Training

An official letter lands on your desk from HMRC telling you that they will visit you shortly and carry out a detailed audit of specific aspects of your import and export operation. How do you react?

Most people PANIC!

You don’t need to – attend this half day seminar and learn how to survive and hopefully ensure such visits are rare events.

Contents include:

• To identify how International Traders (importers/exporters) can prepare for an audit or visit by HMRC
• To identify what is likely to happen during the visit
• To identify what to do after the visit
• Know who you are dealing with!
• Simple tips for improving HMRC relationships
• Timescales – as used by HMRC
• Sources of information – HMRC
• Administration tips
• Tips for documentary content
• Tips for the day
• Other tips to make sure the audit runs smoothly.

Date:Thursday 29Sepember 2015Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 1.00pm – 4.30pmPrice: Members £112+VAT, Non Members £140+VAT

Please Note – Members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.

Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable

The Art of Networking – How to grow your business, with people you know, like and trust

“People don’t buy what you do, they buy why you do it” Simon Sinek

What you will learn

People do business with people they know, like and trust. This session will give you some fantastic tips and techniques to get the best from networking events and help you overcome any fear and anxiety they may have about them.

• We will take you through the whole journey from selecting the right events through to attending and following up. We will give you useful tips on the process and the interpersonal aspects of networking.
•  We will teach you how to build rapport and develop relationships with people, overcome nerves, stand out and be remembered and maximise your return on your investment.
• You have  a comprehensive workbook, in which you will develop your networking strategy.
•  You will also get one year’s free access to our online forum, dedicated to all things networking.

About Ian Hacon

I’m the Founder at Yellow Brick Road.  We help you take control of your life, through our transformational Finding Yourself Masterful Programme and take control of your business through our finding more purpose and meaning business transformation programme.

Today however, I’m the conductor at www.mycoachstation.com, Yellow Brick Road’s sister company, where you start your journey into personal development. Before finding my calling, I have owned, grown, bought and sold businesses, am a qualified accountant and was CEO at Blue sky Leisure, where I transformed them from good to great. 

Testimonials 

‘Very Enjoyable and informative’ 

‘interactivity was very useful, Ian was suitably informal while sharing his wealth of experience.’ 

Please arrive 15 minutes before the session starts at 08.30am.

In this session (Get Your Business Seen in More Search Results) Jonathan White, Desire Marketing will be your host.

You will learn: 

If you search on the internet for the services or products that your business offers, can you find yourself in the results? In this Chamber Session you will learn some great tips to take back to the workplace which can be implemented to improve how your business is seen online. If you are looking for ways to rank higher in the Google and Bing results for the services and products you offer, then book to learn some simple techniques. What search terms do people use – we will explore the tools to find out the answers. The key points to improve your websites performance in search – breakdown on what the key componments are that will drive better resuts. How can backlinks help and more importantly how can these be generated?

3 top tips you’ll walk away with:

• How to learn what people are searching for.
• How you can make changes to your website to increase online visibility.
• Great tips to increase your search authority so more people will find your business.

 About Jonathan:

Jonathan is the Managing Director of Desire Marketing and the founder of the online search engine tool tradednetwork.co.uk. Desire Marketing is a full service marketing agency but operates in niche areas with expertise in local search to help businesses appear in more search engine results and social media campaigns, using very targeted techniques to gain qualified leads. Previously Jonathan was Director at DHL Express and also created myhermes.co.uk from idea to launch. Jonathan speaks at the Business Show in Olympia and London ExCel and has delivered ‘how to get seen online’ and ‘social media for business’ workshops for the Norfolk Chamber of Commerce.   

Do you ever wonder why it’s easy to do business with some people and not with others?

Why some people just don’t respond the way you think they should?

Been puzzled at why others make decisions in a completely different manner than you would?

Ermine Amies from Sandler Training will help you develop your rapport building skills in an engaging and entertaining way. You will get some serious insights you can put into action straight away. Practical effective training. You will also get your own personal Extended DISC report worth £60 to take away.

What you will learn

• Gain understanding of how people are “wired”, and how we differ from one another.
• Develop a clearer understanding of what people need from you and how you can build better rapport with those around you.
• Understand the internal programmes you run, the way this impacts others and they impact you and what you can do about it.
• Learn techniques and skills for developing stronger rapport with the people you work with . 

Who should attend:

Business leaders, line managers, operational managers, sales and customer service staff – in fact anyone who works in an office or factory, on the road or in a home office dealing with other business people, consumers or clients in social care. You’ll find it valuable if you don’t know anything about rapport building or are already really skilled at it.

About the trainer:

Ermine Amies assists businesses in Norfolk to sort out critical issues in sales and business development. She is a Growth Accelerator Coach and Trainer working with management teams and entrepreneurs who are experiencing unpredictable sales, long sales cycles or not winning as much business as they think they should.

• Do you have fear of speaking in front of people?
• Do you want to speak and present with more confidence?
• Do you want to have impact while talking or presenting?
• Do you want to know how to interact with your audience?
• Do you want to know how to position yourself as an expert in your industry?

If you answered, “Yes” to any of the above questions then this is for you as we aim overcome these points on the day. 

Learning Objectives:

1. Speak and present with impact.

2. Structure your talk and presentation.

3. Engage your audience.

Who should attend:

Managers, Employees, Sales Managers as a matter of fact anyone who’s trying to improve their ability to speak, connect and influence more people whether that is 1:1 or 1:Many… Not just offline like a stage or in a board room meeting scenario but also online (webinars, YouTube videos and Facebook live videos etc.).

About Tosin Ogunusi, Mpowerment Ltd

Tosin’s experience and passion lies in helping individuals and organizations improve their performance, with over 15+ years experience in Personal Development, Sales and Leadership within a range of organizations. His company has worked with the likes of the FA (Football Association in the UK), Aviva (One of the largest insurance companies in the UK) and o2 (The Telephone company)…Just to mention a few…!

You will learn:

During this session we will look at various factors which effect financial decision making both as indiviuals and from corporate view. Our aim is that you leave the session with a framework and tools to understand, predict and potentially influence irrational behaviours.

3 top tips you’ll walk away with:

• A better understanding of how we make decisions. 

• The tools to encourage desired behaviours.

• Increase sales through better targeting.

In this session (Behavioural Economics ) Richard Ross, Chadwicks will be your host.

About Richard:

Richard is a relaxed and engaging presenter. He is interested in business development, in-particular how knowledge is managed within companies. He conducted a detailed research project into the factors that influence the success of business transfers in association with the University of East Anglia as part of his MBA. Richard also holds a Masters in Wealth Management and the Advanced Diploma in Financial Planning. He is also interested in behavioural economics which he has studied at post-graduate level. Unusually he is both a Chartered Fellow of the Chartered Institute of Securities and Investments and a Chartered Financial Planner.

This session is now fully booked. To be put on the reserve list plese contact events@norfolkchamber.co.uk

Please arrive 15 minutes before the session starts at 08.30am.

In this session (How to Get the Most From Your Marketing Budget) Sarah West, Full Mix Marketing will be your host.

You will learn: 

Spending money on marketing but disappointed by results? Looking at your marketing activity & budget and wondering where to start? Either way, you need to get the best return-on-investment to help your business grow through marketing. 

This session will show you how to get more from your marketing budget; including understanding what’s achievable, setting your budget for the results you need, understanding the types of marketing that will give the best return and improving your marketing to get more from your budget and customers. 

3 top tips you’ll walk away with:

• Setting the right budget and objectives for your business
• Selecting the types of marketing that will provide the quickest and best return 
• How to learn from your results and squeeze more from your marketing budget

About Sarah:

Sarah is Managing Director of Full Mix Marketing and The Social Edge. An award winning strategic marketing specialist, Sarah has over 15 years experience developing and delivering high growth marketing strategies for business-to-business and consumer companies, including national brands & small businesses. She is one of the few Chartered Marketers in Norfolk. Full Mix Marketing provides all the strategic, digital and offline marketing businesses need to grow. They specialising in making the results you need from marketing one less thing to worry about.