Training

“The trainer was excellent. He gave a really good feel of ‘real life’ situations. I feel a lot more confident because of this – many thanks.”

Course Aims

To train delegates to be able to deal with a paediatric emergency within the workplace.

Suitable For

People who work in nursery, first, infant or primary schools.

Delegates will receive a Norvic certificate in Paediatric First Aid – valid for 3 years.

Syllabus

• Making an emergency plan
• Basic life support and choking
• The unconscious casualty
• Shock
• Wounds and bleeding
• Burns and electric shock
• Anaphylaxis
• Strain and sprains
• Fractures and dislocations
• Head and eye injuries
• Poison and harmful substances including bites and stings
• Heat and cold injuries
• Foreign bodies in the ear and nose
• Medical emergencies
• Epilepsy
• Asthma and hyperventilation
• Croup/stridor
• Epiglottis
• Diabetes
• Sickle cell
• Meningitis
• First aid kits
• Accident books.

Location: Carrowbreck House, 7 Carrowbreck House, Norwich, NR6 5FA. This short course is for anyone starting-up or already running their own business who also has a working knowledge of spreadsheets. The course will show you how to record everything you need to meet the statutory requirements of HMRC using Excel spreadsheets. The documentation you need to keep and how to store it for easy retrieval will be explained. The submission of statutory returns will also be covered. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available, plus a copy of any records you currently keep. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Register with HMRC as self-employed By telephone or post or online Self-Employed rules explained, Trading Year-end and Self-Assessment Tax Returns Spreadsheets for Income and Expenditure, Sales Invoices, Purchase Invoices and Statements, Customer and Supplier lists (ledgers) Bank Statements, Credit Card Statements, receipts for cash purchases and how to cross-reference these. Easy retrieval is important as HMRC may wish to inspect your records Equipment and materials you have already bought and will be used in your business Self-Assessment Tax Returns Course price: £74.00 – £96.00 For more information please call us on 01603 788950, or email carrowbreck@broadland.gov.uk

This intensive half-day workshop is packed full of great strategic and tactical advice on how to ensure that your business makes more money online across the range of digital marketing channels.

The course not only introduces you to the models and frameworks for creating a bespoke strategy for your business but, throughout the day you will have time and support to apply these theories to a plan that you can take away and implement.

Who is this course for?

This course is designed to help those that are responsible for making more money online for businesses. It is especially useful for Website Owners, Marketing Managers and Digital Marketing Managers that want clarity on their audience and where they should be investing budgets for maximum impact.

The course starts with the basics but quickly extends to in-depth detail that would be appropriate beginners and experienced Digital Strategists.

Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.

Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.

Course Venue

Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).

Syllabus

• Introduction to first aid
• Incident management and safety
• The unconscious patient
• Major illness: diabetes, heart attack, stroke
• Fractures and dislocations
• Head Injuries
• Eye Injuries
• Simple record keeping & first aid equipment
• The legal framework for first and in the workplace
• Basic life support
• Use of AED
• Control of bleeding and shock
• Major Illness: epilepsy, allergic reactions
• Burns and scolds
• Poisons and harmful substances
• Basic casualty handling
• Knowledge and skills assessments

“2nd course with Norvic and still very good training – excellent”

“Would definitely recommend Norvic Training”

“I have been doing First Aid for 33 years and it was the best course I have been on.”

This one day course is a must have qualification for all employees who are designated First Aiders.

The course will introduce delegates to…

* The roles and responsibilities of a First Aider. * The legal requirements for First Aid provision. * The importance of accurate incident reporting. * The need to minimize the risk of infection. * The importance of assessing the incident. * Undertaking a Primary Survey. * When and how to call for help.

This course delivers the official Health and Safety Executive/HABC syllabus with one of the most experienced first aid trainers in Norfolk.

The subjects covered & assessed are… 1. Recovery Position 2. Cardiopulmonary resuscitation 3. Choking 4. Bleeding 5. Shock

Prerequisites: None – just enthusiasm! (well, and a completed booking form…)

Duration: One day programme ( 09:00 start-16:45 finish )

Cost: £97 + VAT Includes exam fees, (Multiple Choice Question assessment & Practical assessment) course hand book & materials, lunch and refreshments)

Venue: No8 Thorpe Road, Norwich

Course Tutor: Pete Muddell & The RedCat Partnership have been providing Health & Safety training and consultancy in Norfolk, East Anglia and nationally for over 18 years.

We have a reputation for delivering high quality, practical, effective and engaging training. Regular customers will know we offer stimulating, highly interactive training; you won’t get a dull lecture from us!

For more information on this course please email Kerry

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA This course develops many of the most useful aspects of Excel such as formulas and functions, list management, and more advanced features including Pivot Tables and summarising data across multiple sheets or books. Trainees will have completed the introduction course or have a similar knowledge and experience of using Excel in the workplace. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Review Brief review of general Excel principles: Formulas, Functions, Absolutes, Formatting, AutoFill Functions Using Paste Function The IF Function Nested IF Functions The VLOOKUP Function Nesting other Functions Linking Multiple Sheets and Workbooks Summarising data from multiple sheets Working with 3D Formulae Linking workbooks Workspaces List Management (Databases) Sorting Subtotals Filtering Good Working Practice Pivot Tables Creating pivot tables with the Pivot Table Wizard Formatting pivot tables Manipulating pivot tables Graphs/Charts Creating a graph/chart Formatting a graph/chart Changing and editing your graph/chart Using the Chart Wizard Incorporating a chart into a Spreadsheet Macros Recording a simple macro Assigning a macro to toolbar buttons An explanation of different versions Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.

Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.

Course Venue

Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).

Syllabus

• Introduction to first aid
• Incident management and safety
• The unconscious patient
• Major illness: diabetes, heart attack, stroke
• Fractures and dislocations
• Head Injuries
• Eye Injuries
• Simple record keeping & first aid equipment
• The legal framework for first and in the workplace
• Basic life support
• Use of AED
• Control of bleeding and shock
• Major Illness: epilepsy, allergic reactions
• Burns and scolds
• Poisons and harmful substances
• Basic casualty handling
• Knowledge and skills assessments

Course Dates

“2nd course with Norvic and still very good training – excellent”

“Would definitely recommend Norvic Training”

“I have been doing First Aid for 33 years and it was the best course I have been on.”

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Do you often wonder what you have achieved? Do you find yourself juggling between tasks? Do you view time as your enemy? This workshop is for anyone who wishes to make the maximum use of their time. The principles and practices of effective time management are covered and helps participants evaluate and improve their own personal effectiveness. Duration: One-day course(9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content Identifying Working Styles Activity Logs/To Do Lists Urgent v Important Managing Your Diary Motivation Managing Daily Tasks Time Stealers Delegation Filing Setting Goals & Objectives Course price: Between £74.00 and £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Having an online presence for your organisation is a necessity as social media continues to grow, but how do you enhance your reputation & not ruin it? With statistics showing more than 53 percent of consumers say that they have decided against making a purchase after reading online recommendations, it’s important that you get it right. This course will improve your skills for using social media as a business communication tool, how to protect your reputation & what to do in a crisis. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Effective use of Social Media for your business Summary of popular social media sites What not to do to keep your customers happy What to do and keep one step ahead of your competitors Case studies of Good/Bad social media Social media policies for employees Management tools for Social Media critical for effective time management Marketing plans Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

NOW BOOKING for 27th, 28th February & 6th March

This qualification is designed for people working in food businesses at a supervisory level. It would also benefit those responsible for quality assurance, raw materials buying, customer complaints investigations or on-the-job training. Candidates who complete this training successfully will be able to supervise and train in food hygiene, and monitor and audit hygiene standards. It is particularly relevant for those that have to develop or monitor HACCP based food safety management procedures and systems. 

Learning outcomes: *Ability to implement and supervise a food safety system *Understand food safety procedures *Understand the concept of food hazards and the risks associated with them *Understand the terminology with respect to supervising food safety *Understand the techniques involved in controlling and monitoring food safety *Appreciate the risks linked with cross contamination *Understand the role temperature has to play in the control of food safety *Appreciate the importance of supervising high standards of cleanliness in food premises

Prerequisites: A recent level 2 certificate would be a benefit

Course dates: 27th, 28th February & 6th March 2019

Duration: Three day programme (9am-4:30pm)

Cost: £457+VAT including lunch and all course materials

Course Tutor: Sarah Daniels and Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership have been providing food safety training and consultancy in Norfolk, East Anglia and Nationally for over 19 years. RedCat are also members of the Society of Food Hygiene and Technology.

You can see the full range of courses on our website – www.redcatpartnership.co.uk

For more information or to book please email us on reception@redcatpartnership.co.uk or call 01603 473732

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is designed to help those who are charged with the important task of creating and leading teams. As leader you have many responsibilities and obligations and these are essentially the same regardless of whether you lead a small or large team. It’s important that team leaders, managers or supervisors recognize their role in building and managing the performance of their team. This workshop will enable you to understand what is involved in leading a successful team and will help you identify which methods are most effective to get you the best results. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The focus of attention when leading a team. Stages of team development. Building the team by agreeing team identity, mission statement and shared values. Team goals and priorities – how to ensure they are well formed and achievable. Motivational models that highlight what managers can practically do to motivate staff Who plays what roles – achieving the right balance Communication styles Managing different people differently. Overcoming the barriers to team performance. Dealing with challenging individuals. True diversity and inclusion and how to make it work for you Managing Performance Course price: From £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

As the coverage of fake news, data loss and manipulation of users grows, Facebook continues to see a dramatic decline in traffic.

As consumer confidence in the platform spirals, business needs to ask itself is social media still an effective tool to reach and retain customers?

Join us to help you understand the most up to date social media pitfalls and more importantly how to place communicating effectively with your customers at the heart of everything you do in 2019.

Communications and Marketing Experts Ashley Riley and Ken Punter from Ashley Riley Communications have created this bespoke workshop for business to learn the latest marketing data for 2019.

They will highlight in an informative, engaging and challenging way what business big or small needs to do to put to ensure their customers come first. Using global examples of businesses such as Nike, Amazon, Coke and others this workshop will give practical examples that are essential for any business wanting to grow and be successful in 2019.

Who is this for?

This is predominantly for business owners and directors, whether B2B or B2C, who want to use social media as one of their marketing strategies

This is ideally suited and intended for businesses already running and established for 6 months or more. Please refer to courses by NWES and MENTA for courses more suited for those businesses who are pre-start or have been trading for less than 6 months.