The course is designed for users new to Word. It will provide trainees with the confidence, knowledge and practical experience to use Word, to create, format and print professional-looking documents.
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
The Word Screen
Ribbons & the Quick Access Toolbar
The Status Bar
Document views
Creating & Editing Documents
Entering text
Navigating around the document
Selecting
Insert/overtype
Cut/Copy/Paste
Drag & Drop
Undo
Changing case
Printing a Document
Page setup, orientation, margins, paper size
Page breaks
Print preview
Printing
Font
Formatting
Using the Ribbons
Text enhancements
Format painter
Keyboard shortcuts
Inserting unusual symbols
Removing text formats
Paragraph
Formatting
Alignment/justification
Line spacing
Indentation
Borders & shading
Bullets and numbering
Creating a bulleted/numbered list
Changing the bullet points
Formatting the numbers
Leaving spaces in the list
Envelopes and Labels
How to use word to print onto different sized envelopes and labels
Good Working Practice
Creating a Table
An introduction to the use of tables to align text and lists in a grid
Introduction to Headers/Footers
Using the space outside the margins
An explanation of different versions
For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
What is the difference between supervising and managing a team? The role of the supervisor is changing and what this role is (or what people think it is) can be unclear at times. This workshop is for anyone who already supervisors a team or a team leader who wants to freshen up their skills. Aimed at supervisors and team leaders, this module aims to set you up for success and encourage you to take the actions you need to get better results.
Equipment: None, pen and note paper are provided.
Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
Starting as you mean to go on – first steps on the success ladder
Heroes and villains – making a good supervisor ‘great’
The shape of your role and the focus of your attention
Developing teams – what to look out for
Achieving a balance between nurturing vs. challenging Delegation as a means of developing staff
When I insist – you resist – communication which works!
The four supervisory styles – which one to use and when
Location:Norwich & Central Norfolk Mind, 50 Sale Road, Norwich, NR7 9TP
Mental health problems cost British businesses an average of £1,000 a year for every employee, researchers say. Most firms could make big savings with a few simple steps.
By learning to recognise the signs that someone may be unwell, you may be able to provide initial help, to guide a person towards appropriate professional help, and in its most powerful form, save a life by learning basic suicide intervention skills.
Our MHFA Lite course is an introductory three hour mental health awareness course. By the end of the course you’ll be able to: _Define mental health and some common mental health issues _Identify stigma and discrimination surrounding mental health issues _Relate to people’s experiences and support people in distress _Look after your own mental health.
If you wish tobook onto the course please download and complete the booking form and send towelladmin@norwichmind.org.uk. Alternative you can phone us on 01603 432457
Awarding Body; Chartered Institute for Environment Health (CIEH)
Tutor; Richard Mills and Sarah Daniels
Differentiation; Recommended understanding and knowledge of basic food hygiene – ideally the CIEH Level 2 Award in Food Safety taken within the last three years.
Audience; Managers and supervisors in small, medium or large catering, manufacturing or retail businesses
Turning Factor are leaders across the county and beyond in the field of behavioural change and work with a variety of businesses to drive performance and deliver results. We are delighted to offer this free master class; places will be allocated on a first come first serve basis.
Do you want to start using email marketing to reach potential clients but don’t know where to begin? Work with 101 and get results!
Are you already running email marketing campaigns but failing to get the results you expected? Have you become overwhelmed by trying to follow online advice that’s complicated and time-consuming? Boost your email marketing campaigns immediately by spending 60 minutes with an expert.
There are so many quick wins you can make if you know what matters most. Our expert advice is clear, practical and doesn’t require any coding. Instead, this session is jam-packed with top tips and you’ll leave with all you need to make an impact on your next campaign.
In just an hour of focussing on your email marketing, you can get clear on what you’ve been missing, how to avoid pitfalls, and where to make changes that count. Our expert trainer, Holly, has a wealth of knowledge to share, and an excellent record of creating client campaigns that get results. She’ll share her expert knowledge and teach you how to set up your campaigns for success – so you can hit send with confidence.
Hosts Hethel Innovation are an EU-funded business support organisation, providing support to Norfolk and Suffolk’s business environment to innovate and become more productive and competitive as a result. Hethel Innovation also provides incubation services through Hethel Engineering Centre and Scottow Enterprise Park.
As part of our quest to develop enterprise across region, Swarm is pleased to launchnew bite sized workshops across Norfolk, Suffolk and Essex designed to introduce employees in organisationsinto developing enterprising attitudes in the workplace and learning to measure impact.
Developed by Swarm Enterprise in conjunction with leading business author and entrepreneurRobert Ashton, the day is based on the full 10 day Enterprise training program.
The aim of the day is to enable each delegate to look for more ways to they can deliver impact that can influence the growthof both the organisation and their own careers.
By the end of the workshop, delegates will be able
Understand theimportance ofmeasuring their own impact and return on investment
Seeing their place within the bigger picture
Winning the support of others both within & outside the organisation
Taking and holding control of conversations
Gaining commitment from colleagues, customers and others
How it will be done:
The course will be delivered in a way that takes into consideration:
That not everyone in the room will fully understand the initial relevance
Your marketplace and structure present opportunities not constraints
Past experience informs, but does not dictate, future success.
Duration & Delivery:
Group sizes:8-12 participants
When:Apriland May2016
Time:the daystarts from 9:30 am to 16:00
Where:Delivered in central locations in Norwich, Ipswich and Colchester.
Aim; This qualification provides those who work within Catering businesses with the appropriate knowledge relating to the control of food ingredients and understanding of the process for ensuring that accurate ingredient information is available.
Objectives;
– To understand the different roles in ensuring that food ingredients and allergens are effectively managed
– To understand the characteristics of food allergies and food intolerances
– To understand procedures relating to the accurate communication of ingredient information, from supplier to consumer
– To understand hygiene considerations with regard to allergen and ingredient control
– To understand procedures relating to the control of contamination and cross contamination of allergenic ingredients
Organisation
Duration; 1 day course
Exam/Assessment; There is no formal assessment for this course – A course book is completed which is marked by your tutor
Cost; £135+VAT includes, notes, refreshments, lunch & the assessment
Awarding Body; Highfield Awarding Body for Compliance (HABC)
Tutor; Sarah Daniels
Differentiation; Recommended understanding and knowledge of basic food hygiene – ideally the CIEH Level 2 Award in Food Safety taken within the last three years.
Audience; Those who are responsible for the purchase, delivery, production and serving food in the catering industry. The qualification is also suitable for Catering Business owners
“I’ve trained them, they know how to do it so that should be fine.” Coaching takes the employee from learning how, to performing to the best of their ability. Come and learn how you can draw out the huge potential in your people.
Key topics:
The role of coaching
Skills and qualities of a coach
When to coach
Questioning techniques
Building a strong relationship
Effective feedback
This course is a one day open programme, running 9:30am – 4:30pm on March 30th 2020
Where a workplace first aid risk assessment identifies a need for an Emergency First Aider in the Workplace, this one-day qualification meets the requirements of the Health and Safety (First Aid) Regulations 1981 and the Health and Safety (First Aiid) Regulations (Northern Ireland) 1982.
Course Contents:
The learner will attain knowledge to deal with a range of workplace first aid situations
Meets comployer’s legal obligations
Compliant with Resuscitation Council (UK) 2015 Guidelines
3 year qualification
This is a 1-day training course, running 9:30am – 4:30pm on Wednesday 11 March 2020.
This course goes into detail on a wide range of mental health conditions and the support and help provided by healthcare professionals. This course is aimed at those within a supervisor/manager level within the workplace, as the designated First Aider for Mental Health.
Course Content:
What is First Aid for Mental Health?
Identifying menta health conditions
Providing advice and starting a conversation
Drugs and alcohol
First Aid for Mental Health action plan
First Aid for Mental Health in the workplace
A large range of Mental Health conditions covered in detail
This is a 2-day training course, running 9:30am – 4:30pm on Wednesday 25 March and Thursday 26 March 2020.