The British Chambers of Commerce have released their monthly economic review for July 2013. Their report highlighted that the Spending Review still shows that repairing the UK’s public finances continued to be a major challenge, however the latest BCC Quarterly Economic Survey had shown that there had been more economic growth in Q2, but key risks to the UK economic outlook still remained. The full report is attached.
The course is designed for users new to Word. It will provide trainees with the confidence, knowledge and practical experience to use Word, to create, format and print professional-looking documents.
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
The Word Screen
Ribbons & the Quick Access Toolbar
The Status Bar
Document views
Creating & Editing Documents
Entering text
Navigating around the document
Selecting
Insert/overtype
Cut/Copy/Paste
Drag & Drop
Undo
Changing case
Printing a Document
Page setup, orientation, margins, paper size
Page breaks
Print preview
Printing
Font
Formatting
Using the Ribbons
Text enhancements
Format painter
Keyboard shortcuts
Inserting unusual symbols
Removing text formats
Paragraph
Formatting
Alignment/justification
Line spacing
Indentation
Borders & shading
Bullets and numbering
Creating a bulleted/numbered list
Changing the bullet points
Formatting the numbers
Leaving spaces in the list
Envelopes and Labels
How to use word to print onto different sized envelopes and labels
Good Working Practice
Creating a Table
An introduction to the use of tables to align text and lists in a grid
Introduction to Headers/Footers
Using the space outside the margins
An explanation of different versions
For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
For more information – please contact us on 01603 788950 or email carrowbreck@broadland.gov.uk
Norse Catering has just finished running a series of roadshows, aimed at talking directly to it’s team of cook managers, dining assistants and mobile staffworking in Primary Schools across the county.
Eight events, entitled the’ Norse Primary Catering Roadshows’, addressed a wide range of opportunities and challenges affecting the company’s staff who are employed at Primary Schools across the county, as part the contract with Norfolk County Council.
A total of over 330 staff attended the two-hour long presentations and discussions, covering topics that included new menu plans, changes to account management structure, new uniform options, updates to the quality manual to reflect the revised standards set by Environmental Health and an open forum on ‘wish lists’ and ‘ideas exchanges’ from attendees.
“We have a great team of really hard-working staff out there in Primary School kitchens,” said Terrance Issac-Griffiths, Head of Catering Operations at Norse Commercial Services. “We wanted a chance to let them know first-hand about some of the exciting plans we’ve got for Primary School meals, and to hear their views and feedback on a wide range of issues that affect their working day and environment.”
“Because we’ve got over 300 schools spread all across the county, a series of roadshows at different locations looked to be the best was to give as many as possible the chance to attend, and the feedback we’ve had confirms this. “
Part of the feedback process involved building an ‘ideas wall’: participants wrote actions they would like taken, and ideas that have worked for them, onto sheets of paper that were attached to boxes which were then built into a wall for all to see and discuss.
“This worked really well,” commented Commercial Director Mark Emms, “there were some great ideas that staff have found to work well and they wanted to share with others, and some clearly thought out suggestions for improving and developing various aspects of our service.”
The catering team are also looking at ways of engaging more with the schools children and parents by introducing cooking related activities and displays. “We are planning recipe cards that they can take home, displays of fresh food and herbs at the serving areas to stimulate questions, and incentives that will reward the children for taking an interest in food,” said Senior Account Manager Linda Bufton.
Norse helps schools aiming for Food for Life Awards with skill development and food education; currently there are 55 Primary Schools in Norfolk with the Bronze Award and six who have achieved Silver status.
One of the most important skill sets to develop in business is being able to deal confidently with a difficult situation or person. Using and building on our resilience skills to develop an assertive and positive mindset, we will explore how our behaviour can be used to meet yours and other’s needs effectively.
We will challenge traditional perceptions of ‘difficult people’, increase confidence in handling difficult situations and look at practical solutions to conflict scenarios. Not only will we improve our ability to handle these situations, we will examine our own impact and learn how to prevent them from happening in the first place!
Benefits of attending this workshop:
Recognise the key elements of what makes a situation difficult.
Increase your understanding of the motivation of behaviour.
Develop your level of flexibility in handling difficult situations.
Become more strategic, insightful and professional when resolving difficult situations.
Increase your self-awareness and emotional control.
Increased confidence and assertiveness, especially when faced with challenging people.
Learn the different techniques of dealing with conflict and being more strategic in your approach to resolution.
Understand the impact of our own behaviour and be able to prevent situations from happening in the first place.
Key Topics:
What makes a situation difficult?
Understanding personal ‘scripts’ and their impact of behaviour.
The motivation of behaviour and how to use our new understanding to adapt our response to a situation.
‘Triple Perspective Thinking’ – developing the skill of being able to think using other perspectives.
Understanding our emotions.
Assertive communication – key elements of an assertive mindset and how to improve our communication.
Conflict management styles – learn different techniques to approach and resolve conflict.
Understanding our own impact on situations.
Using our learning to prevent difficult situations in the first place.
This course is a one day open programme, running 9am – 4:30pm on May 13th 2020
China is the most significant economic success story of the past 30 years and, along with rapid and continuous industrialisation, a large and fast-growing consumer market has emerged.
China is now not only the biggest automotive & ICT market in the world, it is also the 2nd largest market for luxury goods after Japan.
As part of their ongoing engagement with business, the China-Britain Business Council (CBBC), in conjunction with HSBC, UK Trade & Investment (UKTI) and other regional partners, is running a series of China Business Clinics across the East of England.
Whether you are just starting to look for opportunities in China or planning to develop your existing activities, you may benefit from taking part in one of these clinics.
You will have the opportunity to discuss on a one-to-one basis matters ranging from the market potential for your products or services, to how to establish a presence in the market, as well as the support and services available to help you develop your business in China in a cost effective way. HSBC staff will also be on hand to answer your questions on trade finance and payment issues.
The Norwich Clinic takes place as follows:
Thursday 18 July 2013 at HSBC House, 21 Meridian Way, Meridian Park, Norwich, NR7 0TA
Each session will last 45-60 minutes and bookings will be taken on a first-come, first-served basis.
Please take a look at the event flyer for more details. To book your place, click here.
If you’re under 50 you’ve probably never thought of needing comprehensive holiday travel insurance. But if you’re over 50, with some health issues, it becomes essential to get the right cover at the right price. We recently had the pleasure of producing the first TV campaign for MedicalTravelCompared.co.uk, an Insurance comparison site that does exactly that.
Aside from being a rather challenging concept to illustrate, they particularly wanted to avoid the insurance commercial cliché of grey, dreary visuals with a voiceover earnestly imploring you to get cover, or reap the consequences! Nope, MedicalTravelCompared.co.uk wanted quirky and fun!
So, after researching their brand, we set out to create a live-action commercial with a twist – it would use real footage but ultimately have the look and feel of an animation, tied-in to the imagery on their website.
We filmed models live in our infinity cove, and a combination of visual trickery and slick motion graphics during post-production allowed the performers to interact within an entirely digitally-created environment.
To generate a silhouette effect in post-production, yet still pick out and highlight specific elements in each scene, the performers underwent some unusual costume requirements – including a lot of neon paint and even some fishing wire!
A warm, mature voice artist added yet another layer of character to the commercial and really brought our script to life.
The commercial airsUK widefrom 24th August on a selection of digital satellite channels.
This course is designed for anyone who deals with customers / clients, either face-to-face or over the telephone.
By the end of the course you should be able to understand body language, understand the need for good communication skills, answer the telephone in a professional way and learn to listen.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content First impressions Understanding the importance of communication Body language Barriers to communication Methods/techniques used to deal with customer / clients Telephone tactics ‘The Terrible Ten’ – 10 pet hates Controlling the call How to deal with difficult customers and clients (3 strike rule)
Read updates issued by the Export Control Organisation including details about imposition of arms embargoes, Open General Export Licence amendments or announcements about Control List changes.
Notice to Exporters 2013/15 The Strategic Export Control Transparency Initiative – actions to meet government transparency requirements on usage of Open Licences – will not now begin operating during July, as indicated in Notice to Exporters 2013/14.
Notice to Exporters 2013/16 Croatia became the 28th Member State of the European Union on 1 July 2013. From this date, you will not need a licence to export dual-use items to Croatia (except those listed in Annex IV to the Regulation). However, the requirements of Articles 22(8) and (9) (record keeping in relation to items transferred within the EU), and of Article 22(10) (commercial documentation to state that a licence would be required if the items were to be exported from the EU), of the Regulation will apply to transfers within the EU.
Notice to Exporters 2013/17 A number of Open General Export Licences have been amended, as a result of Croatia becoming a Member State of the EU from 1st July 2013
Skills Edge Training are offering study support accross a wide range of CII units.
We deliver 6 online workshops across 12 weeks for each CII unit. These workshops are delivered by a CII lead trainer with 20 years’ experience and will provide candidates with a study structure and allow them to understand the real world application of the study text. Providing tuition, tips, tricks and strategies, these sessions will ensure candidates are exam ready.
Great Yarmouth’s famous seafront is going green over the coming weeks as the rollout of low carbon LED streetlights in Norfolk has moved to the east coast town. Work is now well underway to switch the 195 old lights along Marine Parade and nearby roads to efficient new LEDs.
A total of 15,000 lights are being upgraded across the county by 2023, a figure which will add to the 22,000 lights that have already been converted to LED since 2008. This has saved 12,500 tonnes of CO2.
Cllr Martin Wilby, Norfolk County Council Cabinet Member for Highways, Infrastructure and Transport, said: “Our major LED upgrade programme is one piece of the considerable work we have planned to achieve our ambitious target of becoming carbon neutral as an authority by 2030.
“Replacing thousands of high energy consuming streetlights with efficient new LED lights allows us to cut carbon emissions and save money too.”
For each street that is upgraded to LED lights the average percentage energy saving is about 60%. Many of the LEDs can also be controlled remotely saving on staff time and travel.
The LED upgrade work links closely with the county council’s pledge to achieve net zero carbon by 2030, as part of the authority’s Environmental Policy which was adopted in November 2019. A report on the progress so far and next steps for the Environmental Policy was considered by Cabinet this morning, Monday 8 November.
This course introduces candidates to substances, the risks, the controls available and outlines what to expect from a control of substances hazardous to health (COSHH) assessment.
The course is designed for those who use substances hazardous to health at work and will prepare employees to contribute to the safer use of hazardous substances in their workplace.
This course is certified by the Chartered Institute of Environmental Health (CIEH).
This course is delivered at South Green Park, Mattishall and costs £55.00 +VAT per person.
For more information or to book a place, contact us on 01362 850983 or via our website atwww.poultec.co.uk
Want to show people what you’re all about? Create your own promo film to show the world who you are and what you’re all about. Useful for potential job applications, dating or as a sales tool.
Duration: Evening course (6:30pm – 8:30pm approximately). One evening a week for 5 consecutive weeks.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: Light refreshments will be available throughout the duration of this course.
Course Content
Scripting and storyboarding
Light and sound
Cameras and cutaways
Editing
Formats, saving and uploads
After this course, you will be able to create, produce and upload a simple promo film. You will have gained transferable multimedia skills, useful for creating YouTube clips and instructional videos.