Commenting on the new StartUP Loan Scheme launched by the Prime Minister today, Caroline Williams CEO Norfolk Chamber of Commerce said:
“We have some excellent businesses here in Norfolk that have been built up from scratch; companies that have become successes thanks to the drive and ambition of our entrepreneurs.. Every business has to start from somewhere and it is these smaller, growing companies that will be integral to the future of our economy.
“But for many young people, the finances needed to get a business idea off the ground can deter them from starting up. This scheme will inspire more young people with a passion for business to transform their ideas into reality. If the loan scheme is successful, and we see more young people starting up businesses, it has the potential to benefit the economy, and tackle the problems of getting young people into work. Furthermore, schools and colleges should take an active role in encouraging young people to make the most of these opportunities. Norfolk Chamber is doing all it can to encourage new businesses with its own special membership offer to all start up businesses of only £99+vat which can be paid monthly installments with no joining fee.. This not only gives great benefits needed when you start up a business but all the marketing opportunities available to members are also included. More details “.
I am proud to announce that the RedCat Partnership Ltd has won the prestigous Best CIEH Health & Safety Training Centre Award for 2011 (We also won the award in 2010 so are mighty pleased)
We will be off to the House of Commons in July to receive this very special honour.
The award is granted to the highest scoring Student in the Level 4 Examinations too- this was our candidate!
The RedCat Partnership Ltd delivers a suit of CIEH Charterered Environmental Health courses
The Level 4 Health and Safety Course is for Owners & Managers of Businesses. The course takes place over 5 days and each hazard / section revolves around a syndicate case study and past paper questions; the sixth day is the exam and controlled assessment day
The Course covers Risk Assessment of the major Health and Safety Hazards, establishing and monitoring controls, staff training, accidents & investigation, the management cycle; Health and Safety Culture & a sprinkling of law
The next course takes place on Nov 14th, 15th, 21st, 22nd and 28th Dec, with the exam day on 12th Dec
The course (unlike IOSH Managing Safely) is OFQUAL accredited
Amendments, improvements and reforms – these are the main ingredients making up the latest streamlined employment package offered up by the government. The aim? To allow businesses to grow, hire with confidence and be faithfully fair to their employees.
There have been the usual expected changes with regards to statutory payments, but we’ve also seen some rather significant changes, in particular to the law on Unfair Dismissal. Here’s our summary:
Unfair Dismissal
The term ‘Unfair Dismissal’ is a daunting one. No employer wants to be accused of unfairly dismissing someone and no employee wants to feel as though they have been dismissed without real cause. The law on Unfair Dismissal is aimed at regulating employers to ensure some consistency in the workplace whilst protecting employees who have been unfairly dismissed and entitling them to some form of redress. Prior to April 6 2012, an employee who had been dismissed had the right to claim Unfair Dismissal if their length of service was at least for one continuous year. However, for those employees who started work on or after 6 April 2012, the qualifying period to bring a claim for Unfair Dismissal is now going to be two years continuous service.
The changes to the qualifying period for Unfair Dismissal claims are arguably the most talked about and the ones to take note of. This could have an adverse effect on the working practices within businesses of all sizes. Indicators show that this change could lead to an increase in job vacancies allowing employers to hire with confidence as there is no fear of a claim after a year to the Employment Tribunal. Employers should, however, be mindful of the fact that although employees may have lesser rights with regard to Unfair Dismissal, there are other claims they may still make such as discrimination claims – which have no qualifying period (right start to accrue from day one) and are more expensive to defend. Also bear in mind that employees are likely to be concerned that they have little protection and this may affect the attitude of some towards their job…
It goes without saying that it’s vitally important for employers to keep their records up to date, so that they are aware of when employees commenced employment. And remember that any employee(s) employed during the 12 months before 6 April 2012 retain the right to bring a claim once they have achieved 12 months service.
Employment Tribunal Procedure
For an employee that does meet the criteria for bringing a claim for Unfair Dismissal, it is likely that they will now only be faced with one judge as opposed to a judge and two lay members. The lay members would often have been one member from an employers’ background and one member from an employees’ background. To some extent the removal of this may seem unfair in itself. How can a judge take on all three points of view? Luckily this won’t always be the case. Where the tribunal recognises that a case is complicated, the judge may make an order for some assistance from lay members. The benefit of this approach is that listing hearings becomes easier to schedule, as there will be fewer dates to avoid to satisfy all attendees. It is hoped that cases will consequently be dealt with far more quickly; we all know that employment related cases can be sensitive and dealing with them quickly can only be a good thing. In a bid to further cut down the amount of claims being made and to save more time, in instances where the tribunal feels a claim has little prospect of success, the tribunal will order a party to pay a Deposit Order if they wish to continue the proceedings. Naturally this will lead to many claims being withdrawn, allowing other stronger cases to be heard. The amount payable under the Deposit Order has increased from £500 to £1000. The purpose of the Deposit Order is to discourage parties from ‘wasting’ the tribunal’s time, as many claims are brought as a matter of principle. This change is aimed at only allowing viable claims to proceed.
The tribunal now also has the power to award the costs of a legally represented party, up to a maximum of £20,000; it was previously £10,000. This will avoid the need to refer the case to County Court for a summary assessment. It should, however, be noted that it is very difficult to persuade a tribunal judge to award costs, it is only in exceptional circumstances that a judge would consider it. It will be interesting to see just how many cases have £20,000 costs awarded to the winning party, if any at all!
A point which will be of interest to anyone involved in the employment tribunal proceedings, is that there will no longer be any need to worry about getting stage fright when asked to read out your statement. Witnesses will have their witness statements accepted ‘as read’ – they simply have to acknowledge that it’s their statement. This is actually a common practice in many tribunals already and is another time-saving exercise. Cross-examination will take place as normal, where appropriate.
Witness expenses were previously funded by a state fund. The state has now withdrawn this fund and the tribunal may direct the parties to pay the costs borne by any witnesses. So be prepared for additional costs for any witnesses you may wish to call.
Statutory Payments – new rates
Statutory payments are often reviewed – and here are the latest figures:
• statutory pay for maternity, paternity and adoption increased to £135.45 from £128.73; • statutory sick pay increased to £85.85 from £81.60 • the weekly earning threshold increased to £107.00 from £102.00
As you can see, there are several layers that make up the ‘new and improved’ system. As a whole these seem like positive progress towards an efficient system for managing claims. There are still many ongoing discussions regarding further changes due to be implemented – among them, tribunal claims for bringing a claim, financial penalties for employers who lose, auto-enrolment into a workplace pension scheme, requirements for reporting to ACAS, changes to leave rights for family reasons and holidays and changes to minimum wages. As always, we’ll be pleased to update you as new legislation is introduced.
David Cameron and other EU leaders met on Wednesday and announced a number of ‘innovative ideas’ that can help generate growth in Europe. Looking at the official conclusions of the summit and unofficial press reports, it is a struggle to see what they were. The summit was to tackle Europe’s growth problem, which has been overshadowed by efforts to save the eurozone and restore some kind of financial stability. Unsurprisingly, talk turned to Greece: all agreed that it should remain in the eurozone, on its current terms, and that the Greek voters would see reason second time around and accept the need for growth defying cuts.
After discussing the issues surrounding Greece, talk turned to growth. They paid lip service to the Single Market, Europe’s only source of sustainable growth, as well as: the need to agree the EU patent; the need to develop a European digital and energy market; the need to conclude Free Trade Agreements with India and Japan; the need to give SMEs access to credit; the need to tackle youth unemployment; and to the need to deliver an EU budget biased towards growth.
Some means suggested are sensible if not new, such as increasing the European Investment Bank’s capital; or using unspent EU funds on infrastructure projects. Some are not sensible such as the Financial Transaction Tax which will do nothing to boost growth. It is unclear if the UK or France will back down on the location of the patent court so as to solve the current impasse. Will EU countries tell the Commission to stop a new EU contract law regime that is unlikely to make it easier to trade across borders? And will the rich countries agree to take less money out of the new EU budget and give it directly to businesses to design new products and services? At the moment, this seems unlikely even though all of these could make a real difference.
The government outlined a series of energy related reforms this week in order to introduce stability into the market. On Tuesday, a draft energy bill was brought before Parliament. The bill will extend feed-in tariffs to large scale energy projects, introduce emission performance targets for power stations and measures to ensure there is excess capacity in the system to provide security of supply. The draft bill will now be examined by a Parliamentary Select Committee and a full bill is expected later this year. Read more on this in British Chamber of Commerce blog here.
On Thursday it was announced that the next wave of cuts to solar feed-in tariff incentives will come into effect from August 1. The tariffs will be set to decrease on a three month basis thereafter, with pauses if the market slows down. All tariffs will continue to be index-linked to inflation. The new tariffs should give a return on investment (ROIs) of over six percent. The measures have been broadly welcomed by the solar industry.
With the first quarter of 2012 behind us we look into how the insolvency market has performed based on the statistics recently released by corporate research specialists Hardman & Co.
Corporate Insolvency
The increase in corporate insolvencies for the first quarter of 2012 (512 more cases (+8.8%) than during the last quarter of 2011) was to be expected and reflects the normal seasonal upturn in the post Christmas period. However, the 6,316 new corporate insolvencies in the first quarter of 2012 was also a 4.2% increase on a year-on-year basis and follows three quarters in which numbers reduced quarter-on-quarter.
It is the fifth successive quarter that there has been an increase in corporate insolvencies on a year-on-year basis. However, the rate of growth has decreased in each of the last two quarters. The Insolvency Insights report released by Hardman & Co suggests this may be due to a “benign enforcement environment” which they believe may see the number of corporate insolvencies remain depressed.
Conclusion
It would seem that despite Britain’s slipping back into recession in the first quarter of this year, what Hardman & Co describe as a benign enforcement environment combined with low interest rates may enable many companies to survive in the near future, suppressing growth in the number of corporate insolvencies. However, the future is very uncertain and should interest rates increase or creditor support wain the industry could see a sharp rise in the number of corporate insolvencies.
We would urge the management of any company struggling to meet its liabilities to seek advice. The eventual failure of a business that has traded on in spite of insolvency can have repurcussions for the personal wealth and liberties of those involved in the management of them. Leathes Prior are non-appointment taking insolvency and restructuring specialists who offer advice to the management of struggling businesses with a view to protecting them against the pitfalls of trading in difficult circumstances.
Managing short-term sickness absence is tricky and needs to be handled with care, consideration and tact. However, employers are absolutely entitled to raise factual concerns with employees about their poor attendance if the frequency and/or pattern of absences is affecting the employer’s business or its employees.
The Law
Traditionally, employees can self-certify their sickness absence for the first seven days but must provide a doctor’s note thereafter to ensure the absence is authorised and their entitlement to Statutory Sick Pay is preserved. Statutory Sick Pay is payable from the fourth day’s absence: the first three days being unpaid. There is no absolute right for employees to paid time off work to attend medical appointments which should be arranged (wherever possible) to suit the needs of the business (i.e. at the beginning or end of the day).
The Problem
Problems arise when employees are found to be taking a high number of short term (self-certified) absences from work and/or a pattern has arisen as to when those absences fall. More often than not, the employer will not be able to dispute that the employee is genuinely unwell (firm evidence should be obtained before such allegations are made) and so disciplinary action is inappropriate. The trick for employers therefore is to make the employee aware that their attendance is being monitored and/or that a pattern has been identified and that an improvement is required.
The Solution
This should be done by way of an informal meeting with the employee. Show them the dates they have been absent (together with the reasons they have given) over the last 6 – 12 months. Highlight how high their absence is as compared to the business’ average. Explain how you have noticed (for example) how they are usually absent on a Monday or after a home match. Take time to check if there are any problems that the employee wishes to share with you that might explain their high absence. Explain the knock on effect that their absence has to the business and reinforce that turning up to work is a key part of the employment relationship, together with reliability. If appropriate, agree attendance targets for the next quarter (for example – no more than three days self-certified absence in the next three months) and diarise a review meeting.
Always follow this informal meeting up in writing with a summary of what was discussed and agreed. This letter should highlight that an improvement is required otherwise more formal action may be necessary.
The Future
Ultimately written warnings can be given for poor attendance but as being ill is not a disciplinary matter, the process must be handled with care and importantly reasonably. Businesses should feel empowered to deal with such situations proactively and in a way that promotes a positive work place and conscientious work ethic.
Leathes Prior’s mediation-1st and employmentor teams are to run a three day Certificate in Internal Mediation course, accredited by OCN Eastern Region. This commercially focused course has been designed for senior executives and HR professionals.
Learn essential skills to resolve workplace conflict, improve internal relationships and avoid costly disputes.
The Trainers
Martin Plowman
Already cited as “the best Mediator in East Anglia” by the independent guide, the Legal 500, Martin is now ranked the number 1 mediator in the UK by the independent National Mediator Database League Table. With twenty seven years’ experience in employment litigation and over 500 mediations to fall back on, together with a successful record of courses delivered to HR professionals, lawyers, and even to the Court Service, Martin is the ideal course leader for any workplace mediation course. He is described as “first class; knowledgeable and commercial and I cannot recommend him highly enough”.
Paula Lawn
Paula is a leading Employment Lawyer who over the years has become increasingly conscious that the vast majority of issues she deals with on a daily basis, for both employers and employees, could have been dealt with more effectively and without recourse to lawyers. Paula is able to provide a rare insight into where and how the use of mediation to resolve workplace conflicts sits within both a commercial and legal framework. Paula is a Partner at Leathes Prior Solicitors and specialist within employmentor, a unique fixed-fee annual service providing online and telephone Employment Law support to SMEs.
Places for this course are strictly limited to 12 people to ensure individual attention and tuition can be given. To reserve your place please contact Mandy Hanby on 01603 281128 or mandy@mediation-1st.co.uk
The Rt. Hon John Hayes MP, the Minister of state for Skills, Further Education & Lifelong Learning, delivered an inspirational speech at the Norfolk Chamber’s High Five Lunch held on Friday 18 May.
The Minister provided an insightful review of his hard work and successes since coming into office in 2010. He has rejuvenated the apprenticeship system and put employers back in the driving seat. There are now almost 500,000 apprenticeship starts a year and the number of apprenticeships have increased across all sectors, in all age categories and in every region in Britain since 2010. The Minister advised that the key was to make the system more demand based, and to highlight how the Apprenticeship system could provide businesses with what they need.
Speaking to an audience of West Norfolk businesses at the High Five Lunch, held in King’s Lynn Town Hall, the Minister highlighted the importance of apprenticeships to Norfolk;
“Apprenticeships should be the vehicle of choice to up-skill the existing workforce in Norfolk and 88% of businesses that take on an apprentice said that they added value to their business. I see working with the Norfolk Chamber of Commerce as a way to increase the profile and the take up of apprenticeships, so that we can create the skilled workforce needed to ensure that the Norfolk economy grows and prospers”.
The Minister was introduced to the delegates attending the lunch by Henry Bellingham MP, who highlighted that “The local economy is remarkably resilient, but the whole skills agenda is absolutely pivotal to its future. That is why today’s event is so important. It will allow the Minister to see what we are doing in West Norfolk, together with the Norfolk Chamber, to ensure that we have the right skills in place for when the economy picks up”.
The High Five Lunch is a successful series of business networking events based in West Norfolk. The event was sponsored by Lloyds TSB Commercial and the National Apprenticeship Service. The next event in the series will take place on Thursday 5 July.
Our 2012 theme of Unlocking Growth got off to a fantastic start on 2 December with our Business Conference, at OPEN, in Norwich. The event was attended by nearly 200 delegates and we were delighted to welcome Dr Vince Cable MP as keynote speaker.
His presence at the event highlighted that Unlocking Growth is a key part of the Government’s agenda, and that engaging with the Norfolk business community as a whole is vital part of getting the UK back on its economic feet.
Conference highlightsDr Vince Cable – He acknowledged the opportunities that exist for Norfolk businesses, particularly within life sciences, energy and the creative sector. We took the opportunity to drive home to him the importance of Norfolk as a business community and that businesses need to be treated according to their size, rather than a ‘one size fits all’ solution, in matters such as employment law.
British Chamber of Commerce – President Martyn Pellew and Director of Policy Adam Marshall were very positive about how the British Chambers and Norfolk can work together to bring about growth. Adam asked how many people in the audience were positive about 2012 and there was an overwhelming show of hands.
Andy Wood – CEO of Adnams and Chair of New Anglia LEP talked about what Norfolk and the LEP has achieved in 2011, particularly the Regional Growth Fund, Enterprise Zone and Green Pathfinder.
David McNally – CEO of Norwich City Football Club focused on recruitment, underlining that employers need to assess candidates’ overall offering of experience, skills and attitude when recruiting. He also said that we need to exceed customer expectations when delivering service.
Johnny Hustler – Director of Archant Anglia, presented his thoughts on technology. He said we need to embrace new ideas and new methods of communication and marketing into the way we do businesses, and accept that they are an inevitable part of change and positive growth.
Davina Tanner – The General Manager of Chapelfield encouraged businesses to work more closely with the community and presented a film on the work Chapelfield is doing to reduce the prison population by giving work, and hope, to ex-offenders.
Old heads, young shoulders – the conference ended with an interview with two young entrepreneurs, Ben Farrin and Keiran Miles. These two young men have shown extraordinary initiative and drive to achieve remarkable business success at a very young age. They were incredibly positive and enthusiastic about the future and effectively summed up the tone of the conference. An inspiration to us all!
Event host Matthew Hudson – Business Reporter, ITV Anglia. A big thank you to Matthew, whose superb presenting skills and experience ensured that the conference ran smoothly and professionally.
Caroline Williams, CEO of Norfolk Chamber, commented on the conference: “The conference was a complete success and showed that Norfolk is determined that the current economic situation will not curb their ambition or desire to grow. Norfolk has fantastic opportunities, but businesses need to work together to ensure every chance is maximised. The Chamber is dedicated to working with Norfolk business to ensure this happens.”
Commenting on the draft energy bill, published today, Caroline Williams CEO Norfolk Chamber said:
“If the UK is going to attract the tens of billions of pounds of investment that is required to update the country’s ageing energy infrastructure, the electricity market must be predictable and stable for both businesses and investors. As the energy market moves towards a decarbonised future, we need to ensure that reforms don’t mean more costs piled on business. That’s why we’re encouraged to see proposed measures that will allow the government to consult with firms, and consider their needs in any changes.
“The UK needs a balanced energy mix to guarantee future security of supply. New nuclear plants have to be a key part of the mix, but plans for the next generation of nuclear power stations are behind schedule. We welcome incentives that would encourage investment in new nuclear, and urge the government to stick firmly to these proposals to avoid further delays. We need to see action to guarantee energy supply for the long-term, as a prerequisite for inward investment and growth.”
To ensureGreat Yarmouth Borough Councilprovide the best support, the Economic Development Unit and enterpriseGY team would like to know how your company is performing to ensure that we are better placed to support businesses in the Borough.
If you could take the time to complete the short questionnaire below it would be very helpful. All responses will be confidential and used only to measure the current business climate in the Borough, to improve the services that we offer and to identify gaps and opportunities.
The survey has now closed – thank you for all your responses. A short summary will be posted soon.