Training

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Now the fastest growing social media platform, with a user base of hundreds of millions. Growth per month has been estimated to be in excess of 1,000% so it would be pointless to give you exact user figures as they will change dramatically by the time you read this. Twitter is a phenomenon and a powerful way to connect with potential clients, a bit like you would at a network event x 1000 A huge B2C platform and easily one of the fastest ways to give and get a #recommendation (more about #hashtags in the course) Using Twitter can connect you to new customers quickly, get you connected to the right people, promote your position as a thought leader in your industry and drive traffic to your website. This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise Twitter for your business to drive traffic and get results. Duration: Half-day course (9.30am – 12.30pm) Equipment: Pens and note paper will be available. Please bring any Twitter login details you may have. Lunch provided: Light Refreshments will be available throughout the duration of this course. If you book on the afternoon WordPress session as well, a lunch of either a sandwich or salad with crisps and cake or fruit will be provided. Course Content How to build a Twitter Tribe Customer service on Twitter Thought leadership on Twitter #Hashtags why and what for Driving traffic via Twitter Photos and video on Twitter How to use Twitter trends Getting PR via Twitter Course price: From £37.00 to £48.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

Course location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA With 1Billion+ users Facebook is the most successful social media platform. Knowing that your business should be on Facebook and knowing what your business should be doing on Facebook are completely different. If you are one of the many businesses that are on Facebook but are unsure of how to generate leads, customers or money from it then this workshop is for you. Duration: Full-day course (9.30am – 4pm) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The Doʼs and Donʼts about creating your business brand on Facebook How it works the basics and the advanced Understanding what can be see and what can’t be seen Creating a community of potential customers, converting them into customers and retaining them Creating content that will engage people on Facebook Driving customers to your website using Facebook Generating leads via Facebook Facebook and where you stand legally Researching your competitors on Facebook Achieving your goals using Facebook Measuring your efforts Overview of Facebook advertising and its benefits What you will take away from this workshop? You will see clearly how Facebook can be used for your business You will be able to create a marketing strategy for Facebook You will know what to do to achieve maximum visibility You will gain knowledge and some practical experience of how to use Facebook for your business You’ll come away with plenty of ideas for content that will increase your customer base Format Practical > so please have your log in details Live demonstrations Session learning Course costs: £74.00 – £96.00 per person. For more details, please call Broadland Council Training on 01603 788950 or email carrowbreck@broadland.gov.uk

All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.

Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).

Syllabus

• Role and responsibility of first aider
• Introduction to first aid
• The recovery position
• Heart attack
• Choking
• Burns and scalds
• Incident management and safety
• Basic life support
• Adult and paediatric resuscitation
• Use of AED
• Control of bleeding and shock
• Simple record keeping and first aid equipment

“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.

“Lots of hands on role play, was a very good way to learn.”

“The best first aid course (my 7th) I’ve done.”

Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.

Suitable For

Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.

Course Venue

Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).

Syllabus

• Introduction to first aid
• Incident management and safety
• The unconscious patient
• Major illness: diabetes, heart attack, stroke
• Fractures and dislocations
• Head Injuries
• Eye Injuries
• Simple record keeping & first aid equipment
• The legal framework for first and in the workplace
• Basic life support
• Use of AED
• Control of bleeding and shock
• Major Illness: epilepsy, allergic reactions
• Burns and scolds
• Poisons and harmful substances
• Basic casualty handling
• Knowledge and skills assessments

“Good course with refreshing content. Great value for money.”

“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”

All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.

Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).

Syllabus

• Role and responsibility of first aider
• Introduction to first aid
• The recovery position
• Heart attack
• Choking
• Burns and scalds
• Incident management and safety
• Basic life support
• Adult and paediatric resuscitation
• Use of AED
• Control of bleeding and shock
• Simple record keeping and first aid equipment

“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.

“Lots of hands on role play, was a very good way to learn.”

“The best first aid course (my 7th) I’ve done.”

Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.

Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.

Course Venue

Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).

Syllabus

• Introduction to first aid
• Incident management and safety
• The unconscious patient
• Major illness: diabetes, heart attack, stroke
• Fractures and dislocations
• Head Injuries
• Eye Injuries
• Simple record keeping & first aid equipment
• The legal framework for first and in the workplace
• Basic life support
• Use of AED
• Control of bleeding and shock
• Major Illness: epilepsy, allergic reactions
• Burns and scolds
• Poisons and harmful substances
• Basic casualty handling
• Knowledge and skills assessments

“2nd course with Norvic and still very good training – excellent”

“Would definitely recommend Norvic Training”

“I have been doing First Aid for 33 years and it was the best course I have been on.”

“The trainer was excellent. He gave a really good feel of ‘real life’ situations. I feel a lot more confident because of this – many thanks.”

Course Aims

To train delegates to be able to deal with a paediatric emergency within the workplace.

Suitable For

People who work in nursery, first, infant or primary schools.

Delegates will receive a Norvic certificate in Paediatric First Aid – valid for 3 years.

Syllabus

• Making an emergency plan
• Basic life support and choking
• The unconscious casualty
• Shock
• Wounds and bleeding
• Burns and electric shock
• Anaphylaxis
• Strain and sprains
• Fractures and dislocations
• Head and eye injuries
• Poison and harmful substances including bites and stings
• Heat and cold injuries
• Foreign bodies in the ear and nose
• Medical emergencies
• Epilepsy
• Asthma and hyperventilation
• Croup/stridor
• Epiglottis
• Diabetes
• Sickle cell
• Meningitis
• First aid kits
• Accident books.