Member News

For 30 years, the Norfolk Business Awards have celebrated and rewarded business excellence. Amidst challenging times for many businesses as we enter this milestone year, it seems more important than ever that we recognise the strength of our business community.

We hope that you will put your hard work, resilience and adaptability centre stage by submitting an entry. The awards are currently open for entries, and in our 30th year, as ever we will search for the very best of the best of what our wonderful region has to offer. Despite current challenges the awards are here to celebrate the strength of the Norfolk business community.

Following feedback from the business industry, we are pleased to extend our entry deadline and will accept entries up until midnight on Sunday 20 September – giving more businesses the opportunity and time to submit their entries.

We have no doubt that once again this year we will be able to the tell stories of invention, brave leadership and good, old-fashioned hard graft. But what is already abundantly clear is that 2020 is going to be unique. At the start of the year no-one could have predicted the impact the virus would have on business. But equally no-one would have predicted some of the incredible ways our business community rose to the challenge. Whether it was changing production to make vital PPE for frontline NHS workers or rushing through new technology and training a whole workforce to stay connected from home. Of course we are not yet out of the woods. The challenges of this pandemic will continue for the foreseeable. But these awards are the perfect opportunity to celebrate the ways in which your business has survived and thrived.

This year our headline sponsor is Barclays – a fitting company to have in a year when banks had to come to the rescue of many firms. We would like to pass on great thanks to Barclays and all of our category sponsors over this period. We might be battling through a tough time for businesses but it is right to recognise excellence, and all of our sponsors are certain to support this.

Our entry partner is Reflection PR – if you need support with making the best of your entry visit www.reflectionprawards.co.uk or call 01603 219191.

To view the criteria, and submit your entries into the 2020 awards, please visit our awards website www.norfolkbusinessawards.co.uk – We cannot wait to hear your stories.

If you have any questions or queries, please don’t hesitate to contact the Archant Events Team at all.awards@archant.co.uk.

We reopened on the 18th July and were very much ready to welcome you back safely.

Your Health and Safety is a top priority for us! Therefore we have implemented additional safety measures to ensure to our best capability, that we provide the cleanest and safest environment for everyone while enjoying our escape games.

Teams must be from a maximum of two households/bubbles.

Currently, for enhanced safety for all personnel and to aid the cleaning processes, we require our players to wear a face covering throughout the entire visit and course of the game. In case somebody arrives without a mask, we can supply them from our stock for a small fee of £1 and any profits will be donated to local charity.

To assist NHS Test and Trace we have been asked to keep a temporary record of our visitors for 21 days.

Teams are to gather outside the building, socially distancing from each other, and will be called in 10 mins prior to your game start time. Please ensure you are at the venue at your designated time, as lateness may lead to shorter time in the room, as we require the full cleaning time which takes priority prior to the next game. If arriving early, please wait outside until you are called at your time, again as we will be using full designated time for cleaning. There are individual reception areas for each game, so teams will not need to be in close contact to each other.

As we only have one toilet for staff use, these will be closed for customer use, as we do not have the resource to clean these after every customer use. Please try and use alternative facilities prior to your arrival. For Tombland, there may be public toilets open across the road at the Cathedral. For Rose Lane, you can use the toilets on ground floor of the car park.

Please use the hand sanitizers on entering the building, and before and after the game, which are positioned at each entrance / exit. Gloves are not permitted to bring in the rooms due to cleanliness, we can however provide gloves at the venue if required, but we champion hand cleaning over the use of gloves.

Our staff will be distancing themselves from our guests by at least 1m at all times, as well as wearing face coverings when necessary. They have access to PPE equipment and hand sanitiser around the premises in order to work ensuring the safety of all customers and staff.

Touch points in games rooms, briefing rooms and common areas are sanitised with a medical grade anti-viral cleaner between every group of players. This also includes all props, padlocks, handles, surfaces etc. etc. Any hard to reach surfaces/items are cleaned with an anti-viral aerosol cleaner so that every single surface is sanitised.

All rooms have been slightly adapted to remove most unnecessary items not required in the game, to aid minimum contact. Also, most rooms have spare props which are rotated and replaced each game whilst undergoing cleaning. There are also other items, without giving anything away, are replaced fresh/clean for each game.

Where practical, windows and doors are opened between games along with the use of some air purifiers to aid ventilation.

Should anyone display ANY known Covid symptoms – a persistent cough, high temperature or a loss of taste/smell, then they will not be permitted entry into the building or allowed to play. If anyone displays these symptoms and you need to cancel, please email us and we will action according to our relaxed Ts and Cs as per below. Please notify us beforehand, as a no-show will fall under our normal Ts and Cs.

Our temporary cancellation policy now in force is as follows-

For cancellations with more than 48hrs notice, we can offer you a free reschedule by way of a full value voucher valid for 12 months from issue.

For cancellations, within 48hrs of game time, we can offer a reschedule which incurs a small fee of £15. This will be by way of a voucher valid for 12 months, for your original value less the £15 fee. The fee is charged to cover the staffing costs allocated and incurred to cover your game, as the staffing rota will currently be being prepared 48 hours in advance.

This is much relaxed from our normal Ts and Cs requiring 7 days notice, and higher fees. This is a temporary adjustment to our Ts and Cs for cancellations, and all other Ts and Cs remain as normal. We will review and reinstate our normal Ts and Cs in the future when appropriate to do so.

With all these safety measures in place, we consider our escape rooms to be safe and fun, as long as you follow the guidelines within.

We may review this policy as the situation develops in line with government advice and guidance set out by Public Health England to ensure your safety.

In case you would like to get any further information or details on safety and hygiene please contact info@cryptic-escape.co.uk

We reopened on the 18th July and were very much ready to welcome you back safely.

Your Health and Safety is a top priority for us! Therefore we have implemented additional safety measures to ensure to our best capability, that we provide the cleanest and safest environment for everyone while enjoying our escape games.

Teams must be from a maximum of two households/bubbles.

Currently, for enhanced safety for all personnel and to aid the cleaning processes, we require our players to wear a face covering throughout the entire visit and course of the game. In case somebody arrives without a mask, we can supply them from our stock for a small fee of £1 and any profits will be donated to local charity.

To assist NHS Test and Trace we have been asked to keep a temporary record of our visitors for 21 days.

Teams are to gather outside the building, socially distancing from each other, and will be called in 10 mins prior to your game start time. Please ensure you are at the venue at your designated time, as lateness may lead to shorter time in the room, as we require the full cleaning time which takes priority prior to the next game. If arriving early, please wait outside until you are called at your time, again as we will be using full designated time for cleaning. There are individual reception areas for each game, so teams will not need to be in close contact to each other.

As we only have one toilet for staff use, these will be closed for customer use, as we do not have the resource to clean these after every customer use. Please try and use alternative facilities prior to your arrival. For Tombland, there may be public toilets open across the road at the Cathedral. For Rose Lane, you can use the toilets on ground floor of the car park.

Please use the hand sanitizers on entering the building, and before and after the game, which are positioned at each entrance / exit. Gloves are not permitted to bring in the rooms due to cleanliness, we can however provide gloves at the venue if required, but we champion hand cleaning over the use of gloves.

Our staff will be distancing themselves from our guests by at least 1m at all times, as well as wearing face coverings when necessary. They have access to PPE equipment and hand sanitiser around the premises in order to work ensuring the safety of all customers and staff.

Touch points in games rooms, briefing rooms and common areas are sanitised with a medical grade anti-viral cleaner between every group of players. This also includes all props, padlocks, handles, surfaces etc. etc. Any hard to reach surfaces/items are cleaned with an anti-viral aerosol cleaner so that every single surface is sanitised.

All rooms have been slightly adapted to remove most unnecessary items not required in the game, to aid minimum contact. Also, most rooms have spare props which are rotated and replaced each game whilst undergoing cleaning. There are also other items, without giving anything away, are replaced fresh/clean for each game.

Where practical, windows and doors are opened between games along with the use of some air purifiers to aid ventilation.

Should anyone display ANY known Covid symptoms – a persistent cough, high temperature or a loss of taste/smell, then they will not be permitted entry into the building or allowed to play. If anyone displays these symptoms and you need to cancel, please email us and we will action according to our relaxed Ts and Cs as per below. Please notify us beforehand, as a no-show will fall under our normal Ts and Cs.

Our temporary cancellation policy now in force is as follows-

For cancellations with more than 48hrs notice, we can offer you a free reschedule by way of a full value voucher valid for 12 months from issue.

For cancellations, within 48hrs of game time, we can offer a reschedule which incurs a small fee of £15. This will be by way of a voucher valid for 12 months, for your original value less the £15 fee. The fee is charged to cover the staffing costs allocated and incurred to cover your game, as the staffing rota will currently be being prepared 48 hours in advance.

This is much relaxed from our normal Ts and Cs requiring 7 days notice, and higher fees. This is a temporary adjustment to our Ts and Cs for cancellations, and all other Ts and Cs remain as normal. We will review and reinstate our normal Ts and Cs in the future when appropriate to do so.

With all these safety measures in place, we consider our escape rooms to be safe and fun, as long as you follow the guidelines within.

We may review this policy as the situation develops in line with government advice and guidance set out by Public Health England to ensure your safety.

In case you would like to get any further information or details on safety and hygiene please contact info@cryptic-escape.co.uk

Would you like to take a pivotal role in transforming the future of Great Yarmouth, Gorleston and Bradwell?

The board would like to invite you to join us in this exciting conversation, consider public feedback and finalise the Investment Plan.  It’s time to invest in Our Place, to re-invent public spaces, to grow a thriving art and cultural scene, to support new homes, nurture new jobs, businesses, new opportunities to learn and grow, to make our people, businesses and visitors proud.

With lots already underway, including major seafront and town centre regeneration, we are applying for up to £25 million of Government money known as a ‘Town Deal’. This will attract further investment and drive economic regeneration, recovery and growth across Great Yarmouth, Gorleston and Bradwell, our main urban areas. Our Town Deal Board of local ambassadors local ambassadors from private, public and third sector is writing the Investment Plan of ideas about how that money could be spent in Our Place. The Board is developing ideas for investment across four themes: Regeneration & Business Development, Skills & Aspiration, Arts, Culture & Tourism, and Connectivity & Sustainability.

We have two dates to discuss the four themes via zoom:

• Businesses Monday September 14th – 1pm to 2.30pm

• Young People Wednesday September 16th   – 3.30pm to 5pm

To register an interest, please email:

david.wiles@great-yarmouth.gov.uk by Wednesday 9th September

Carrow Road is set to re-open for Conference, Meetings and Events from Tuesday, October 1.

Head of Conference, Meetings and Events Helen Gooch and Head of Catering Stuart Cox explained how these facilities will be opening safely and what to expect from the venue.

What saftety measures have been put in place?

From October 1 we’ve been given the go ahead to open up for our conference, meetings and events business. We’ve looked at the guidance in great detail and introduced quite a few things with that, which are temperature checks for all of our staff on a daily basis and we’ve also created a health questionnaire for them to complete, which gives us track and trace availability if need be. We’ve also risk assessed all of our venue with the new COVID-19 guidelines and we’ve then drawn up our own safety policy regarding that, so we’re all ready from that point of view to be open from October 1.

What’s available in terms of technology provided?

In the South Stand, particularly where we are today, we’ve got the Top of the City here, alongside 15 executive boxes just down the corridor and Club 101 just on the next floor down. Just as an example, guests could have Top of the City for a conference, but actually have delegates in some of the boxes or Club 101.

The screens we have around the stadium can be linked to the presentation, so no matter what room you were in, you could still see the content and feel joined up, but still have social distancing in mind and being in different spaces, if that works.

Last summer, we spent an awful lot of money on revamping everything we had from an audio-visual point of view, we spent close to about £400,000, really bringing it up to modern day requirements for clients. We’ve also now introduced a live-streaming ability from one of our conference rooms, so you could hold a conference, an AGM or something like that where it can be broadcast live from there and then.

What else can the Executive Boxes be used for?

We have within the stands 17 main meeting spaces and also 41 executive boxes ranging in sizes. Within in the South Stand’s 15 boxes, there’s two double boxes that can open up to hold a maximum capacity of 20. Although lower at a social distance capacity, there is flexibility if you have a small meeting to hold and want some extra space, the double boxes are good for that.

Tell us about the USPs of the venue itself.

We’re lucky to have our renowned Delia’s Canary Catering team on site, where everything is sourced locally if possible and we can adapt and change things as need be for our clients, so we’ve got a real unique selling point.

We can host different companies’ events in different stands, knowing if they want to, they can be the only one in anyone given stand. The great thing is we have lots of different entrances and exits throughout the stadium, lots of washrooms, so wherever you are within the stadium there’ll be a selection of facilities guests can use whilst they are here. It’s really unique in that way that we have got that to help people feel safe and secure when they’re here.

To celebrate Import Export Support’s sixth anniversary, I’ve been looking back at the events which have had a big effect on our line of work – it’s been a tumultuous six years! 

2014    July: Oil prices crash.  What goes up can come down. At the beginning of the month oil costs over $100 a barrel but after OPEC stops supporting the price, it drops to $50 or less and there is a glut of cheap oil. Prices remain well below 2014 levels. August: Ebola declared an international health emergency  Trade and economic activity across West Africa is affected by the “largest, most severe and most complex Ebola epidemic” in history, according to the World Health Organization. 28,000 people are infected and 11,000 people die. 1st September: Launch of Import Export Support I take a deep breath and launch IES, with the objective of offering professional expertise to importers and exporters in East Anglia. 2015    August: China devalues the Renminbi Beijing sends shock waves through global financial markets when it devalues the Renminbi or yuan against the dollar and investors take it as a sign that the Chinese economy is in trouble. The Shanghai stock market plunges, China reports lower than expected growth of ‘only’ 6.9 percent and economic growth around the world slows. In the UK, importers worry that trade with China may never return and start to review their sourcing strategies October: TPP finally gets done. After seven years of negotiations, the US, Canada, Australia and nine other countries finally agree the Trans-Pacific Partnership, the largest regional trade deal in history. However, in 2017 new US President Donald Trump takes the US out of the agreement. Undeterred, the eleven other countries negotiate their own deal which incorporates most of the old TPP but excludes the US. 2016    May: The EU launch the Union Customs Code In a major change for UK businesses who trade in the EU, the UCC is the result of years of planning to streamline and simplify trade across the single market. By bringing most of the EU’s customs legislation into one package and clarifying rules of application, it is designed to make trade between EU based businesses simpler, quicker and less of a burden. June: The EU referendum Treat poll results with a grain of salt. That’s the lesson of Britain’s referendum on leaving the EU. Despite the predicted victory for Remain, Britons vote 52 to 48 percent for Leave. The vote highlights Britain’s fundamental divisions, ends the career of David Cameron and throws our political system into turmoil. Theresa May emerges from the resulting Conservative Party scrum to become the new prime minister. In East Anglia, importers and exporters look on with either leaver’s optimism or remainer’s pessimism at an unexpected future outside the EU. 2017    March: Britain triggers Article 50 Prime Minister May signs  Article 50 of the Lisbon Treaty. The move “from which there can be no turning back” gives Britain two years to negotiate the terms of its departure.  June: Theresa May tries to shore up a weak negotiating position by calling a snap election. Her decision backfires, the Conservatives lose 13 seats and May now has to manage a hung parliament.  December: Britain and the EU reach agreement to a payment of up to £60b to settle Britain’s debt to the EU. The two sides now focus on negotiating their future relationship. For importers and exporters the possibility of a hard Brexit is increasing. The clock is ticking. October: Global growth picks up Ten years after the Great Recession the IMF reports global economic growth is hitting record highs. “The outlook is strengthening… The Eurozone growth was at a ten-year high… The U.S. economy grew 3.3 percent in the third quarter… China beat its target of 6.5 percent growth.” 2018    January: Trump starts a trade war.  “I want tariffs,” Donald Trump tells his advisers and he gets his wish. In January the US administration imposes import tariffs on washing machines and solar panels, in March on steel and aluminium, and in July on $250 billion worth of Chinese imports. However, despite the President tweeting that “Trade wars are good, and easy to win,” US tariffs hurt more than help Americans. Trump has second thoughts about just how easy trade wars are and in July, the US strikes a deal with the EU to stop any further tariffs and start trade talks. In November, a trade truce is agreed with China. 2019    March: Brexit upends British politics.  As the March deadline for leaving the EU looms, Prime Minister Theresa May can’t persuade the House of Commons to approve the deal she has struck with the EU. The sticking point is the so-called backstop, designed to avoid a customs barrier in the Irish Sea. May delays Brexit until October 31, and after MPs vote down her deal for the third time, she resigns.  July: The Conservative Party elect Boris Johnson to be prime minister. He strikes a new deal with the EU that includes a customs barrier between Northern Ireland and the rest of the UK. Saddled with May’s hung parliament he employs controversial tactics to push the deal through, without success. Johnson, forced to extend the withdrawal deadline to January 2020, calls a snap election. British voters reward him, the Conservatives win their biggest majority in three decades, and, finally on December 20, MPs approve a deal to exit the EU. May: The US – China trade war reignites Further negotiations between the US and China are interspersed with tit-for-tat tariffs until in October a tentative agreement is reached. Both sides claim victory, however major disagreements between the two economic superpowers remain unresolved. 2020    31 January, a red letter day for business in Britain The European Council lowers the Union Jack, signalling that Britain is no longer a member state. Britain’s importers and exporters, having had a three year roller-coaster ride through many trade scenarios, can now look forward with more certainty, and there are signs that confidence is rising in Britain’s business community. Ominously, 31 January is also the day when the BBC reports “Two people have tested positive for coronavirus in the UK”. As we now know, Britain’s first COVID19 cases forewarn us of a situation where, for importers and exporters, the events of the previous six years pale into insignificance.

Please click onto the document to read this week’s market summary. 

In this weeks podcast, James and Mark reflect on the choice many business owners and employees are now facing as to whether to return to the office and the knock on impact this will have on the surrounding economies. Building on comments from Dame Carolyn Fairbairn of the CBI, and referencing Richard Jackson MBE of The Winning Edge, the Rolling Stones and The Wurzels, they come up with 3 top tips on how to make the right choice for you and your business.   The mentioned article from Dame Carolyn Fairbairn can be found here.   You can now subscribe to Impromptu Business Chat on Apple Podcasts here, or listen to this weeks episode here.

Big C is calling for all keen cyclists to sign up for the rescheduled Norwich 100 bike ride, which has a new date of 20th September 2020. The event, which has been approved by the Norwich Safety Advisory Group, will comprise a beautiful autumn 100-mile cycle ride across Norfolk. Starting from The Forum in Norwich, it will take in the edge of the Broads, Horsey Mill, the coast (and even some hills!) all the way to Cley and back past Blickling Hall, before riders can enjoy some well-earned food, drink and receive their medal, at the foot of Norwich Cathedral. There is also a 30-mile and 60-mile options which both return through Coltishall to the finish. Carole Slaughter, Head of Fundraising at Big C, said, “Big C is delighted to be the beneficiary charity for this year’s Norwich 100. It is our first outdoor fundraising event since the outbreak of coronavirus and it will be raising all important funds for the charity, especially given that we have missed out on so many opportunities this summer where vital funds would have been raised to help those in our community affected by cancer. “Many people have rekindled or found a new love for cycling during lockdown and we’d urge all keen cyclists old and new to come and enjoy a wonderful bike ride whilst raising money for a very good cause!” COVID-19 Norwich Safety Advisory Group and British Cycling have approved the event and social distancing and other measures will be in place – details can be seen here and all riders will be expected to follow the Behaviour Code shown here To sign up for the Norwich 100 Bike Ride and raise funds for Big C, please visit fundraise.big-c.co.uk/

TOOLS WANTED

Due to changes imposed by social distancing requirements Saint Edmunds Society are urgently seeking tools to supplement present levels.

If you or anyone has any knowledge of hand tools, ie saws, chisels etc that they would be prepared to donate we would be extremely grateful.

We are also seeking old motor bikes and petrol lawn mowers, working or not for mechanic students Please call 01603 623035 and we will arrange collection.

East Anglia’s Children’s Hospices (EACH) is delighted to announce Phil Gormley has joined as its new Chief Executive.

Phil started his tenure at EACH on Monday 3 August, joining from Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) where he was responsible for inspecting and reporting on the efficiency and effectiveness of police forces and fire services in the north of England. During the COVID-19 pandemic Phil has also provided advice and support to the Norfolk Resilience Forum.

He has worked at board level for the last 17 years and is best known to people in East Anglia for being Norfolk Constabulary’s Chief Constable between 2010 and 2013. During this time he helped develop one of the most advanced programmes of collaboration with Suffolk Constabulary.

Phil started his career at Thames Valley Police in 1985, moving to the Metropolitan Police Service in 2003, where he notably designed and implemented the blueprint for counter-terrorism policing, and West Midlands Police in 2007, where he was Deputy Chief Constable.

Shortly before the end of his time at Norfolk Constabulary Phil was awarded the Queen’s Police Medal. He then became the first Deputy Director General of the National Crime Agency and in 2014 led Operation Notarise, the largest ever UK law enforcement operation targeting online abuse of children, resulting in over 700 arrests. After this, he was appointed as Chief Constable of Police Scotland in 2015 before moving to HMICFRS in October 2018.

John Pickering, EACH Chair of Trustees, said: “Now more than ever, we need strong, strategic leadership to take the organisation forward. We undertook a rigorous selection process to ensure we appointed the right person and I’m delighted Phil has joined us.

“Phil offers huge character, high energy and strong leadership. He has extensive strategic experience and has operated at board level in a range of challenging and complex environments. He’s well-known and highly regarded throughout Norfolk, having left an excellent legacy in the county’s police force, and we believe has all the attributes to have a fantastic impact on our work.

“I would also like to take this opportunity to thank Tracy Rennie, who has done a superb job as Acting Chief Executive in exceptional circumstances, as we respond to the challenges that have arisen as a result of COVID-19. Tracy will return to her much-loved role as Deputy Chief Executive and Director of Care.”

Phil replaces Graham Butland, who retired on 31 October last year after 16-and-a-half years at the helm. His first task is to get to know the organisation, along with its staff, volunteers, supporters and key partners, whilst working hard to meet the significant challenges ahead, driving and developing EACH through the pandemic and beyond.

As part of getting to know the organisation, Phil spent Wednesday (19 August) shadowing a care shift at The Nook, EACH’s hospice in Norfolk, having already visited its hospice in Milton, Cambridgeshire, and The Treehouse, in Suffolk. He said: “I’m delighted to have been appointed as CEO for EACH. It’s an organisation I’ve admired for many years and I feel privileged to be joining such a brilliant team of people, and to be given the opportunity to help make a contribution to their vital work.

“Being part of a care shift at The Nook was a very interesting and memorable day for me, and it really reemphasised how important our work is. The kindness and humanity I witnessed during my day there was so impressive and very moving.

“I’ve visited various other sites to meet colleagues and I’ve never had such a warm welcome. It’s clear to me that it’s the people, including our volunteers and supporters, who make EACH so special. There is a clear sense of a shared mission, with every role playing a vital part in the system to deliver outstanding care.”

Mortgage Advice Bureau (MAB) Norfolk is relocating part of its operation currently in Palace Street, Norwich to the iconic Samson and Hercules House in Tombland.

A planning application has been submitted to Norwich City Council on behalf of MAB Norfolk, to make some minor alterations turning the building into an office.

The firm has taken over ownership of the entire building, including the vacant ground and lower ground floors as well as the freehold of 19 flats which also form part of the property.

The main head office of MAB Norfolk is in Great Yarmouth and will still be fully operational, with the additional premises in the iconic Samson and Hercules House allowing room for further business expansion.

In total, MAB Norfolk employs almost 30 people locally and they are now on the hunt for several new mortgage and protection advisers to join the growing team.

Stephen Alger, Business Principal of Mortgage Advice Bureau Norfolk, said: “The building is in a great location, it’s a beautiful property which is very well known locally so we won’t have to tell people how to find us. We weighed up moving out of Norwich to a cheaper unit on the outskirts of the city, but we decided the right place for us was in the centre of Norwich, in an iconic building that will be the hub of our business in the city.

“Our business has mainly grown thanks to our wonderful and loyal customers and introducers. We work with a number of brilliant local and national estate agents, accountants and solicitors to help their customers find the most suitable mortgage deals while also making things as easy and hassle free as possible.

“The last few months have seen a massive change for everyone and completely transformed the way we work worth our customers. Previously we’ve seen most people in our offices, but we’ve adapted to providing advice over the phone or via zoom. In some cases, this has benefitted customers allowing our team to fit their mortgage advice more flexibly around their daily lives. However, despite the current pandemic, we still see having a central office as a very important part of our future. We realise that COVID-19 has changed some processes, but our aim is to give customers the option to come and see us, when it is safe to do so, in a post lockdown environment.” 

Despite the lockdown and challenges brought about by the global pandemic, MAB Norfolk have still recruited four new mortgage and protection advisers with a further two set to join in September.   

In 12 years, the team has grown from two to almost 30 and MAB Norfolk is now on the hunt for more enthusiastic and motivated people, as Stephen explains: “We pride ourselves on looking after our customers for life and having their best interests at heart both now and in the future. That’s exactly why we’ve been able to grow our team despite the lockdown and still continue recruiting because we have such a loyal customer base who know and trust us.

“So, if you’re determined, willing to learn and looking to build a successful career, we’d like to hear from you. You don’t necessarily need any industry experience as we have an award-winning training academy and have also invested in apprenticeship schemes to help grow a new generation of financial services professionals. A couple of the entry level roles up for grabs include a mortgage adviser apprentice, a digital marketing apprentice and two customer care apprentices.”

If you are interested in a career with Mortgage Advice Bureau Norfolk please get in touch with Stephen Alger, Business Principal – stephen.alger@mab.org.uk