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Best Managed IT Services Firm 2024 – East Anglia

We are pleased to announce Uptech has been honoured with a prestigious award from SME for Best Managed IT Services Firm 2024- East Anglia!  We sat down for an insightful interview with SME to explore Uptech’s journey;  the challenges we’ve overcome, the milestones we’ve reached, and the driving force behind our continued innovation.  Established in 1994, Uptech is a premier Managed Service Provider that holds a commitment to delivering comprehensive IT solutions designed to empower businesses to achieve their strategic goals. The leading IT support provider in King’s Lynn and West Norfolk, Uptech has been named in the UK Enterprise Awards 2024. Below, we catch up with Business Development Manager James Fowler. Read more here

Do you have what it takes to be Big C’s next Chief Executive?

This is a rare opportunity to become the leader of a well-respected and much-loved local charity. The role requires a strong leader of people, someone with a wide corporate and commercial skill set, able to develop and implement robust strategic plans whilst also remaining in touch with the needs of local people affected by cancer. If you feel up to the challenge, able to deliver on our vision and values and are confident in your ability to strengthen Big C with sound organisational and business principles, then the team would love to hear from you. Find out more and apply: https://www.big-c.co.uk/about-us/vacancies/ Deadline: Sunday 1 September

Legal requirements for document retention in the UK – do you know how long you need to keep your documents?

In any business, document retention can be a challenge. Knowing which documents to keep and for how long can be particularly difficult as there are various time frames for different types of record. As there are legal requirements for document retention in the UK, overcoming these challenges and staying on top of the amount of data and number of documents being produced is a must. A document retention policy can help you to do this. But what should it include? Read more here

Join the QEH Youth Council

Are you aged 16 to 25 and want to have your say on what happens at the Queen Elizabeth Hospital in King’s Lynn? The hospital is setting up a Youth Council which will ensure the voice of young people is heard by decision-makers at the hospital and members can also update their friends and communities about what is happening there. The group will set their own priorities, work closely with departments in the hospital, and be a crucial new way of boosting the links between the QEH and the local community. Anyone interested in finding out more and signing up for regular updates can log onto www.teamqehyouth.co.uk During the early autumn, the first fifteen youth council members will be selected. They will then meet every six weeks and decide on the first areas to focus on. Youth council members will not get paid as this is a voluntary independent role, but they will be reimbursed for their travel and other expenses relating to their role. Alice Webster, Chief Executive of the Queen Elizabeth Hospital, said: “It is important that we make sure we are hearing from the under-25s in the communities that we look after. Their ideas, suggestions and connections are so important to us both in terms of continuously improving the care we give and helping us shape our new hospital. Antonia Hardcastle, the hospital’s Lead Governor, added: “We are only as good as the information we hear about when we are meeting our communities. The Youth Council will be vital in helping us understand the issues, concerns, ideas, and views of the younger members of the communities we care for. “Being part of the Youth Council is a useful springboard into further education, apprenticeships, or work for some. We are also really keen to hear from those already in work and looking to develop and enhance their skills, as well as bring their own life experience, empathy and personality to the council.”

Alpha 7 Track Club Thrives at Cadwell Park

Alpha 7 Track Club recently enjoyed a fantastic day at Cadwell Park in Lincolnshire, embracing the unique charm and challenge of this iconic circuit. Designed for drivers of all abilities, the club is perfect for enthusiasts who love the thrill of the track but prefer to avoid the stress of competitive racing. The track day, hosted by Javelin Trackdays, saw Alpha 7 running five cars, three owner-driver vehicles and two available for hire, making it an inclusive and exhilarating experience for all participants. The day began with damp conditions, offering a prime opportunity for drivers to hone their skills in varying weather. By the afternoon, the sun broke through, creating ideal track conditions and a perfect backdrop for a social gathering. The event was not just about driving; it was a celebration of shared passion, as members exchanged on-track stories and deepened their connections.

Are you passionate about the adrenaline rush of track day driving? Do you enjoy the camaraderie that comes with participating in driving events? If so, the Alpha 7 Track Club is your ultimate destination. We unite like-minded enthusiasts who share a love for high-performance driving and the vibrant social atmosphere of our events. If you have your own Caterham we can help with technical support and transport logistics. If you don’t have your own Caterham, why not hire one of ours?

Alpha 7 Track Club is dedicated to ensuring everyone has a great time, whether you aspire to become a racing driver or simply want to enjoy driving on a circuit without competitive pressure. We welcome drivers of all skill levels and can’t wait for you to join our community!

Interested in taking the first step toward your track day dreams? Contact Alpha 7 today for more information on how we can help you hit the track with confidence and skill.

Anglian offers free waste audits to help businesses cut costs and boost recycling

Norfolk Chamber member Anglian Waste Recycling is offering free waste audits to help businesses reduce costs and increase recycling.

The free, no obligation waste audits are available for businesses and organisations of all size and industry types. Carried out by the expert team at Anglian, the audit takes around 15 – 30 minutes and includes an assessment of the waste being produced and any recycling currently taking place. The audit is followed up by a report which highlights any opportunities within the waste streams to increase the amount of waste being recycled. Kelsey Cram, sales executive at Anglian, said: “We’re committed to doing our bit to help businesses across the region to improve their sustainability credentials. By offering free, no obligation waste audits, we can identify opportunities to reduce the amount of materials going into general waste. By increasing recycling rates, businesses may also be able cut the cost of their general waste collections, so it’s a win-win for them and the environment too.” Anyone interested in booking a free waste audit can do so on Anglian’s website: Waste Audit | Waste Recycling (anglianrecycling.co.uk)https://www.anglianrecycling.co.uk/waste-audit Anglian Waste Recycling is the region’s fastest growing waste management company and part of the Group which also includes demolition, asbestos services, scaffolding and earthworks and remediation. To find out more, see www.angliandemo.co.ukhttp://www.angliandemo.co.uk / www.anglianreycling.co.ukhttp://www.anglianreycling.co.uk

Polar bears and prosperity: Larking Gowen tourism insights at Jimmy’s Farm & Wildlife Park

Leading Suffolk tourist attraction, Jimmy’s Farm & Wildlife Park, was the setting for the official launch of Larking Gowen’s 2024 Tourism, Leisure and Hospitality Business Survey results. Guests, representing some of the top tourist destinations in the region, were given a tour of The Lost Lands of the Tundra reserve at the farm, where polar bears Ewa, Flocke and Tala are now in residence. Venue host, Jimmy Doherty, spoke about how he saw the tourist industry as massively important for the region beyond the £10bn income it generates. Jimmy chatted to Chris Scargill, Tourism Partner at Larking Gowen, about the changes he has seen over the years in customer behavior and trends, what tourism really means to him, and of course, the red tape tourism businesses are often held back by, and more. You can listen to the full conversation on the podcast Tourism Business Chat here larking-gowen.co.uk/tourism-insights. There you can find more content from the results seminar, including a chat with Jimmy’s Park Director, Stevie Sheppard, and other guests, on another episode. “Tourism isn’t just another industry. It provides amazing jobs and makes the most of our landscape and wonderful towns and beaches. It provides a fantastic respite for a nation that needs it now more than ever, with everything we’ve been through in recent times. I think the tourism industry should be seen as a national tonic sometimes,” he said. Speaking in discussion with Chris, Jimmy said the story of the polar bears coming to the farm had seized people’s imaginations and brought them into a closer relationship with the farm. “It’s really important that you have something new to offer, and these days you need investment just to move your business forward. To make that pay, you’ve really got to tell the story. It’s all in the storytelling, which has got to be authentic and has got to have purpose. To take people on a journey is a skill we have to learn, and it’s part of our world now,” he said. “We did this, not for the visitors, but because the polar bears we were rescuing needed a home, and animal welfare and conservation is at the core of our business. We’re fortunate that the story of the construction and rescue mission struck a chord with the general public and, as a result, we’ve seen an increase in visitor numbers. It’s important for our staff to see the business developing and staying true to our values whilst doing so,” he said. Chris Scargill said that although there was more negativity in the sector in comparison to the results of the 2023 survey, there were signs of light on the horizon. You can view the full Tourism Business Survey results brochure here.

Norwich Research Park event showcases the research and technology platforms innovative businesses can access

Anglia Innovation Partnership, the campus management organisation at Norwich Research Park, hosted its latest Enterprise Tuesday event on Tuesday 11 June at the John Innes Conference Centre, showcasing novel technology platforms and debating the value of ‘science push and industry pull’ activity in the cluster.

The event entitled ‘Research and Technology Platforms Open for Innovative Business’ presented case studies to explain how the specialist facilities were created, at the campus, how they are used in publicly funded research, on the campus, and their current and future potential application in industry.

Four of the platforms presented:

Dr Carolina Grandellis and Dr Iain MacAulay introduced the Biofoundry at the Earlham Institute, an engineering biology and automation facility for processing biological samples by using robots to do experiments faster and more accurately for microbiology and biotech companies wanting to screen a high number of bacterial strains.

Dr Alan Brailsford, Operations Manager, Quadram Institute presented information about QIB Extra which is the Quadram Institute’s commercial arm that works with industry partners in the food, diet and health sectors to provide its expertise and services to help develop their products with the profits being reinvested into further research.

Dr Penny Hundleby, Senior Scientist, John Innes Centre talked about the Crop Transformation platform which offers transformation and genome editing for a range of species including wheat, barley and Brassica crops. It can help to advance research in many areas of plant science by providing functional characterisation of genes of interest and by providing knock-out mutants using CRISPR/Cas9 based technologies.

Dr Ofir Meir, Chief Technology Officer at Tropic explained the working of its GEiGS (Gene Editing induced Gene Silencing) platform a frontrunner in the agriculture gene editing sector which uses universal gene editing tools such as CRISPR, to minimally edit the host’s own non-coding genes and redirect their silencing activity (RNAi) towards any desired target gene or gene family enabling critical disease resistance and valuable quality improvement traits across crops, livestock and aquaculture.

The second half of the event was a panel discussion – ‘Strengthening engagement through ‘science push’ and ‘industry pull’’ chaired by Dr Nick Goodwin, COO of Anglia Innovation Partnership featuring James Phillips, Head of Translation and Innovations Capability at the Biotechnology and Biology Sciences Research Council (BBSRC), Linda Bedenik, Senior Policy and Public Affairs Manager, The Bioindustry Association, Luke Young, CEO and co-founder of Alora, Dr Jonathan Clarke, Head of Business Development at the John Innes Centre, Prof Brian Reid, Professor of Soil Science, UEA, Dr Jenny Longmore, Director of Research Operations, Norfolk & Norwich University Hospital and Dr Cathrina Edwards, PulseON Foods.

Roz Bird, CEO, Anglia Innovation Partnership, said: “Norwich Research Park is one of the largest research clusters in Europe, with over 30,000 people on site every day.

Our aim is to raise awareness of our technology and research platforms and encourage more research collaborations, and more industry access, to maximise the impact of the enormous amounts of publicly funded research taking place on the campus.

“These events are a really good way to highlight the genuinely fantastic opportunities that exist here and the importance of our facilities. We actively support fledgling companies with access to funding, facilitating collaborative partnerships and introducing them to useful business networks. Our unique combination of top-class facilities, access to funding and ease ofcollaboration means we can fast-track ideas to become viable start-up companies.

It was great to be able to show case unique technology and new enterprise activity yet again and to get a great response from our audience of over 100 delegates.”

Families are being encouraged to tackle a range of fun, quirky challenges this summer and raise vital funds for charity

“We’re very excited to release details of our new Summer Family Challenge. As well as creating some fun, friendly competition during the school holiday, it’s a fantastic way to support our charity” – families are being encouraged to complete six challenges in six weeks and raise £60. Families are being encouraged to tackle a range of fun, quirky challenges this summer and raise vital funds for charity. East Anglia’s Children’s Hospices (EACH) has released details of its first-ever Summer Family Challenge – with the objective being to complete six challenges in six weeks and raise £60. There are a range of activities to choose from, including a sensory scavenger hunt, a recycling craft challenge and a family sports day. Others include visiting new places, trying new foods, a baking challenge, hosting a games night marathon, learning a new language or circus skill, camping out overnight, completing acts of kindness and creating a memory box. “We’re very excited to release details of our new Summer Family Challenge,” said EACH Community Fundraising Manager Tina Burdett. “As well as creating some fun, friendly competition during the six-week school holiday, it’s a fantastic way to support our charity – raising vital funds to help us continue our vital work across the region. “Anyone who signs up will receive a special fundraising pack and it’s choc-a-block with fun, quirky challenges, as well as top tips and information. “There’s something for everyone, to suit a family’s location, budget and abilities, and when you register you’ll receive a link to an online giving page. “This can be shared with family and friends to let them know you’re raising funds for EACH. Hopefully they’re kind enough to make a small donation and the goal for each family is to raise £60. “That could pay for a counsellor for three hours or a music therapist for two hours. It would also fund 30 hand and footprint kits for memory-making.” Families can register by heading here or to each.org.uk/SummerFamilyChallenge As well as receiving a fundraising pack crammed with challenge suggestions, they will also get a special chart to illustrate their progress. After completing the challenge, they will then receive a certificate. “Our challenges are family-friendly and only need resources you’ll usually find at home,” added Tina. “There’s nothing to stop a family adding their own challenge, or tweaking one of ours, and while we suggest one challenge a week, that’s only a guide. It’s up to each family to come up with a schedule that best suits their holiday plans.” For more information, email community@each.org.uk or call 01223 800807

‘Outstanding’ Bluebell Nursery expands at Langley Prep School 100 acre site

Bluebell Nursery Managers Kym Carey (left) and Meganne Smith (right) with Langley School’s outgoing Head of Nursery & Pre-Prep Allison Skipper (centre). Following the announcement at the start of the year about the expansion of Bluebell Nursery, which is part of Langley School, the ribbon has now been cut and doors are officially open. During the unveiling ceremony on Friday 5th July, more than 100 people came to see for the first time the new facilities that include a purpose-built nursery space, with a Tots Town themed village with role play and sensory learning a key focus. Based at Langley Prep School in Taverham, Bluebell Nursery was in June classified as OFSTED outstanding. Head of Nursery and Pre-Prep, Mrs Allison Skipper commented, “Bluebell Nursery has experienced a staggering amount of success, and we have expanded our provision entirely due to demand for places and the waiting list since we opened the new baby room in 2022. “The expansion takes us up to four nursery classes now; Seedlings for 6 to 16 month olds, Acorns for 16 to 24 month olds, Oaks for 2 to 3 year olds, and Woodlands for 3 to 4 year olds. “It’s thrilling to see the new facility go from concept to planning to actuality, and we’re so happy that it will now fulfil its purpose as it becomes full of little people who we know will make the most of such a super setup. “With OFSTED classifying us outstanding this year too, we couldn’t be prouder of what the staff, families and children have created at Bluebell.” Bluebell Nursery offers an all year-round nursery provision, with an option for term-time-only for those parents who have children at Langley Pre-Prep or Prep School, and it also accepts government funding from age two.

Want to go on a safari? Your chance to be involved in the new GoGoSafari charity sculpture trail before it’s too late!

The next sculpture trail for Norwich has been revealed with not one, but five majestic beasts straight from the African Savannah with everyone’s favourite the Gorilla, last seen in Norwich in 2013 alongside a new elephant, a lion, a giraffe and a rhino coming in summer 2025 – and local businesses are being encouraged to get involved before it’s too late! Delivered in partnership with Wild in Art, Zoological Society of East Anglia, Norwich Bid and Chantry Place, GoGoSafari will run for 10 weeks next summer and incorporate sculptures sponsored by local businesses and organisations. Over thirty have signed up already including Alan Boswell, Leathes Prior, Norwich City Football Club and Production Bureau. But for anyone not yet signed up, time is running out with businesses having until the end of July to secure their choice of sculpture. “We’re delighted to have all these fantastic businesses join us on GoGoSafari we’re and looking forward to working closely with them on bringing this exciting trail to Norwich and Norfolk,” comments Break Senior Partnerships and Projects Manager Pete Marron. “We have a variety of flexible sponsorship packages available and are always looking for more organisations to join our herd. It is such a great way for businesses and their teams to be involved in an inclusive public art event that is profile raising, community focused and that also has both positive social and economic impact on the region.” The trail will be bringing together a wide variety of organisations from across the county and Break are encouraging local businesses to join these sponsors and take advantage of this unique opportunity. GoGoSafari will the fifth trail that the charity will have delivered in Norwich, as well as being responsible for Cows in Cambridge in 2021 and Cambridge Standing Tall, with all proceeds going towards supporting young people from care, enabling Break to continue to be there for them, giving them opportunities so they can truly flourish and shine. For more information on the trail and how to get involved visit https://www.break-charity.org/break-trails/gogo/sponsors/

Ransomware Threats Are Surging – Here’s How to Protect Your Business

Imagine waking up one morning, turning on your computer, and finding that all your crucial files – everything from customer data to financial records – are locked. Completely inaccessible.

Then, a chilling message appears, demanding a ransom to unlock them.

This is ransomware in a nutshell. It’s a type of malicious software that hijacks your data and holds it for ransom.

It often begins with an innocent-looking email or link. You might receive an email that appears legitimate, asking you to click on a link or open an attachment.

This is known as a phishing email, where the sender pretends to be genuine but isn’t. Once you click, malicious software is silently installed on your system. From there, the cyber criminals swiftly take action.

They encrypt your files so you can’t access them. Then comes the dreaded ransom note, demanding payment in exchange for a decryption key to unlock your files. Paying the ransom is a risky move because there’s no guarantee you’ll get your data back, and it only encourages the attackers to target more victims.

2023 was particularly severe for ransomware, with attacks surging after a two-year decline. According to a report, there was a significant increase in ransomware incidents, breaking a six-year record.

One reason for this spike is the rise of Ransomware-as-a-Service (RaaS). This model allows cyber criminals to “rent” ransomware tools, making it easier than ever for them to launch attacks.

Consequently, more businesses are finding themselves listed on data leak sites, with a 75% increase in the number of victims between 2022 and 2023.

Ouch.

And it gets worse. Attackers are becoming more sophisticated. They’re developing new variants of old ransomware, sharing resources, and using legitimate tools for malicious purposes.

They’re also working faster, often deploying ransomware within 48 hours of gaining access to a network. They tend to strike outside of work hours, such as when you’re tucked up in bed, making it less likely they’ll be noticed.

If your business falls victim to a ransomware attack, the consequences can be devastating. You might face significant financial losses, not just from the ransom itself but also from the cost of downtime and recovery.

There’s also the risk of losing critical data if you can’t decrypt your files.

Your reputation could take a hit if customers find out their information was compromised. Moreover, your business operations could be severely disrupted, affecting your ability to serve your clients.

The crucial question then: How can you protect your business from this growing threat?

Educate your team. Ensure everyone knows how to spot phishing emails and avoid suspicious links and attachments.

Regularly back up your critical data and securely store those backups offline.

Keep your software and systems up to date with the latest security patches, and invest in strong security tools.

Limit access to your data. Only give employees access to the information they need for their jobs.

Monitor your network for unusual activity and have a plan in place to respond to incidents quickly.

If you do get hit by a ransomware attack, don’t panic. Work with cybersecurity experts (like us) to resolve the issue.

Remember, it’s best not to pay the ransom, as it only fuels the cyber criminals’ activities.

My team and I help businesses take proactive action to protect their data. If we can assist you, get in touch.