news

The CIEH Foundation Certificate in Food Safety is designed for anyone working in a food business. Upon completion of this course, you will be able to prepare and cook food that is safe for consumption.

We’ve planned a special Norfolk Developers event in West Norfolk which will be on Wednesday 11th of May. We have Richard Bang of FreekStorm games talking about Designing for room scale VR and Dom Davis talking about “Space, the final frontier”.

This will be held at Heacham Manor Hotel, PE31 7JX and you can RSVP for it here:

https://www.meetup.com/Norfolk-Developers-NorDev/events/230069172/

Integro Languages, based in Norwich, has recently been awarded a supply arrangement covering 8 countries for AIG, the global American insurance giant. Integro’s team have worked with a pilot group at the company’s offices in Croydon for 12 months, implementing a whole new approach to handling claims involving foreign language documentation.

Throughout the pilot, Integro was able to demonstrate huge cost savings, as well as considerable improvements in the speed and efficacy of the claims process. As a result, Integro have now been appointed as supplier to the global network of AIG’s assistance centres – a massive contract solidifying Integro’s position as a serious and formidable provider of language support services to the insurance industry.

“Integro’s services have been an absolute game changer for us here. We’re working faster, handling claims faster and making considerable cost savings as we go. We’re looking forward to a long and fruitful working relationship with Integro”. Complex Claims team, AIG.

Integro has been active in the Health insurance and PMI industry, backing up claims teams and assistance handlers for 10 years.

Integro Languages, based in Norwich, has recently been awarded a supply arrangement covering 8 countries for AIG, the global American insurance giant. Integro’s team have worked with a pilot group at the company’s offices in Croydon for 12 months, implementing a whole new approach to handling claims involving foreign language documentation.

Throughout the pilot, Integro was able to demonstrate huge cost savings, as well as considerable improvements in the speed and efficacy of the claims process. As a result, Integro have now been appointed as supplier to the global network of AIG’s assistance centres – a massive contract solidifying Integro’s position as a serious and formidable provider of language support services to the insurance industry.

“Integro’s services have been an absolute game changer for us here. We’re working faster, handling claims faster and making considerable cost savings as we go. We’re looking forward to a long and fruitful working relationship with Integro”. Complex Claims team, AIG.

Integro has been active in the Health insurance and PMI industry, backing up claims teams and assistance handlers for 10 years.

We are thrilled to announce that Lucas & Wyllys was Highly Commended for Business Growth at the Modern Law Private Client Awards 2025!

This national recognition is a testament to the incredible year we have had as a team. From a significant 30.36% increase in private client fees to the expansion of our department and the addition of a new legal service – Court of Protection work – we have grown in every sense of the word.

Over the last 12 months, our Private Client team has:

• Welcomed a trainee solicitor to help grow and shape the future of the department
• 
  Promoted a valued team member from assistant to paralegal, recognising their hard work and progression
• 
  Achieved an impressive 811 client reviews with an average rating of 4.81/5.
• 
  Continued to invest in innovation, from our client app and digital onboarding to online will and LPA services
• 
  Supported the community with regular legal clinics and partnerships with local organisations

Being Highly Commended for Business Growth reflects the passion, dedication, and forward-thinking mindset of our team. It is also a powerful reminder that our client-focused approach and investment in people and technology are driving real results.

We were delighted to be represented at the ceremony by Charlotte and Millicent, who attended the awards evening on behalf of the team. Their presence marked not only the achievements of our department, but also the energy and professionalism that define our future. It was a wonderful evening celebrating innovation and excellence in private client law, and we’re incredibly proud to be among such outstanding firms.

A huge thank you to our clients for your continued trust and positive feedback – we would not be here without you.

Here’s to another year of growth and excellence!

Have you ever wondered why that despite your best efforts of explaining all of the great things that your product or service does, the prospect doesn’t always show the sort of interest you hoped for and the sales opportunity is lost?

Why not come along on Tuesday 18th April 2017, to a free workshop hosted by Matt Sykes, Sales Trainer at Mindspan, to find out why performance psychology continues to give progressive sales professionals an advantage in the market place.

In this practical and engaging session, Matt will help delegates understand what’s going on inside the prospects mind when we first meet them and how shaping their thinking, will improve the opportunity to progress the sale.

Matt will also explain the benefits of ‘sequence selling’, why customers prefer to buy this way and some of the buying motives that can often be missed.  

There’ll be gifts and prizes and a Q&A session. The workshop is relevant for any member, be that an experienced sales professional who someone looking to learn how to improve the way they sell.         

  

Are you looking to get back into work?

Do you need a confidence boost?

Do you want to progress in your workplace?

Contact distancelearning-enquiries@cwa.ac.uk

or enrol on our website cwa.ac.uk/adults and ‘Distance Learning’

Nora, a budding young radio
presenter from Norwich, was treated to a Radio Show Experience for her
birthday, by her Dad, Jon Whitehead. Nora picked her own songs, wrote her own
script and recorded her show in Future Radio’s studios on Woodcock Road. Her show
was then broadcast in Norwich, Cambridge and Kings Lynn and added to Future
Radio’s website for all to hear. Nora enjoyed the experience so much, that
Future Radio invited her back to the station for an afternoon of hands-on live
radio presenting with Drive Presenter, Richard Maun.  Nora helped line up
tracks, controlled the desk, and even went live! The experience gave her a
front-row seat to what goes into producing and presenting a radio show.

Future Radio has launched
its new Radio Show Experiences as it identified that many people don’t have the
opportunity to get involved in the creative and media industries in the local
area. The station is always keen to support and inspire the next generation of
broadcasters, and older people who have listened to radio all their lives and
have wondered what it would be like to present a show.

Speaking about the
experience, Nora said:
“It was amazing to be part of a real radio show and see how it all
works behind the scenes. I loved getting to talk on air and choosing the music
– it made me want to do this even more when I’m older! If you’re into music or
radio, I’d definitely recommend getting in touch with Future Radio. It’s been
such a fun start to my journey!”

Christopher Remer, Business Development
Manager at Future Radio, said:
“We were absolutely delighted to have Nora join us for the afternoon.
She brought great energy and passion to the studio. As Norwich’s community
radio station, we’re always open to people’s voices being heard on air, and
it’s exciting to support young talent like Nora.”

Future Radio’s Radio Show
Experiences give people the chance to get behind the mic, learn the ropes of
broadcasting, and discover the buzz of being on air – all in a fun and
supportive environment.

This year, Norwich-based Thurne High Speed Slicing Systems celebrate their 50th anniversary, looking back at fifty years of innovative engineering for the food industry. Founded as a general engineering company in 1967, the early years saw the company design and manufacture a diverse and intriguing range of products that spanned across industries, from industrial carrot toppers and egg peelers to book sawing and binding equipment for the printing industry. Thurne has come a long way since then, focusing on slicing technology and releasing a series of industry leading innovations, from the first slicers to use vision, scanning and microprocessor technologies to automatic high speed slicing and packing lines. Company President Peter Jongen explains: “The ‘Thurne’ name pretty much held ‘Hoover status’ in slicing technology in the 1970s, 1980s and 1990s. The brand was renowned for pushing the boundaries and offering state-of-the-art equipment.” A large percentage of the slicers built are exported around the globe. Part of The Middleby Corporation’s Food Processing Group since 2015, Thurne continues to work closely with customers and suppliers to develop slicers that challenge the status quo. “There is always room for improvement”, knows Jongen, “Our dedication to continuous innovation has enabled us to flourish over the past fifty years, and we are looking to the future. We are investing strongly in developing talent in-house, working with local colleges offering apprenticeships to nurture the innovators of the future.”

Innovators of the Future

Five apprentices and trainees have joined Thurne over the last twelve months, working towards qualifications in electrical and mechanical engineering as well as CNC programming and operation. The apprentices attend classes at Great Yarmouth College and receive hands on training at Thurne’s Pinetrees Road factory, with experienced members of staff serving as mentors.  The programme has been a great success. “We’re proud that three of our apprentices have been winners in this year’s Great Yarmouth College apprenticeship awards.” Thurne employs 72 engineering, assembly, service support and administration staff at their Pinetrees Road factory. Find out more about Thurne’s History of innovation at www.thurne.com/timeline.html

Friday 1st August 6.30pm-8.30pm

Sir Toby’s Beers from the fabulous Norwich Market will be hosting a craft beer tasting event in our pretty courtyard. Grab your friends and enjoy a craft beer flight and miniature pies from our Chef to compliment the flavours.

Just £25 per person.

To book call us on 01603 272008 or email events@maidsheadhotel.co.uk

Staff who drive for work at greater risk of being involved in a collision. Statistics show that work related road crashes are the biggest cause of work related accidental deaths. Every year up to 600 deaths involve someone driving for work and approximately one in three crashes will involve an at-work driver.* With tough mobile phone legislation having recently been introduced it’s even more important employers consider the implications and potential risks of staff who drive for work. Norfolk County Council is launching a campaign to help businesses get the advice and training they need to keep staff who drive for work safe on the roads. Under current legislation employers are legally responsible for their employees’ safety whilst driving for work – even if employees are in their own cars. With new technology, in car distractions have never been higher so there are lots of opportunities for drivers to take their eyes off the road, even for a split second. Iain Temperton Casualty Reduction Education and Development manager said: “That split second of lost concentration could mean the difference between life and death. Our main priority within the Road Safety team at Norfolk County Council is to help make Norfolk roads safe. By providing bespoke advice and driver training to businesses across the region we can help minimise the risk facing their staff who drive for work. Employers have a corporate responsibility to their staff and we work with businesses from all over the county to help ensure they have a robust driving for work policy in place, and that their staff can drive smarter and safer on the roads.” Cllr Martin Wilby chair of the Environment, Development and Transport Committee said: ” The driving courses offered by Norfolk County Council are an extremely effective way of getting individuals who drive for work to be more aware of the distractions that exist on the road. I would urge any local businesses whose staff drive for work to evaluate their driving for work policy to ensure the risks to their staff are minimised.” HR Advisor Lisa from Brown & Co Business & Property Consultants realises just how important driving for business training is for Brown & Co.: “75% of our staff drive for work and with most of them driving long distance and on rural roads we were keen to ensure their safety by whichever means possible. We’ve now put 130 members of our staff through the training provided by Norfolk County Council. The course is run by professionals and covers the most up to date information as well as the most recent legislation and how that affects us as a business. By putting our staff through this training it has allowed us to feel as though we are actively doing something to protect the health and wellbeing of our staff members.” Lisa goes on to say just how much the staff have enjoyed the half day workshops “We’ve had great feedback from the staff attending the course, they found it interesting, useful and it made them stop and think about their own driving habits. ” “Norfolk County Council offered us a flexible approach to our training, with our staff being trained in groups it was a cost effective way of training staff from several branches at the same time. I would definitely recommend the driving for work training courses. We would much rather invest time up front to help minimise the risk of an accident on the road and I’d like to think it benefits the business by having happy, safe employees who know we go that ‘extra mile’ for them. Norfolk County Council offers hands-on training and driver assessment for employees who drive for work as well as theoretical learning and policy writing for fleet managers and health and safety staff. Courses range from 1.5 hours bitesize sessions to full day workshops and can be run at a company’s premises. For more information contact the road safety team at roadsafety@norfolk.gov.uk or visit www.driveforwork.co.uk -ENDS- Notes for Editors *Department for Transport (DfT) 2015

Staff who drive for work at greater risk of being involved in a collision. Statistics show that work related road crashes are the biggest cause of work related accidental deaths. Every year up to 600 deaths involve someone driving for work and approximately one in three crashes will involve an at-work driver.* With tough mobile phone legislation having recently been introduced it’s even more important employers consider the implications and potential risks of staff who drive for work. Norfolk County Council is launching a campaign to help businesses get the advice and training they need to keep staff who drive for work safe on the roads. Under current legislation employers are legally responsible for their employees’ safety whilst driving for work – even if employees are in their own cars. With new technology, in car distractions have never been higher so there are lots of opportunities for drivers to take their eyes off the road, even for a split second. Iain Temperton Casualty Reduction Education and Development manager said: “That split second of lost concentration could mean the difference between life and death. Our main priority within the Road Safety team at Norfolk County Council is to help make Norfolk roads safe. By providing bespoke advice and driver training to businesses across the region we can help minimise the risk facing their staff who drive for work. Employers have a corporate responsibility to their staff and we work with businesses from all over the county to help ensure they have a robust driving for work policy in place, and that their staff can drive smarter and safer on the roads.” Cllr Martin Wilby chair of the Environment, Development and Transport Committee said: ” The driving courses offered by Norfolk County Council are an extremely effective way of getting individuals who drive for work to be more aware of the distractions that exist on the road. I would urge any local businesses whose staff drive for work to evaluate their driving for work policy to ensure the risks to their staff are minimised.” HR Advisor Lisa from Brown & Co Business & Property Consultants realises just how important driving for business training is for Brown & Co.: “75% of our staff drive for work and with most of them driving long distance and on rural roads we were keen to ensure their safety by whichever means possible. We’ve now put 130 members of our staff through the training provided by Norfolk County Council. The course is run by professionals and covers the most up to date information as well as the most recent legislation and how that affects us as a business. By putting our staff through this training it has allowed us to feel as though we are actively doing something to protect the health and wellbeing of our staff members.” Lisa goes on to say just how much the staff have enjoyed the half day workshops “We’ve had great feedback from the staff attending the course, they found it interesting, useful and it made them stop and think about their own driving habits. ” “Norfolk County Council offered us a flexible approach to our training, with our staff being trained in groups it was a cost effective way of training staff from several branches at the same time. I would definitely recommend the driving for work training courses. We would much rather invest time up front to help minimise the risk of an accident on the road and I’d like to think it benefits the business by having happy, safe employees who know we go that ‘extra mile’ for them. Norfolk County Council offers hands-on training and driver assessment for employees who drive for work as well as theoretical learning and policy writing for fleet managers and health and safety staff. Courses range from 1.5 hours bitesize sessions to full day workshops and can be run at a company’s premises. For more information contact the road safety team at roadsafety@norfolk.gov.uk or visit www.driveforwork.co.uk -ENDS- Notes for Editors *Department for Transport (DfT) 2015