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Member News

New book reaches number one spot within a week!

My latest book, ‘NORWICH IN THE 1960s’, has reached the number one position in the Jarrold Local Best Seller charts just a week after its release. The book is a sequel to NORWICH IN THE 1950s which topped the charts for twenty weeks last year.

The book takes a look at the decade in which the ‘baby boomers’ came into their own. As the fifties faded away and sixties style arrived, this was the decade that altered the city.

I’ll be signing copies of the book in Jarrolds book department from 11.30 am on Saturday November 9th. Already booked as guest speaker at November’s Literary Lunch I’m thrilled with the reaction so far.

Studying Archaeology: An Introductory Course

The School of Art History and World Art Studies have launched a new introductory course aimed at adults who are interested in archaeology, and who would like an introduction to the key skills, techniques and concepts needed to learn more about how archaeology is practiced around the world.

Beginning in January 2014, Studying Archaeology will consist of 10 evening classes, taught in the Sainsbury Centre for Visual Arts by members of faculty from the School. This course will introduce students to some of the important themes in archaeology using case studies from around the world. It will also develop presentation and writing skills whilst introducing students to methods of analysis, research and interpretation used by archaeologists.

Further information about the course can be found from here: www.uea.ac.uk/art-history/introductory-courses/studying-archaeology.

The deadline for applications is Monday 25 November 2013. The cost is £150.

For further information, please contact the UEA Admissions Office on 01603 593711, or email art.ug.admiss@uea.ac.uk.

Service Update Greater Anglia

On Monday 28 October Greater Anglia services are currently suspended onmost Greater Anglia routes until further notice – Customers are advised not to travel for the rest of the day.

We have been working closely with Network Rail overnight and throughout this morning to assess the damage caused across the network. Due to the damage to overhead wires and fallen trees/branches on a number of lines and locations there are currently no services onmany Greater Anglia routes, except as below.

A half hourly service is running between Chingford and London Liverpool Street (xx25 & xx55 from Chingford, xx03 & xx33 from Liverpool Street)

A 20 minute interval service is running between London Liverpool Street and Shenfield (xx00, xx20 & xx40 from Liverpool Street, and xx15, xx35 & xx55 from Shenfield)

A limited train service is also now running on Rural routes between Norwich and Great Yarmouth/Lowestoft and Sheringham (operated by diesel trains).

Engineers are making their way to the damaged part of the railway where it is safe to do and we are continuing to assess the damage right across the network. In some areas, wind speeds remain too high for us to safely start making repairs to the overhead wires.

Where engineers can repair damage, we will look to open lines later today but customers are advised not to travel for the rest of the day.

We will update our website (greateranglia.co.uk) and our Twitter feed (@greateranglia) throughout the day with the latest advice and information. Customers are strongly advised to check the latest travel information prior to setting out.

We are aware of an issue with our App/Live Departure boards which are incorrectly showing some services as running this morning – we are working to correct this issue as soon as possible.

Customers with Greater Anglia tickets dated for travel on Monday 28 October can travel on Tuesday 29 October.

Other operators across South East England are affected and details of their services are available on the National Rail website

EACH Pub Quiz

Calling all teams of budding Eggheads in the Norfolk Business Community.

We still have places available for our Quiz Night on Thursday 14th November at the Lamb Inn Norwich. It is £50 to enter a team of 4 which includes a generous hot and cold buffet.

Please come along and support your local children’s hospice and have a great night out competing against other businesses in the area for the title of EACH Pub Quiz Champions 2013.

For more information or to enter a team please contact Rose Peasgood on 01953 666770 or rose.peasgood@each.org.uk

We hope to see you there.

Warning over ‘Flash for Cash’ car accident scam

It has been recently reported that there is a new staged scam on the roads known as ‘flash for cash’. This involves a driver on a main road flashing their lights inviting a driver waiting on a side road to pull out, at which point they speed up, causing the victim to drive into the side of the car. They then claim that the victim pulled out without checking first.

This is similar to the ‘crash for cash’ scam where criminal gangs fake or deliberately cause accidents to make fraudulent insurance claims, usually claiming for injuries, vehicle damage, replacement vehicle hire, loss of earnings and other costs. The Insurance Fraud Bureau (IFB) estimates that the cost of this scam for all drivers will add around £50 to the average premium per year.

Waveney Insurance Brokers has put together some useful tips to help motorists combat this growing problem:

  • Never assume that flashing headlights is a signal inviting you to proceed. Use your own judgement and proceed carefully
  • Carry a pen and paper for taking notes
  • Always keep a disposable camera or mobile phone handy for taking photos
  • Concentrate on your driving – do not use a mobile phone or be otherwise distracted, you will be an easier target and it could work against you when trying to prove liability

If you suspect you may be a victim of a ‘flash for cash’ scam:

  • Stay calm, think clearly and, as with any accident, don’t admit liability.
  • Call the police, but be careful – you’re potentially dealing with criminals.
  • If there’s the slightest indication of injury, call an ambulance as well – note how the car’s occupants respond to the emergency services’ involvement.
  • Count the number of occupants in the car – the number can grow in the days following the accident.
  • Get the names, addresses and dates of birth of all the occupants and make a note of where they were sitting in the car.
  • Look for independent witnesses – avoid anyone who’s too enthusiastic, though, they might be in on the scam. Get their names and addresses.
  • Look for CCTV cameras in the vicinity and tell your insurer as soon as possible so there’s a good chance of recovering footage.
  • Share your concerns with your insurers – they’re as keen as you are to take action against ‘flash for cash’ criminals.
  • Call the confidential Insurance Fraud Bureau (IFB) Cheatline on 0800 328 2550 with any information you feel may be relevant.

Motor insurance should provide motor drivers and owners with peace of mind that their assets and assets of other drivers on the road are covered in the event of an accident.

Unfortunately, criminals have schemed new and dangerous ways to derive money from what they think is a victimless crime. However, these staged accidents can be very dangerous not only to the drivers but the general public as well.

For any further advice regarding any insurance related matter please contact us via our website www.waveney-insurance.co.uk or on 01603 728600

Waveney Insurance Brokers is a trading name of Waveney Insurance Brokers (Commercial) Ltd. Waveney Insurance Brokers (Commercial) Limited is registered in England No. 02511992. Registered Office: Towergate House, Eclipse Park, Sittingbourne Road, Maidstone, ME14 3EN

Waveney Insurance Brokers (Commercial) Limited is authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is 313253. You can check this on the Financial Services Register by visiting the FCA’s website https://www.fsa.gov.uk/register/home.do or by contacting the FCA on 0800 111 6768.

Norfolk Accountancy Student Wins Prestigious Award

Accountant trainee Matthew King has won the Pure Resourcing Solutions (Pure) sponsored Kaplan Financial Student of the Sitting Award for the Norwich area.

The annual award, which is run by the financial and accountancy training company Kaplan Financial, has been sponsored by professional recruitment specialists Pure for five years and is given to trainee accountants from the East of England who have shown outstanding qualities in the financial field during the previous year.

Matthew King has worked in the Wisbech office of accountancy firm Bulley Davey for two years and is currently in the middle of completing his Association of Chartered Certified Accountants (ACCA) qualification.

Matthew, who was selected from 300 Kaplan Financial students to receive the accolade said; “I was surprised and really happy to receive the award. The tutors have been great at Kaplan Financial because they help us to understand the subjects in a fun and interesting way. Thanks to Pure for sponsoring the prize!”

In recognition of the award, Matthew was presented with an iPod Nano courtesy of Pure. Joseph O’Sullivan, Recruitment Manager of the Norwich Branch of Pure, commented: “We are really pleased to support the new and upcoming accountancy talent in the region and the awards are an excellent way of rewarding the hard work necessary to achieve professional qualifications.”

Caron Betts, operations manager for the Norwich and Ipswich offices of Kaplan Financial, explained; “Matt has been a great student, studying with us for the past two years. He always makes a positive contribution to classroom discussion and activities. He worked incredibly hard and has achieved first time passes throughout. A well deserved winner of this prize.”

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For more media information contact Anna Hill, Marketing Manager on 01223 209888 or email anna.hill@prs.uk.com

NOTES FOR EDITORS:

Pictures: Student Sitting 011: Left to right: Caron Betts (Kaplan Financial) Matthew King (winning student) Joseph O’Sullivan (Pure Resourcing Solutions)

About Pure Resourcing Solutions

Pure Resourcing Solutions (Pure) was established in Cambridge in September 2002. Since then the company has flourished and now employs over 50 staff across four regional offices in Cambridge, Ipswich, Norwich and Chelmsford.

Pure has developed from being specialist accountancy recruitment business to providing temporary and permanent recruitment services for accountancy, executive, financial services, human resources, marketing and professional office support.

The company provides end-to-end recruitment and retention solutions that include additional services such as assessment centres, proficiency testing, psychometric testing, training, salary benchmarking and coaching. We also run a series of business seminars and workshops for clients throughout the year, as well as an annual diary of charity events raising funds for a number of chosen charities including EACH and J’s Hospice.

Pure’s clients range from FTSE 100 companies, venture capital-backed businesses, private businesses, professional firms and the public sector; we have built a reputation as the recruitment consultants of choice in all chosen markets. www.prs.uk.com

Flybe unveil Summer 2014 routes from Norwich

Flybe franchise, Loganair announce its schedule of flights from Norwich to Manchester and Guernsey-

Flybe franchise carrier, Loganair has announced its flights for summer 2014, which will see services from Norwich to Guernsey and Manchester.

The popular route to Guernsey will operate again between May and September, with the flights departing on Sunday afternoon. The services to Manchester will operate three times daily, offering passengers the opportunity of a wide range of connections. These flights can now be booked for travel up to 09 September, with flights after that date being made available in early December.

The route to Manchester is growing in popularity with the ease of connecting via Flybe’s Manchester hub to destinations including Belfast City, Glasgow, the Isle of Man, Southampton and Exeter. 30% of passengers on the route are benefitting from the seamless connections, as passengers and baggage are through checked from Norwich to their final destination.

Phil Preston, Loganair’s chief operating officer said: “We are very happy to be launching our summer 2014 schedule from Norwich, and are especially pleased that passengers are benefitting from the hub concept at Manchester making easy connections onto the Flybe network, as well as with our other interline partners, including Virgin and Emirates.

“Our three services every week day to Manchester opens up an array of connecting opportunities for residents in the Norwich area.” Hamsin Hadziabdic, Norwich Airport’s business development manager, commented: “Loganair’s Manchester services provided valuable UK connectivity to the region’s business community, and enables those wishing to visit friends and relatives to do so more easily.

“The ability to connect into the Emirates and Virgin network is also a huge benefit. Guernsey remains a popular destination from Norwich, and we are pleased to see it on sale for next summer, alongside Flybe’s routes to Jersey and Newquay”. Flights are available online at flybe.com or via the call centre 0871 700 2000.

Ends

Issued on behalf of Loganair by The BIG Partnership. For more information contact Roisin McGrath on 0141 333 9585:Roisin.McGrath@bigpartnership.co.uk – 07768120285

Notes to Editors: Loganair is the only major UK airline owned and headquartered in Scotland. The airline was founded in 1962 and employs approximately 440 staff to undertake over 500 air services each week using a fleet of 26 aircraft. It carries over half a million passengers and connects Shetland, Orkney and the Western Isles to key destinations in Scotland, as well as providing other regional air links from its operational bases at Glasgow, Edinburgh, Aberdeen, Inverness, Kirkwall, and Norwich. Loganair is a franchise partner of Flybe, a codeshare partner of British Airways, and has arrangements with other airlines to provide interline connections. The company is privately owned and consistently profitable.

Let’s work together to connect your business!

Airport encourages local businesses to become better connected!

Norwich International Airport is inviting all businesses in the region to help deliver greater choice of direct business flights to key domestic and European business centres from its local airport.

The aim? – Improved connectivity from their local airport, helping their business to grow more efficiently. To achieve this, business input into new route development is vital and the airport is asking businesses to engage with the airport so we can deliver the air links which local businesses and their business partners need.

To realise this the airport needs local businesses to help them inform airlines of where they need to fly to from Norwich, their local airport and to this end would be grateful if as many business people as possible could spend no more than 60 seconds of their time completing a very basic multiple choice on-line survey https://www.surveymonkey.com/s/K8RSF7T

As a thank you for completing the survey, contact details will be entered into a prize draw for a valuable prize – 50 business lounge tickets for your company to use when travelling from Norwich International Airport. The survey will run until 22nd November 2013 and the winner will be notified on 29th November 2013 and the prize will be valid for 12 months from this date.

Hamsin Hadziabdic, recently appointed Business Development Manager at Norwich International Airport commented: “Whilst we are working hard on route development we need to understand where the current and future business travel demand is. Therefore, it is crucial that the businesses in the region share their air travel requirements with us so that we can work with our airline partners and deliver the right choice of routes. Improved connectivity is the key for our region’s business growth as it improves the region’s attractiveness for inward investment, encourages development of direct business links with overseas partners and enables economic growth”.

Fly from Norwich to the best connected hub in Europe, Amsterdam Airport Schiphol

NORWICH, Tuesday 14th October 2013 – Amsterdam Airport Schiphol best connected hub in Europe Anna Aero an Airline Network news and analysis website has confirmed that Amsterdam Airport Schiphol is the best connected airport within the EU with routes to 26 out of 27 EU capitals – more than any other airport. Moreover, Schiphol was voted Best Airport in Europe for the 23rd consecutive time by British business travellers at the Business Traveller Awards held in London at the Royal Kensington Garden Hotel.

This is great news for the region as KLM, the Netherlands’ flag carrier, currently operates a four times daily service from Norwich International Airport to its hub Amsterdam Airport Schiphol.

KLM services to Schiphol enhance the region’s European and worldwide connectivity and provide passengers with more flexibility. Via their award winning hub airport Schiphol in Amsterdam, KLM offers the community of East Anglia over 100 worldwide destinations on its intercontinental network and over 650 destinations across its Skyteam partners’ network.

Andrew Bell, CEO of Norwich International commented: “The connections available from Norwich International streamline the region’s worldwide connectivity via Amsterdam Airport Schiphol and provide passengers with a more flexible service. For businesses, the increased frequency allows for swifter connections to the long-haul network and in addition, it gives far greater flexibility to travellers doing business in Amsterdam and Europe who need to return to Norwich on the same day. The ease of use of the Norwich Amsterdam service, with a one hour check-in and 45 minute flight ensures passengers from this region can be in Schiphol waiting for their onward connection in less time than it will take them to drive to our next closest UK airport!”

Warner Rootliep, General Manager Air France KLM UK & Ireland added: “KLM is delighted to see Schiphol being acclaimed once again this year as Best Airport in Europe. The cooperation with Amsterdam Airport Schiphol is of the utmost importance since it is at the heart of the overall experience we offer to our UK customers. This award is a tribute to all the efforts and investments that have been done over the years. We feel lucky that our hub is such a successful airport and look forward to welcoming even more KLM passengers there over the coming years.”

Ends

Will power outages threaten your data?

The UK National Grid has advised that the risk of power blackouts in the winter of 2013/14 is at its highest for several years with margins of availability half what they were a year ago. This is bad news for consumers, but far worse news for organisations that rely on their electronic data. If the power goes off, so does the data – unless the data is already housed in a data centre with sufficient backup power to ‘ride the storm’. According to National Grid Director, Chris Train, ‘Things will be tighter than they have been historically’. The margin of availability, in other words the amount of spare power to cope with higher demand on cold days for example, is apparently only 5 percent – half that of a year ago – as we enter the winter months.

Data Centre Outages

Whilst clearly the shortage of power is a major concern for everyone, particularly the old and frail, the shortage of power could have a catastrophic impact on businesses. Most organisations, whether businesses, charities, public sector or private, rely heavily on electronic data today and many operate their own computer rooms or data centres. The problem is that many of these privately run data centres do not have generator backup facilities. What this means is that in the event of a power outage, the uninterruptable power supply, (UPS), might allow them time to shut down the servers, but they won’t be able to power them up again until the mains power is restored. When the power goes off it is generally relatively large areas that suffer meaning that there could be multiple data centre outages which would have a massive impact on businesses and would, potentially, be enough to affect UK Plc.

Choose your colocation provider with care!

Of course, there are a number of ways in which organisations can mitigate against these damaging outages. One way would be to install a backup deisel generator. This isn’t without problems though – firstly there is the cost of purchase, (these machines are not cheap), then there is the problem of space, (where to put it), there may well be planning consents to be sought, and then there is the fuel that will need to be stored. None of these issues are insurmountable, but for some organisations the problems are not ones that they wish to take on. Another alternative is to move your data to a colocation data centre provider. Most colocation providers will have some sort of backup generator and some fuel onsite but, choose your colocation provider with care. If the data centre facility is in an area of high risk, (such as London and The Docklands), then the probability of an outage is higher. Whilst they may have on-site generators, how much fuel do they have? Are the generators tested regularly? Will they start in an emergency? There are numerous cases of generators not starting or running out of fuel – do you want to be a victim or such an incident?

Electricity of the future

It is interesting that the day after the UK National Grid reports such worrying news that the National Ignition Facility, (NIF), in California announced that it has passed an important milestone in the bid to produce nuclear fusion. Nuclear fusion is very different from Nuclear fission that is used to generate electricity in nuclear power plants today. Nuclear fission requires atoms to be split and uses highly radioactive materials. Nuclear fusion requires that the atoms are squashed together causing intense heat and energy. The point of nuclear fusion is that it should be sustainable – in other words it should produce more energy than is required to make it happen. This is the milestone that the NIF has passed. Late in September in an experiment, the NIF produced nuclear fusion that generated more energy than was required to produce the fusion. This is a major step forwards in the world of nuclear fusion and could, if it can be scaled to be commercially viable, mean that the world would no longer have to rely on fossil fuels for electricity generation and could effectively produce cheap, self-sustainable electricity.

There are other organisations striving to produce nuclear fusion too. Notably the International Thermonuclear Experimental Reactor or ITER programme in Europe. This facility is still under construction and uses a different method of producing nuclear fusion, (‘magnetic confinement’ rather than high power lasers), but none-the-less aims to produce fusion that is self sustaining and commercially viable. Unfortunately, in both cases the probability of the production of nuclear fusion to provide electricity is many years away and, for the UK, the problem is now.

What should I do?

There are, of course, several options open to organisations that might be concerned about the risk of power outages. The 2013/14 winter is an immediate risk, but in the longer term the world continues to generate and store data at an exponential rate and this requires more and more electricity. According to the Chief Executive of Energy UK, the ‘National Grid has demonstrated that the UK’s demand for energy is getting closer to the amount we can produce or buy in’. That should be a concern for every business or organisation that relies on the availability of their electronic data. It should also be a concern to anyone who uses the Internet, (Hmm, you must be using it to read this), because the Internet is served from data centres and, not all of them are particularly well placed to cope with power outages.

Option 1 is, of course, do nothing. Hope that we don’t suffer power outages and, in the event that we do, muddle through. This may be attractive to some businesses but it may be just too high a risk for others. Option 2, buy and install your own on-site backup power generator. This is perfectly viable as an option but will involve significant capital cost that may never be required and, for winter 2013/14 time is fast running out to get it installed before the cold weather sets in and we all start using more power. Option 3, move the data to a colocation data centre. This is probably the least disruptive option, (particularly if you use the skills of an organisation like Migration Solutions who is a specialist in this process), and the cheapest option other than to do nothing.

Care must be taken when choosing your colocation data centre provider though. Is the data centre in an area likely to suffer power outages? Who runs it? Do the people you are contracting with run it, or is it outsourced to someone else? Are they going to charge you for power that you don’t use? (Yes, many do!) Do they have generators? Are the generators tested and, if so, how often? How much fuel do they hold on site? Is it kept topped up? There are a number of other questions to be asked, but these would probably be a good start! Of course, you could save yourself a whole heap of problems and just come and talk to us at MigSolv. We have a cutting edge data centre that isn’t in an area likely to suffer power outages, we have generators on site that are tested both on and off load on a very regular basis and we have sufficient fuel to run the data centre at full load for over 8 days! Why not contact us now and find out what we can do to give you the comfort that your data will be available even if the power outages do happen. Oh, and just for your peace of mind, we run the data centre with our own full time experienced data centre staff … and that includes the maintenance!

Norfolk Insurance Broker Celebrates Double-Whammy

The Chartered Insurance Institute (CII) has awarded the prestigious ‘Chartered Insurance Brokers’ title to all five of the General Insurance operations of Alan Boswell Group, the region’s leading independent commercial insurance broker. This prestigious award comes as the Group also celebrates passing £50 million in Gross Written Premiums* for the first time.

The Chartered award is an exclusive title only awarded to firms which meet rigorous criteria relating to professionalism and capability. All Chartered Insurance Brokers commit to the CII’s Code of Ethics, reinforcing the highest standards of professional practice across their businesses. All of Alan Boswell Group’s General Insurance operations**, located across the Eastern region in Norwich, Ely, Attleborough, Bury St Edmunds and Peterborough, have been awarded the Chartered Insurance Brokers status.

Chris Gibbs, managing director of Alan Boswell Insurance Brokers, the Group’s largest insurance operation, is thrilled with the news. He said: “Both of these achievements are real landmark moments for our Group and represent the power of professionalism and excellent customer service.

“This recognition from the Chartered Insurance Institute coupled with our increase in GWP shows that our commitment to ethical good practice and first rate customer service from our highly qualified staff is a formula that’s working.

“We have our staff, currently over 180 working in our General Insurance operations, to thank for this. We will continue to invest in them and support professionalism and excellence across our Group.”

Only 150 firms across the UK have achieved Chartered status. It is a highly exclusive award reserved for the leading firms of the broking industry.

To find out more or contact one of the team visit www.alanboswellgroup.com

Business Class arrives in Norfolk

Business Class is a nationwide scheme that sets up long-term partnerships between businesses and schools to give young people the skills, knowledge and motivation to build rewarding working lives. Over 230 successful partnerships have been established across the UK, with leading businesses such as HSBC, Boots, BP and Anglian Water.

Supported by local Education Managers, businesses contribute employee volunteers to deliver inspiring activities such as technology challenges, maths and English mentoring, and training in effective recruitment skills. Business expertise provides support to develop school leadership capacity, for example in performance management, business planning and marketing.

Proven track record

The programme has been running for five years, giving particular assistance to young people from deprived communities. It is managed by Business in the Community, which is one of the Prince’s Charities. Independent evaluation has shown a 40% improvement in employability skills and 38% rise in academic achievement in young people.

Companies involved in Business Class have found that it delivers value in the following ways:

• It provides exciting opportunities for staff development across all levels of a company, to improve employee skills, confidence and motivation • It provides a long term opportunity to influence the development of your future potential workforce and your reputation as an employer of choice • It enables national recognition of your work amongst a cohort of other high profile businesses • It delivers high quality corporate responsibility activities, supported by a local Education Manager and national resource materials and advice.

Business in the Community is setting up clusters of schools and businesses in Kings Lynn and the Norwich/Watton/Thetford/Dereham area. Eleven local secondary schools are participating and we are looking for businesses which would like to become Business Class partners.

If you would like know more about the scheme

Please visit https://www.bitc.org.uk/programmes/business-class or contact our local Education Managers.

Kings Lynn: Catherine Lang, 07793 441385, Catherine.Lang@bitc.org.uk

Norwich/Watton/Thetford/Dereham area: Rachel Watson, tel 07718 341807, Rachel.Watson@bitc.org.uk