Trading Advice for Non-Essential Retailers

To reduce social contact, the Government has ordered certain businesses and venues, including non-essential retailers, to close or restrict how they provide goods and services during the national lockdown.

Non-essential retail includes clothing and homeware stores, betting shops, tailors, tobacco and vape shops, electronic goods and mobile phone shops, and market stalls selling non-essential goods. 

Non-essential retailers can only continue to operate for pre-ordered click-and-collect, mail order/phone order and delivery services. Council officers are visiting premises to provide advice and check regulations are being followed. If you wish to trade in this way, please remember:  

• Customers must pre-order goods, either online, by phone or by post, and must be given a future timeslot for socially-distanced collection or delivery.
• Goods must be collected or delivered off the shop premises and social distancing must be maintained.
• Customers are not allowed to enter the shop at any time.
• Shop doors or market stall shutters must be kept locked except to allow the temporary passage of goods for pre-ordered socially-distanced collection or delivery.
• Signage should be placed on the shopfront to say it is closed and only operating for pre-ordered click-and-collect, mail order/phone order and delivery services. Feel free to download this signage and put inside your window.