To better support your business in the future, the Norfolk County Council has commissioned Local First to review access to business finance in Norfolk by understanding your experience with current finance providers.
Please take this opportunity to tell them about your experiences with accessing finance, your relationship with your bank, and whether your business would welcome a new model of community-oriented bank in Norfolk.
Organisations in the United Kingdom are faced with a constant barrage of digital dangers where cyber threats lurk around every corner. Almost half of UK organisations fall victim to cyber security breaches every year, and all are faced with the challenges of building robust defences against malicious actors and how to respond in the event of a cyber incident.
Just over a third of organisations report being insured against cyber security risks in some way, and for most of these organisations their cyber security insurance is part of a wider insurance policy. Less than 10% of organisations overall have a specific cyber security insurance policy, with larger businesses being more likely to have specific cyber security insurance.
Cyber security insurance provides a safety net which is designed to mitigate the financial fallout of a cyber breach, covering costs like incident response, forensic investigation, and restoration of lost data. Many cyber insurance products come with access to a network of security professionals who can assist with incident response, vulnerability assessments, and general cyber security improvements. Access to a knowledge base like this can be invaluable to smaller organisations which may not have this level of expertise in-house.
Insuring your organisation against cyber risk can be a double-edged sword, where the existence of an insurance policy creates a moral hazard of investing less in the organisational security due to a perceived safety net provided by the insurance.
Insurance policies are notorious for their complexity and can be full of exclusions. It is essential that organisations understand their coverage before assuming they are fully covered. Common exclusions include attacks linked to nation state actors, losses arising from critical national infrastructure outages, and losses caused by supply chain attacks. The constantly evolving nature of cyber threats can make it challenging for insurers to keep up, which could leave to coverage gaps when faced with emerging threats.
Cyber security insurance should be seen as a single layer of a defence-in-depth approach to securing your organisation. Insurers will require you to show you take security seriously and are equipped to mitigate as many threats as possible by implementing certain security controls and best practices which can lead to a stronger security posture for your organisation.
Staff awareness training is integral to educate your employees about cyber threats and can cover a wide range of topics including identifying phishing scams and malware traps, creating strong passwords and using multi-factor authentication, and reporting suspicious activity. 80% of data breaches in the UK involve some form of human interaction, so by training your staff to be more cyber-aware you can significantly reduce the risk of your organisation falling victim to an attack. Regular and relevant training will help to create a culture of security within your organisation.
Incident response exercises are an essential part of an organisation’s cyber security preparedness plan, which typically involve simulations of real-world cyber-attacks that allow your team to test their skills, identify weaknesses in your defence, and refine your response procedures.
Cyber insurance is a valuable tool, but not a substitute for proactive measures. Investing in robust security practices is crucial, and insurance should be seen as a complementary safeguard and not a defensive solution.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This accredited qualification has been designed for delivery to any learner working or preparing to work in a customer service role or where using the telephone is a part of their role. The qualification covers the principles of customer service including how to meet customer expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Principles of customer service. Understand how customer needs and expectations are formed. Know the interpersonal skills and appropriate behaviour required in the customer service environment. Understand the principles of responding to customers’ problems or complaints. Subject to passing a 30 question multiple choice exam paper delegates will gain the Highfield Awarding Body for Compliance Level 2 Award in Customer Service. You will be given a HABC Customer Service manual to take away and keep after the course for future reference. Course price: From £102.00 – £114.00pp For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Dr Cary Fowler, former US Special Envoy for Global Food
Security and 2024 World Food Prize winner will be delivering this year’s John
Innes Foundation Lecture, ‘Trends – Trouble – Tenacity: The food security
picture for 2050’. It will be held at the John Innes Conference Centre at
Norwich Research Park starting from 1.30-2.30pm on Friday 23 May.
The preponderance of evidence indicates that we will fall
far short of producing enough to meet global food demand and need by 2050.
Climate, soil degradation and loss, water shortages, conflict, trade
restrictions and underinvestment in agricultural research are combining to
swell the numbers of food insecure and create an ugly world we should not
bequeath to future generations.
No magic solutions exist but amongst the many good and
positive things that could be done, a few are strategic and essential. Dr
Fowler will examine the challenges and point to a few of the most important
responses we could be making.
At the State Department Dr Fowler launched the ‘Vision for
Adapted Crops and Soils’ initiative and organised 150 Nobel and World Food
Prize Laureates to raise the alarm about the growing challenges to feeding the
world’s people by 2050.
Previously, Dr Fowler led the Global Crop Diversity Trust
and is best known for being the ‘father’ of the Svalbard Global Seed Vault.
You are welcome to attend in
person so please register here.
(Please note that you
do not need to register to attend in person if you are already
planning to attend the whole of Jonathan Jones’ ‘Looking Back to Look Forward’
event at the same venue.)
You can also watch a livestream of the lecture here.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA The course is designed for users new to Excel. It will provide trainees with the confidence, knowledge and practical experience to use Excel, to create and manipulate spreadsheets and produce printed reports. Delegates should have sufficient Windows experience beforehand. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content The Excel Screen Ribbons, Quick Access Toolbar, Formula Bar, and Status Bar Workbooks and Sheet Tabs Data Entry Types of Data Data Entry Techniques In Cell Editing Selecting Cut/Copy/Paste Drag & Drop Using AutoFill to fill Adjacent Cells and Extend Series, Custom Lists Formulae and Functions Simple formulas & Functions Relative and Absolute References Named Ranges AutoSum AutoFill Paste Function Average, Max, Min & Count Functions Multiple Panes Freeze and Unfreeze Formatting a Worksheet Using Borders and Shading to improve presentation Font & Number Formatting, Alignment Printing Print Preview & Setup Headers & Footers Print Row/Column headings File Management Saving, Closing and opening files New Workbooks Good Working Practice Creating a Chart Creating Charts An explanation of different versions Course Price: Prices range from £77.00 – £99.00 For more details or any enquiries, please contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
The ILM Level 5 Award in Leadership and Management is designed for practising middle managers wanting to step up, or for senior managers who want to improve their existing skills. Focusing on innovation, change and effiecieny, this programme will develop your ability to lead more strategically, as well as understand core skills and techniques to foster improved business performance. The programme takes place over 5 months to ensure that delegates are coached and supported with the practical application of their learning in their work roles, offering sustainable results both for the individual and the organisation as a whole.
The Institute of Leadership and Management (ILM) is the largest accreditation body for Leadership and Management qualifications in Europe, and the standard of qualification when achieved is recognised internationally.
Benefits for Individuals
Use core management techniques to drive better results, efficiency and profitability.
Develop your ability to lead, motivate and inspire.
Provide strategic leadership as well as day-to-day management.
Benchmark your managerial skills.
Raise your profile in your organisation.
Benefits for Employers
Encourage strategic thinking at this level of management, to foster business improvement.
Improve efficiency throughout the organisation.
Engage managers with training, development and feedback from the business – this qualification is designed to provide clear, measurable benefits to career-minded professionals.
Course Dates:
Dates to be confirmed – please contact Turning Factor for more details.
The Greatest Christmas Party is coming to Barnham Broom
Get together with friends and colleagues to celebrate the festive season with a taste of The Greatest Show in Barnham Broom’s “big top”. The resort will be hosting spectacular themed evenings throughout the Christmas period, offering delicious food and drink with an exceptional three course dinner as part of the evening.
Alongside the excitement of The Greatest Christmas, the brilliant Agent Orange will be playing live music on selected dates and each event will also include a set from the resident DJ, ready for you to dance the night away in the festive Barford suite and themed marquee.
Bespoke private events are also available: With four versatile event spaces, Barnham Broom can comfortably cater for groups of any size, ranging from two to over two hundred. All the rooms will be decorated for the festive season and a range of dining options are available for groups, meaning Christmas parties can be curated to suit individual requirements.
This course has specifically been developed for managers and supervisors in medium and large manufacturing or catering businesses.
This three-day course covers Legislation, supervisory management temperature control (chilling, and cooking), cleaning, contamination control, applying and monitoring good hygiene practices, implementing good food safety procedures, contributing to the safety training of others. This course is certified by the Chartered Institute of Environmental Health (CIEH).
This course is being delivered at South Green Park, Mattishall and is charged at £295 + VAT/person.
For more information or to book a place, contact us on 01362 850983 or visit or website atwww.poultec.co.uk
The APM Project Fundamentals Qualification (PFQ) course is based on the APMP Body of Knowledge 6th edition – a concise and structured guide to the knowledge required in managing projects. It provides a solid introduction to the key issues involved in managing projects and explores core project management tools, techniques and terminology. This course is also suitable for anyone looking to achieve a nationally recognised, entry – level qualification in the discipline of project management. All our courses are delivered by highly experienced and approved trainers with many years experience in the delivery of APM courses and the implementation of the methodology into organisations. Around 10 hours preparation is required prior to attending the course. The pre-read material will be sent to you after your booking has been confirmed. This course will also require evening study (approx 1-2 hours per evening).
So you’ve just attended our Excel Introduction course or have used Excel before and want to gain a bit more knowledge and confidence to create your own spreadsheets and adapt those created by others. The course starts with a revision exercise to get into the swing of calculations and provides a great opportunity to ask questions and fill in any gaps in your knowledge of the basics. We will then cover everything you need to know in order to manage lists of information, expand your knowledge of functions to produce summary calculations and visualise these with conditional formatting and charts. Tips, tricks and shortcuts are covered throughout the course to keep your Excel working day as efficient as possible. You will learn:
How to work with dates and times – Calculate age or stock date expiry warnings
Build in logic with the IF function – Monitoring stock levels to display re-order information
Conditional formatting – Automatically highlight relevant information, e.g. stock that needs re-ordering
Absolute cell addressing – Lock cell references with dollar signs and learn why you would use this
Database features – Sort, filter and sub-total lists of stock by category
Calculations across multiple sheets – Store data with a sheet per month and create an annual summary
Charting – Create a graphical representation of summary data for use in meetings
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Managing safely is aimed at managers and supervisors in any sector, and any organisation. It’s designed to get managers up to speed on the practical actions they need to take to handle health and safety in their teams. Importantly, Managing Safely makes a powerful case for health and safety being an integral part of day-to-day management and business This course:
Is a nationally recognised and respected certificate training for managers and supervisors
Is designed and quality-controlled by IOSH, the Chartered body for health and safety
Covers two key areas – health and safety plus environmental basics