New episode of Impromptu Business Chat – Handling disappointment: you can’t always get what you want

In this week’s episode James and Mark highlight the importance of handling disappointment, which is particularly relevant in the current climate with many people and businesses facing some challenging lockdown measures.  As usual, they come up with 3 top tips, and along the way they make reference to Yale University studies, George Bush Snr and Mark’s mildly impressive but slightly embarrassing lawn bowls career!

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