The Power of the Inbox: Email Marketing Basics to Best Practice
Whether you’re new to email marketing or looking to refine your skills, this session will introduce you to best practice in creating effective and engaging email campaigns.
In this session you will discover:
What email marketing is and why it is one of the most misunderstood but most powerful tools in digital marketing.
How to use automation to save time and ensure your messages reach the right audience at the right time
The importance of audience segmentation and tagging, allowing you to tailor your content to meet the specific needs and interests of different subscriber groups
Design best practices, ensuring your emails not only look great but also drive action
Join Kathy Ennis from littlepiggyltd to discover actionable tips to elevate your email marketing.
Wander through beautifully decorated rooms filled with traditional Christmas sparkle, and enjoy a cosy, family-friendly atmosphere.
This year, the decorations have a delightful twist: mice! These charming little characters are busy decking the halls, hanging garlands and preparing for the big day. Can you spot them as you explore?
Whether you’re coming with kids, grandparents, or friends, there’s something for everyone – from hands-on activities to a peaceful reading nook where you can snuggle up with a festive story.
So wrap up warm, bring your sense of wonder, and join us for some twinkling festive cheer and a touch of mouse-sized mischief!
Enjoy a spot of Christmas shopping in the shop or pop into the second-hand bookshop in the Farmyard to browse a selection of specialist books. Tuck into delicious seasonal food and warming drinks in the Stables and Muddy Boots cafés.
Entry is free to National Trust members, and standard admission applies to non-members, who can pay on arrival. Children under five go free.
The house is open 11am – 3pm. Last entry to the house is 2.30pm. The garden, shops and cafés open at 10am and close at 4pm. The second-hand bookshop is open and accepting donations between 11am – 3pm. The RAF Oulton Museum will be open on some days.
Quiet hours will take place every Tuesday and Saturday between 2pm – 3pm for those who would like a calmer atmosphere.
Please note that only assistance dogs are allowed inside the House, the garden and the East Wing shop and Stables Café.
Failed deadline? Compassion, isn’t that letting yourself off the hook?
So welcome again to my blog. Firstly, just to say a big ‘well done’ to everyone that took part in activities for Mental Health Week in May. It was great to see the work that is being done to raise the profile of mental health issues and let’s keep this on the agenda for 2017.
Apologies for anyone who was interested to hear my thoughts on coping with exam pressure. The phrase of ‘I think I missed the boat’ comes to mind but I do hope that you checked out BBC Bitesize, which provides practical and supportive information for young people via their website.
“Compassion“, I hear you say, “isn’t that just letting yourself off the hook and condoning poor performance?” Believe it or not, it isn’t! As a therapist, I routinely incorporate compassion focused techniques into my work when it becomes apparent that self-criticism, high expectation of self or others or difficulties coping with emotions are part of what maintains a client’s distress. Therapy sessions help clients to understand and develop the skills of compassion, helping them to develop a more compassionate way of talking to themselves and acting when life is tough and doesn’t go to plan.
For me, the first step is to help clients to recognise their tendency to having self-critical thoughts. What situations trigger them and what do they say? I often refer to this as the ‘monster’ or ‘poisoned parrot’ that sits on your shoulder giving you a running commentary of your faults and things to be afraid of. How does this monster sound? How do you feel when you listen to it? How do you respond to it? Does your monster remind you of events or people in your life that have been critical or not particularly nurturing? The reality is yes, that our past life experiences and social relationships will have affected our brains and our ability to be compassionate towards ourselves and others.
So can we change things? Yes, with a desire to want to, hard work and perseverance. It involves understanding what it means to be compassionate and developing some of the qualities of compassion such as empathy, sympathy, forgiveness, acceptance and tolerance, developing feelings of warmth and taking responsibility for our actions.
Compassion focused therapy involves many stages but a useful tool, that I often use with clients, is to consider the idea of a compassionate image. If you could develop a compassionate image, of someone or something that is non-judgemental, warm, wise and has strength, that you could relate to when life is tough, what would this look like? Would they be male, female or even an animal? How would they sound? How would they talk to you and relate to you? If they could hear you being critical of yourself what would they say?
Remember a truly compassionate image or friend is kind and understanding, not dismissive or critical, but also tells you how it is. They help you to acknowledge when you have not achieved things, consider why this is so and help you to take actions to improve your situation. They recognise that we are humans and as such behave as humans, having emotions and making mistakes. They recognise that whilst it’s human instinct to sometimes want to avoid difficult situations, they know that this only makes things worse and they motivate us not only to take action, but also to take responsibility for our actions.
In learning to be compassionate to ourselves we might also want to look at how compassionate we are to others in our life. How do you respond to others when they are in distress, make mistakes or perform badly? How might your new compassionate image respond to others if they were guiding you?
As a therapist and mother with teenagers, I don’t profess to be compassionate all of the time, far from it! But what I do know is that learning to be kind and compassionate to ourselves and others can only be a good thing; it improves our mental health and is therefore something worth investing time in.
If you are in interested in learning to be less critical of yourself and others then please contact me at my website www.feelwelltherapy.co.uk . For more general information on compassion then you might be also interested to look at the Compassionate Mind foundations here .
The Benjamin Foundation’s murder mystery evening is going to be to DIE for!
You will spend an exciting night listening and speaking to prime suspects, and working together to solve the mystery of the century. This will be great fun for individuals and groups, and the ticket sales will go towards supporting the charity!
Your ticket includes a two-course meal and welcome drink, and there will also be a casino during the night!
It’s been a busy few months for as we’ve been out and about gathering business views for the development of our new economic strategy for Norfolk and Suffolk. We’ve held events across both counties, with key sector groups and today saw 75 local authority representatives come together to discuss topics including skills, infrastructure, business support, trade and export and much more. Thanks to all of you who have come along to one of our sessions or filled in our online survey – our strategy team is compiling all of the feedback and the strategy is now being drafted ahead of publication in the autumn. You can find out more on our website at https://www.newanglia.co.uk/developing-new-economic-strategy/
Join us for an insight into what life is like as a trainee at Lovewell Blake at our forthcoming Accountancy Pathway Evening.
You will have the opportunity to listen to our current trainees talk about their day-to-day roles and studying for their accountancy and tax qualifications, as well as network with our staff, managers and partners over pizza and refreshments.
Information about the application process for accountancy apprenticeships and the study routes and support offered will be provided by our recruitment and training teams.
Communication You may envision communicating with a software developer to be quite difficult, due to their nature of sitting behind a computer screen by themselves for hours on end, however in our experience that couldn’t be more wrong. Our developers are extremely passionate about producing great software. Their communication skills are strong as they work closely with our clients and their users to learn, explore, teach, problem solve and help them make the right decisions. They are innovative, creative, extremely detailed and intelligent people that have a curiosity and love for learning. Due to their analytical mind, they evaluate all aspects of every situation, making them brilliant at solving all sorts of problems. Normal rules apply when communicating with a developer. Find out a bit about them and build rapport like you would with anyone else, according to the characteristics of each individual. They’re just as diverse as everyone else, and in our experience extremely fun people that love making jokes, their burgers, music and beer! Although developers aren’t hesitant to communicate, they do tend to prefer emailing and other online forms of communication rather than face to face or phone. Team work Developers are good team members who work alongside designers, other developers and clients to regularly discuss work and manage feedback. Developers like to meet regularly to share progress. At Naked Element we hold daily stand-ups to discuss progress, what we are doing today, what we did yesterday and any barriers in the way. A stand-up meeting is simply a meeting that attendees participate while standing. The discomfort of standing for long periods is intended to keep the meetings short and informative. Stand ups ensures all members of the team are on the same page and working cohesively. Also developers need to know ‘why’, why does the client want this feature? Why do they want it done this way? Why does it need to be done by tomorrow? Help them do their job In order to help developers do their job both happily and to the best of their ability, it’s important to provide clear software requirements, or be open about where the boundaries are if allowing for some creative licence. Providing requirements It’s good to provide open requirements so developers can learn as they go, only getting into the detail at the last responsible minute. However, a Project Manager or Development Lead should ensure that client requirements are not too open, to prevent misinterpretation. Although key features of the system should be instructed, developers are creative people and they know what works and what doesn’t, allow them to play with software they’re interested in and show you ideas. Functionality comes first, design second. If you have a clear idea about how something should look, provide examples or explain this upfront. Every task is drilled down so there are often over a hundred lines of requirements. For example a simple requirement ‘As a Sales person I want to log a new sale on my system’ can be broken down to help the developer understand better… As a Sales person I want to:
Search for a client to which the sale relates
Search by company name, contact name, account reference number
Select a client from the search results list
Record the product name, sales value, quantity and color
Select a delivery address and date
Take a payment
Submit the details to the fulfillment department
Print a copy for my records
Etc.
Don’t believe the bad press about developers being nerds! After all, Nerds are just Geeks without a social life and all our developers have social lives and isn’t it cool to be a Geek these days? Do not be afraid to talk to them, get to know what makes them tick and enjoy the benefits it brings to your software development project. Now you know a bit about our developers, learn a bit more about how they do it.
Course Venue: Harford Community Centre, Hall Road, NRNR4 6ET.
This Ofqual regulated, HSE compliant qualification will
ensure all learners have the skills and knowledge to serve their organisation
as an Emergency First Aider, able to provide treatment to their casualties in a
prompt, safe and effective manner.
A range of subjects are covered including:
Responsibilities
and reporting
Assessment
of the situation
Dealing
with an unresponsive casualty
Basic
hygiene in First Aid
Resuscitation
and AED awareness
Minor
injuries
Bleeding
control
Burns
Choking
Epilepsy
Shock
The qualification is valid for three years and a certificate
will be awarded on completion. As the HSE recommends that learners also
undertake Annual Refresher training, this is included in the qualification. For
no extra cost, online Annual Refresher training will be sent to learners on the
first and second anniversary of their training date. A certificate will be
awarded on completion.
Hiring a full in-house marketing team? Expensive. Time-consuming. Risky. Getting Smash on your side? ✅ All the expertise of a full team, without the payroll. ✅ One point of contact, all your marketing handled. ✅ Consistent, strategic campaigns that actually deliver. We work with medium-sized businesses who are ready to step up their marketing without the cost and headache of building an internal department. From SEO and Google Ads to social media, email campaigns, and content creation, we manage it all under one roof. You get the results without the stress, and your team gets to focus on doing what they do best. You don’t need to find, hire, and train an entire marketing department. You just need us. DM us or visit our website and we’ll show you exactly how we can run your marketing like it’s in-house, but better
This digital event will provide you with the skills and knowledge required to effectively mediate disputes, leading to sustainable solutions to conflict within your workplace. The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours. The dates are:
Day 1 – 24th of November 2021, 09:30 – 12:30
Day 2 – 25th of November 2021, 09:30- 12:30
Business need
Conflict at work can be stressful, time consuming and disruptive for all concerned. Dealing with conflict when it arises and addressing the root causes of conflict at the earliest opportunity, can ultimately save you time and money. Mediation involves working with those in conflict to help them explore the issues and agree their own solutions. Delivered via Zoom this event will provide you with a in depth understanding of the mediation process. You will have the opportunity to practise your mediation skills, enabling you to confidently manage difficult situations in your workplace.
All delegates will receive an electronic certificate of attendance for their participation in the training.
Suitable For
Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.
Programme
Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:
Discuss how mediation skills can help you achieve a better outcome from conflict situations
Understand the principles of mediation and how the process works
Identify useful strategies for building solutions
Practise these new skills and approaches
Have a large group of staff to train? To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry forme-learning We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions. Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.
Venue Delivered digitally via Zoom Date 24/11/2021 Time 09:30 – 12:30 Price £255.00 per person Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email events@acas.org.uk i
Banham Zoo is delighted to announce the birth of twin cotton-top tamarins (Saguinus oedipus), a critically Endangered primate species, marking an important milestone in our ongoing commitment to global conservation.
Six-year-old Belle, who arrived at Banham Zoo two years ago, has formed a strong bond with our resident male, Barnard, also six years of age. This birth is the pair’s first, and both are proving to be exemplary parents.
Barnard has assumed the role of vigilant protector, while Belle is nurturing the young with unwavering care, carrying them close, feeding them attentively and ensuring their well-being.
In cotton-top tamarins, parental cooperation is vital; both the mother and father share the responsibility of carrying the offspring, who are typically born weighing just 40 grams. As the twins grow more adventurous, their sexes will be determined and names selected in due course.
The birth of these twins is a moment of celebration not only for Banham Zoo but for the species itself.
Cotton-top tamarins are classified as Critically Endangered by the IUCN Red List, with an estimated 6,000 individuals remaining in their native forests of north-western Colombia. Their numbers have plummeted due to extensive habitat destruction, illegal wildlife trafficking and historical exploitation in biomedical research.
These new arrivals are a beacon of hope in the battle against extinction. It underscores the vital role that ethical zoological institutions play in the preservation of our planet’s biodiversity.
Netanya Noy, Team leader of Primates at Banham Zoo, said: “We are extremely delighted with cotton top twins. This is not only great for the breeding programme of this critically endangered species, but also a great way to educate the public with our conservation projects for smaller species.”
Through breeding programmes, education, and support for conservation initiatives, Banham Zoo continues to contribute meaningfully to the survival of this charismatic yet sadly threatened species.
We invite the public to join us in celebrating this joyous occasion and to learn more about how they can support conservation efforts for cotton-top tamarins and other endangered species.