Venue Norfolk Chamber of Commerce and Industry 9 Norwich Business Park Whiting Road Norwich Norfolk NR4 6DJ
An official letter lands on your desk from HMRC telling you that they will visit you shortly and carry out a detailed audit of specific aspects of your Import and Export operations. How do you react? Most people PANIC! You don’t need to-attend this half day seminar and learn how to survive and hopefully ensure such visits are rare events.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Now the fastest growing social media platform, with a user base of hundreds of millions. Growth per month has been estimated to be in excess of 1,000% so it would be pointless to give you exact user figures as they will change dramatically by the time you read this. Twitter is a phenomenon and a powerful way to connect with potential clients, a bit like you would at a network event x 1000 A huge B2C platform and easily one of the fastest ways to give and get a #recommendation (more about #hashtags in the course) Using Twitter can connect you to new customers quickly, get you connected to the right people, promote your position as a thought leader in your industry and drive traffic to your website. This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise Twitter for your business to drive traffic and get results. Duration: Half-day course (9.30am – 12.30pm) Equipment: Pens and note paper will be available. Please bring any Twitter login details you may have. Lunch provided: Light Refreshments will be available throughout the duration of this course. If you book on the afternoon WordPress session as well, a lunch of either a sandwich or salad with crisps and cake or fruit will be provided. Course Content How to build a Twitter Tribe Customer service on Twitter Thought leadership on Twitter #Hashtags why and what for Driving traffic via Twitter Photos and video on Twitter How to use Twitter trends Getting PR via Twitter Course price: From £37.00 to £48.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Course location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA With 1Billion+ users Facebook is the most successful social media platform. Knowing that your business should be on Facebook and knowing what your business should be doing on Facebook are completely different. If you are one of the many businesses that are on Facebook but are unsure of how to generate leads, customers or money from it then this workshop is for you. Duration: Full-day course (9.30am – 4pm) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The Doʼs and Donʼts about creating your business brand on Facebook How it works the basics and the advanced Understanding what can be see and what can’t be seen Creating a community of potential customers, converting them into customers and retaining them Creating content that will engage people on Facebook Driving customers to your website using Facebook Generating leads via Facebook Facebook and where you stand legally Researching your competitors on Facebook Achieving your goals using Facebook Measuring your efforts Overview of Facebook advertising and its benefits What you will take away from this workshop? You will see clearly how Facebook can be used for your business You will be able to create a marketing strategy for Facebook You will know what to do to achieve maximum visibility You will gain knowledge and some practical experience of how to use Facebook for your business You’ll come away with plenty of ideas for content that will increase your customer base Format Practical > so please have your log in details Live demonstrations Session learning Course costs: £74.00 – £96.00 per person. For more details, please call Broadland Council Training on 01603 788950 or email carrowbreck@broadland.gov.uk
Please arrive 15 minutes before the session starts at 12.30pm.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Google Adwords)Matt Brown, One Vision will be your host.You will learn:
A high Google ranking is essential for many businesses and Google AdWords Pay-Per-Click (PPC) advertising is the closest thing to being able to guarantee a page 1 ranking on Google. Matt Brown from One Vision will explain Google Adwords, including practical tips on account set-up, keywords and optimising campaigns.
About Matt:
Matt is a co-founder and director of One Vision Ltd. Seasoned with over 25 years front-line sales and marketing experience, both in the creative industry and on the client side. He works with clients to build their businesses by bringing clarity to their marketing and getting the maximum return from their marketing budget.
Follow One Vision:@1visionltdSupported by: This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. Bookings for this event are now closed. For last minute bookings please email events@norfolkchamber.co.uk
Please arrive 15 minutes before the session starts at 8.30am.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Google Analytics) Mark Ellaway, Bigfork Ltd will be your host.You will learn: In this session, hear Mark Ellaway of Bigfork Ltd on his top tips for how to use Google Analytics to measure, monitor and track the efficiency of your online campaigns and get the best results in your marketing efforts. Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site and how you can keep them coming back. “Excellent presenter and extremely useful information – very worthwhile.” –Jemma Smith,Meltemi Ltd. About Mark:
Mark Ellaway is the director at Norwich based digital marketing agency, Bigfork. Mark has been working in digital marketing for over 12 years and his expertise includes website design and online marketing campaigns.
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.
All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Role and responsibility of first aider
Introduction to first aid
The recovery position
Heart attack
Choking
Burns and scalds
Incident management and safety
Basic life support
Adult and paediatric resuscitation
Use of AED
Control of bleeding and shock
Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Role and responsibility of first aider
Introduction to first aid
The recovery position
Heart attack
Choking
Burns and scalds
Incident management and safety
Basic life support
Adult and paediatric resuscitation
Use of AED
Control of bleeding and shock
Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
e-zCert is the way forward as far as export documentation is concerned and now that the system has been upgraded again, it’s never been easier.
Rather than having to post your documents to us or physically visiting our office, you can apply for your documents online!
This half day workshop will physically show you how to apply for your documents.
A laptop will be set up and the trainer will go through the process of applying for online documents step by step. All the main aspects will be covered including how to add and remove users.
Applications that will be looked at are:
EC Certificates of Origin
Arab Certificates of Origin
EUR1’s
ATR’s
Uploaded Documents
Hints and tips will be provided, showing how to speed up the application process!
Date: Thursday 3 July 2014Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 9.30am – 12.30pmPrice: Members £24+VAT, Non Members £30+VAT
Please Note – members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable
This course will explain import documentation and procedures, including where to go for sources of international information and assistance and how to comply with customs procedures.
By the end of the course the delegates will be able to:
Demonstrate an understanding of import documentation and procedures
Identify where to go for sources of international information and assistance
Comply with customs procedures
One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade
Date: Wednesday 5 November 2014Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJ Time: 9.00am – 4.30pm Price: Members £192+VAT, Non Members £240+VAT
Please Note – members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
Do you wish you could write great and engaging content for your website, blog, newsletter, or for a successful press release? Or do you lack confidence with writing or interviewing people for content?
If you answer yes to any of the above, this interactive and full-day workshop is ideal. This workshop is a masterclass to help you define your and your businesses and key message for the content you are working on, understand what makes good content for the press and readers and learn to prepare to carry out an interview to use for quotes, which help to make more engaging content.
This full day will enable you develop your writing skills and learn about targeting to a readership, therefore maximising the chances of achieving positive publicity. It really is a workshop you can’t afford to miss if you want to increase your chances for enagaing customers and the press.
Who is it For?
The course is suitable for business owners, managers or employees who are, or may be, required to write promotional material, press releases, articles or online content such as websites and blogs.
Content of Workshop
Agenda
09:00-09:15 Registration, Tea and Coffee
09:15-09:30* Welcome, H&S and Growth Hub ‘Who are we and how can we help’
09:30-11:00* • What the press wants • What makes a good story? • Defining your key messages • Writing a targeted press release.
11:00-11:15 Refreshment break
11:15-12:30* • Writing an article • Writing for social media • What now? How are you going to use your new writing skills? • Workshop evaluation.
12:30-13:30 Lunch
13:30-15:00* • Introductions (as interviews)
• Ways to use interviews • What makes a good story/relevant interviewee? • Defining your key messages • Planning an interview
15:00-15:15 Refreshment break
15:15-16:45* • Practice interviews • Using interviews and quotes in articles • Using quotes for social media • What now? How are you going to use your new writing skills?
16:45-17:00* Q&A
17:00 Close
*This event will provide 6 hours and 15 minutes of information, diagnostic and brokerage support and advice. This event is only able to be free due to ERDF Funding.
Course Objectives
At the end of the sessions each participant will: • Have increased awareness of the opportunities for publicity for themselves and their business, in the press and online • Be able to identify what makes a good PR opportunity • Be able to plan a feature and how to write it • Understand the requirements of a news release (including quotes, photographs etc) • Understand the needs of different audiences and how to write interesting copy • Learnt tips from a professional and experienced writer • Be able to identify what makes a good and relevant interviewee • Understand the need for balance and fairness
• Know how to identify and use client/customer endorsements • Be able to plan an interview and successfully carry it out • Know how to write-up an interview or use quotes • Understand the needs of different audiences • Have learnt tips from a professional and experienced interviewer
Participants will each receive a pack of specially written course support
Workshop Facilitator/Trainer – Rachel Sloane – www.rachelsloane.co.uk Rachel is an award-winning broadcaster in both commercial radio and BBC local radio, who produces corporate and training videos and writes features and reviews for magazines, newspapers and websites.
A qualified trainer (City and Guilds 730 – Further Education Teachers Certificate) she has over thirty-five years’ experience of training adults through the lively, challenging but enjoyable, practical workshops.
She is the author of the training e-book “The Useful Guide to Handling the Press and Media”(publisher: The Business Learning Foundation). Rachel has an established profile as an after-dinner and conference speaker, and as a cruise ship lecturer. She gives ongoing publicity support to the High Sheriff of Suffolk, Suffolk Community Foundation and the Suffolk Historic Churches Trust.