Organisation

Sales service and Support of Radio Communications Equipment, specialising in High Nose and Motorsport application.

Perhaps you may not have heard of Abellio before; and you may wonder why we have been entrusted to run Greater Anglia – the new franchise for the train services in East Anglia – to deliver improved services. We are part of a wider transport group, Abellio Transport Holdings, who also operate the successful Northern franchise and Merseyrail concession, plus bus services in London and Surrey. We are owned by ‘NS’ in the Netherlands who operate the rail services, stations and facilities on much of the Dutch network so are well placed to bring real improvements to your services. We are delighted that the Department for Transport (DfT) has asked us to operate the franchise until July 2014.

Greater Anglia’s promise to you

We believe that when you travel with us, or think of travelling with us, you should expect high standards of service throughout your journey experience.

As such, Greater Anglia will:

• as a priority provide you with a safe, clean, punctual and reliable train service
• make it easier for you to buy tickets with the introduction of more facilities
• treat you well and fairly when things go wrong
• keep you informed about services, any planned changes and during disruption
• let you know our performance and quality targets in advance, and report each period how we are doing
• listen to you and engage with you more.

What will Greater Anglia do this year?

The DfT has agreed that Greater Anglia will deliver a series of investments to drive real improvements in your services. Some of these improvements will be internal and not so noticeable directly to you; however, we also will deliver a range of much-needed customer service improvements.

Abellio has worked with stakeholders across the area to understand what is required most, and how we can bring these improvements about in such a short space of time.

As a result, over the next 12 months we will be delivering the following improvements:

• introduce SMS text messaging to registered customers to keep you informed of service changes
• roll out over 1600 PDAs to frontline employees to help them provide better information to you
• introduce enhanced customer service training for our employees
• introduce two new Customer Panels to help us shape the timetable
• introduce a new service-quality management system which will measure our performance each period
• introduce improved station information at key locations to help you, including platform markings on busy commuter stations to indicate the location of train doors, and additional customer service desks
• introduction of a further 28 Ticket Vending Machines (TVMs) to stations that need them
• enable you to buy Season Tickets online, saving you time and reducing queues
• introducing mobile ticketing and ticket print-at-home capability
• more revenue protection and security employees, plus two new automatic and manual gatelines
• more cleaning of trains and stations through a programme of deep cleans
• enhanced Delay Repay scheme, with additional measures for periods of sustained poor performance
• more car park spaces at 15 stations and more payment machines plus new facilities for cyclists.

Greater Anglia is the trading name of Abellio Greater Anglia Ltd. Abellio Greater Anglia Ltd is a company registered in England and Wales with company number 06428369.

Everblue (formerly Solar Farm Cleaning) is Europe’s leading solar module cleaning specialist. We have developed the most effective and efficient processes for cleaning and decontaminating large, utility scale solar sites. Our extensive fleet of specialised solar module cleaning equipment allows us to access varying row widths and clean varying panel sizes and panel layouts. We have both tracked and wheeled cleaning machines meaning that we can clean sites with a wide range of ground conditions. We implement efficient and cost-effective processes that help our clients to meet their obligations, maintain optimum output and protect the owner’s investment. Many years of experience within the solar industry means that we have the knowledge, experience and commitment to give our clients peace of mind that their sites are being professionally cleaned in accordance with a strict code of practice.

https://www.everbluesolar.com/

UK Drug Testing is a trading division of Access Diagnostics Tests UK Ltd UK, a medical supply company. We supply an extensive range of on-site and workplace drug and alcohol testing kits for testing either urine or saliva samples, backed with the UK accredited laboratory workplace chain of custody confirmation test packs, to enable fully compliant workplace drug and alcohol screening. 

We specialise in drug testing products for on-site testing which give immediate results in under 5 minutes.

Tests are available offering up to 13 drug screens in a single saliva sample up to 14 drug screens in a single urine sample. We also provide small quantity packs for small and medium-sized businesses looking to start drug testing or trial product lines, all backed by a highly trained Norfolk based customer support team.  Training is available for product lines if required.

With our extensive test kit range, we can supply your business with an easy, reliable and accurate solution for drug and alcohol screening from around £8 per test including VAT. Volume discounts apply from as little as 20 tests. The motivational and productivity benefits can be immediate and long lasting, even in non-safety critical employment roles.

From our main offices and warehousing in Aylsham, we also provide a range of medical diagnostic test kits and medical equipment to healthcare providers including the NHS.  

Call our trade team Kathy Calvert, Linda Norrish or Mike Garside for further information or advice on 01263 731 168 option 1 during office hours Monday to Friday 8.30-4.30pm.

https://www.ukdrugtesting.co.uk/

London’s foremost luxury printers and bespoke creative house for over 100 years.

We are luxury brand specialists and have vast experience of creating bespoke invitations, sumptuous wedding suites, beautiful corporate stationery and exquisite packaging projects.

As a third generation family business, much has changed since we were first established, but the fundamentals of skilled craftsmanship, attention to detail and impeccable service remain the same.

MADE BY WOODSMOKE is a full-service art studio partnering with meaningful brands to deliver comprehensive creative solutions. Set up by James Bussey in 2017, the business specialises in video production, photography, graphic design, web development, and CGI services.

My unique approach begins at the conceptual stage, where I engage early to generate ideas, craft effective briefs, and recommend appropriate budgets tailored to your business stage.

I offer end-to-end production services across branding, film, design, websites, and 3D visualisation, ensuring consistency across all platforms.

Through thoughtful questions and creative thinking, I gain a deep understanding of your needs and audience. I provide—and most importantly connect—all the creative services your business needs. And rather than focusing on producing a single asset, like a video (which is what clients often initially request), I think holistically about all of your marketing channels and how all assets can be leveraged to support your business as a whole.

Every MADE BY WOODSMOKE project shares one fundamental goal—to evoke emotion in the audience. Contact me today to discuss how I can bring your business to life with both artistic vision and strategic thinking.

Crisp Malting Group supply a diverse range of high quality malts that are flavoursome and versatile. The finest breweries and distilleries around the world are able to craft outstanding beers and whisky using our skilfully malted grains. Our malt supply is proudly accompanied by our award winning customer service team who look forward to hearing from you.

Our barley, cereals and other grains are selectively sourced through our dedicated grower groups that consist of the finest farms in East Anglia, Scotland and other parts of the United Kingdom. We strongly beleive that to supply the best malt to our customers; we need to source the best raw materials.

TBC

At Brancaster House Financial Planning, our team of experienced financial advisors is devoted to helping you meet your long-term financial goals. We provide personalised advice from our HQ in Norwich, Norfolk, based on your individual aspirations, taking into account both the risks and rewards of any strategy.

Originally established in 2004, we provide a range of financial services for both personal and corporate financial planning including:

·         Mortgages and protection

·         Equity release

·         Pensions

·         Retirement planning

·         Savings and investments

·         Later life care

·         Estate planning

·         Business protection

·         Commercial mortgages

We are here for your whole journey. Our experienced financial planners will guide you through each stage of your life, providing tailored advice and services that enable you to realise your financial goals.

Not sure on your current financial position? We offer a free financial health check for individuals and your business. The health check will help you find out your financial situation and identify any gaps or areas that could be improved. We will then help you plan your financial future to help you achieve your goals.

Get in touch with the Brancaster House Financial Planning team today to find out more.

Fountain & Co: Bridging the Scale Gap for Growing Businesses

Most businesses hit a ceiling not because of a lack of talent, but a lack of infrastructure. My name is Rachel, and I founded Fountain & Co. to solve a specific challenge: helping successful firms move from “Founder-led” heroics to “System-led” scale.

Drawing on 12 years of experience within high-level corporate, legal, and government operations, I identify the “Operational Debt” that quietly erodes profit in growing firms. Whether it’s inconsistent workflows, “knowledge monopolies” within the team, or policies that never quite stick, I don’t just provide a report, I stay to implement the fix.

How I support fellow Chamber members:

• Operational Audits: Finding the “leaks” in your current workflows.

• Standardized Systems: Building the “Single Source of Truth” for your team.

• Consultative Implementation: Instilling processes your team actually adopts.

If you feel like your business is currently “people-heavy” and “process-light,” let’s grab a coffee.

I’m always happy to share my 1-page Operational Health Checklist with fellow members.

National Professional recruitment partners with a focus in the Financial Services & Marketing sectors based right here in Norfolk!

Building businesses and advancing careers by using a consultative approach, an experienced team and talent acquisition technology. This is paired with our strong values, ethics and giving back to provide a leading recruitment service.

“Recruitment as it should be.”

Trusted by nearly 200 clients, ranging from startups to FTSE 100 companies.

We work in a forward thinking way with:

1. Recruitment technology and resources to assist experienced trustworthy consultative recruiters. 

2. Helping you with fairness, transparency and strong integrity/ethics.

We aim to give back to the community and job seekers when we can. 10% of all profits also go to such good causes.

Sectors: 

Financial Services

Marketing

Apprenticeships & Graduate Schemes

Starlings Transport is a member of the UK’s two leading quality pallet distribution networks, TPN and Palletways.

Alongside our pallet distribution operation, we also offer full load and part load transport on our own fleet of trucks and trailers, delivering throughout the UK. 

Whether it’s a single pallet, a part load or a full load, for a sole trader or a multi-national, every consignment and every customer receives the same quality led service.