emergency procedures to be followed in case of fire. Duration: Half-day course (9:30am to 12:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided: If you are also attending the Fire Extinguisher Training course in the afternoon a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the morning. Course Content Upon completion of this half day course, delegates will have knowledge and awareness in the following areas: Responsibilities of fire marshals Relevant legal requirements Fire risk assessments, inspections and audits Fire detection and warning systems Emergency procedures, means of escape and evacuations Fire fighting equipment Maintenance and testing of fire precautions Course price: £47.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

This short course, being held at Carrowbreck House, is designed to provide new business owners with an understanding of the risks cyber-related incidents pose.

What will I learn?

• Key elements of protecting your business and data
• How to identify what is important to your organisation
• What could go wrong? And how to cope!
• What will a breach cost?

For full details and to book, please call 01603 788950 or email carrowbreck@broadland.gov.uk.

This is a non-technical course designed for people with limited experience in email marketing. It is well suited to people who wish to improve their knowledge and get better results.

How will I benefit? This course will arm you with the knowledge you need to create email campaigns that deliver measurable results.

Learn how to

Plan, develop and refine your email marketing strategy and evaluate ROI (Return on Investment) How to get your emails open, read and acted upon

Course Content

1. Email Marketing and the law Understanding the basics of data protection law Who you can and can’t send email to Your obligation with unsubscribes Understanding the rights of consumers and businesses

2. Planning your email campaigns Setting objectives Targeting and segmenting your recipients Touch strategy considerations How to refine and improve performance

3. Get your audience to open your email Getting your email into the inbox, deliverability The essential elements, friendly from, subject line and more Timing is everything

4. Get your audience to react to your email Writing effectively for email The smart way to use links Prominent call to action

5. Evaluate your performance Understand campaign metrics Set realistic goals Understanding behaviour

6. Review of your campaigns Delegates are invited to send in their recent campaigns for review and comment during this part of the course. This is an excellent way to gather real feedback. Gain ideas from other people and their campaigns to apply to your own marketing.

View Course Dates and Delegate Feeson our website

https://www.smartmessenger.co.uk/courses

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Instagram is becoming the influencers platform of choices and it is one of the fastest growing social media platforms. With new features being added every month it is quickly becoming an essential channel to drive activity and grow your brand. Pinterest is one of the fastest growing e-commerce channels and the unique way that it is set up allows content to be shared and discovered much more easily than other social media platforms. On full-day courses a sandwich lunch or salad with crisps and cake will be provided. Light refreshments will be available throughout the duration of this course. Duration: One-day course (9.30am – 4.30pm). Please make sure you have active accounts set up before the course takes place. Equipment: Pens and note paper will be available. Please bring any passwords you may need to access. Main Instagram features are not available on desktop so please bring a device you can use on the day that can connect directly to 4G. Lunch provided: On full-day courses a sandwich lunch or salad with crisps and cakes will be provided. Light refreshments will be available throughout the duration of this course. This workshop will look at the key features of each platform and help you to leverage them to increase leads and grow your brand. The workshop will look at the following areas: Course Content The basics of each platform The features of each platform Creating content and using tools to save you time and effort. Strategies for success Selling products on each platform The aim is to give you the skills required to go away and use these platforms to help grow your business. Course price: £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk