The ILM Level 3 Award in Leadership and Management has been developed for middle managers who want to improve their leadership and management skillset and become more confident and effective in their role.
We recognise that managing people on a day to day basis is challenging and often the most difficult part of being a manager. This course is designed to share skills and knowledge which, if adopted, will make life in the management role an easier experience. The skills learnt are extremely practical, relevant and real, and therefore can be applied back in the team and workplace immediately. The programme takes place over 4 months to ensure that delegates are coached and supported with the practical application of their learning in their work roles.
The Institute of Leadership and Management (ILM) is the largest accreditation body for Leadership and Management qualifications in Europe, and the standard of qualification when achieved is recognised internationally.
Benefits for Individuals
Gain a range of key management skills
Improved communication skills
Know how to motivate and engage teams
Be able to manage relationships confidently
Develop your leadership skills using your own knowledge, values and motivations
Gain a nationally recognised qualification
Benefits for Employers
Effective, confident first-line manager
Improved ability to build relationships
Improved communication within teams
Improved efficiency and profitability
Ability to share learnt skills with others
Measurable results
Course Dates:
Day 1 – Induction & Communication: 24th March 9:00am – 5:00pm
Day 2 – Performance Management:21st April 9:30am – 5:00pm
Our Youth Mental Health First Aid (MHFA) course is an internationally recognised course designed specifically for those people that teach, work, live with or care for young people aged 8 to 18 years.
You will learn how to:
Provide information, tools and techniques to promote a young person’s mental and emotional wellbeing
Support a young person who might be experiencing mental and emotional distress.
MHFA won’t teach you how to be a therapist, but you will be able to say you’re a Youth Mental Health First Aider.
What will I learn?
Our Youth MHFA course is split into four manageable chunks. These are:
What is mental health?
Depression and anxiety
Suicide and psychosis
Self-harm and eating disorders.
Within each section there is clear focus on the issues faced by young people today, including bullying/cyber bullying and substance misuse. The course also teaches the importance of promoting wellbeing and protective factors.
In each section you’ll learn how to:
Spot the early signs of a mental health issue in young people
Feel confident helping a young person experiencing mental ill health
Provide help on a first aid basis
Help protect a young person who might be at risk of harm
Help prevent a mental health issue from getting worse
Help a young person recover faster
Guide a young person towards the right support
Reduce the stigma of mental health issues.
How will I learn?
The Youth MHFA course usually takes place over two full days. However, the delivery of the course is flexible and may be delivered over a number of sessions.
The sessions will be a mix of presentations, discussions, and group work activities. Our instructors provide a safe learning environment and are trained to support you throughout the whole course. If you don’t feel comfortable joining in certain parts, then there is no pressure to.
Everyone who attends the course will receive a copy of the Youth MHFA manual and workbook, which are both excellent support resources. When you have completed the course you will receive a certificate to confirm that you are a trained Youth Mental Health First Aider.
Who can attend?
The course is for everyone and is relevant for people who teach, work, live with and care for 8 to 18 year olds, including young people themselves, although parental consent is required below the age of 16.
How do I book onto a course?
The course costs £200 per person (Concessions available)
For more information or to book on the course please download and complete the booking form and send it tous atwelladmin@norwichmind.org.uk. Alternatively pleasephone and bookon 01603 432457
To provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Any person selected by the employer to be a first aider in the work place, who has the aptitude and ability to absorb new knowledge and skills.
Certification
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Syllabus
Introduction to first aid Incident management and safety The unconscious patient Major illness: diabetes, heart attack, stroke Fractures and dislocations Head Injuries Eye Injuries Simple record keeping & first aid equipment The legal framework for first and in the workplace Basic life support Control of bleeding and shock Major Illness: epilepsy, allergic reactions Burns and scolds Poisons and harmful substances Basic casualty handling Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
This course is aimed at providing employees who have been nominated as fire marshals or fire wardens with the knowledge and skills to carry out their duties effectively. This course is delivered by qualified fire fighters. It is designed to provide delegates with an awareness of the requirements and implications of The Regulatory Reform (Fire Safety) Order 2005, in addition to the general issues regarding fire safety.
Delegates will learn the common causes of fires and how fires spread, in order that they may take this knowledge back to their workplace or area of responsibility to reduce the risk of fires starting or spreading, together with emergency procedures to be followed in case of fire.
Duration: Half-day course (9:30am to 12:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided:If you are also attending the Fire Extinguisher Training course in the afternoon a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the morning.
Course Content Upon completion of this half day course, delegates will have knowledge and awareness in the following areas: Responsibilities of fire marshals Relevant legal requirements Fire risk assessments, inspections and audits Fire detection and warning systems Emergency procedures, means of escape and evacuations Fire fighting equipment Maintenance and testing of fire precautions
M+A Partners will be hosting their annual FREE workshop series for clients and partners to learn about Sage 50 accounting software and the latest updates for 2017.
Whether you are a newcomer to Sage 50 or simply would like to hone your skills, all standards are welcome.
The workshop will cover:
– Review of the latest version of SAGE 50 Accounts – Time saving tips for general processing – SAGE in the cloud – Management Accounts/Budgets – Licensing changes and subscriptions
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
With over a billion users active across the globe you can not ignore Facebook. Over 50% of the U.K population has a Facebook account! A country with a population
of approx 65million. If your target market is on facebook and your business is not, you’re missing out! Nothing comes close to competing with Facebook in terms of it’s user base and Businesses like yours can benefit from knowing how to optimise it.
This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise Facebook for your business to drive traffic and get results.
Duration: Half-day course (9.30am – 12.30pm)
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided:Light refreshmentswill be provided. If you are also attending the LinkedIn course in the afternoon a sandwich lunch with crisps, cakes and fruit will be provided.
Course Content How to maximise your business page Building your brand on Facebook Why visual rocks Marketing the Facebook way Driving traffic to your website with Facebook The power of cross promotions and advertising Why engagement keeps Facebook happy
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
Discover How To Generate Leads, Grow Your Network And Make Sales On LinkedIn
Are you struggling with Linkedin? Not quite sure what the fuss is about? Wondering whether you should spend even more time on yet another networking platform?
It’s ok, you’re one of many, you may even be one of the many who set up an account but then didn’t go back to it. Linkedin is a business tool which helps you to do even more business. Having just hit 200million users, 1 million groups, 40 million visits a week and a total of 5.3billion searches during 2012, you can’t ignore it.
Did you know that half of the users on Linkedin are the main decision makers? Did you know that Linkedin drives the most customers for B2B organisations – even more than Blogs?
Tapping properly into Linkedin will enable you to drive valuable customers to your website. Tapping properly into Linkedin will position yourself as a leader in your niche and gain you
new clients. Stop missing out on opportunities now!
This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise LinkedIn for your business to drive traffic and get results.
Duration:Half-day course (1.30pm – 4.30pm)
Equipment:No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: Light refreshments will be provided. If you are also attending the FaceBook course in the morning a sandwich lunch with crisps and cake will be provided.
Course Content How to achieve maximum exposure and connect with main decision makers The power of groups and company pages How LinkedIn works with or without a budget How LinkedIn is the perfect marketing tool & discover the ways to use it in your business
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
This course has been designed to ensure that supervisors, owners, team leaders and managers are aware of their health and safety responsibilities in improving the Health and Safety Culture or that of their organisations. It provides an opportunity to look more deeply into general health and safety from a supervisory perspective. At the end of this course, delegates will be able to demonstrate an understanding of the main concepts of health and safety, show awareness of the benefits of a positive health and safety culture, explain the roles and responsibilities of individuals, supervisors and management in health and safety and demonstrate an understanding of health and safety control and improvement strategies available to supervisors.
Duration: Three-day course (9:00am – 5:00pm approximately each day)
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Please note that it is a requirement of the HABC, the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass.
Course Content Legislation (UK only) Concept of health and safety Accidents in the workplace Ill health in the workplace Health and safety organisation and management Supervising health and safety
There will be a gap between days 2 and 3 of the course for delegates to revise from the book given during the course. Subject to passing a 60 question multiple choice exam paper delegates will be awarded the Highfield Awarding Body for Compliance Level 3 Award in Health and Safety in the Workplace.
This isa 4 day personal development programme aimed at aspiring team leaders and front line staff who have a responsibility to monitor the work of others. The training aims to give the participants the knowledge and skills to communicate confidently and effectively in a wide range of situations.
Session 1 – The true meaning of communication Aim: To understand the real nature of communication and learn how to use the correct approach for maximum impact. Understanding communication Active listening skills Questioning techniques Speaking skills Communication preferences (VAK) Non verbal communication How mindsets affect actions.
Excellent communication skills are essential at all levels in an organisation if it is to be successful and to allow employees to perform at their best. In this 4 day programme we will examine various elements of communication and provide many tools, tips and techniques to ensure it is as effective as possible.
Style of the course: Since people learn in moments of enjoyment, this course will be fun! We use a ‘Brain Friendly’ approach to training which accelerates learning and also embeds the ideas. It is very participative in places and you are encouraged to use this opportunity to challenge yourself. The course will provide the chance for you to test your present management abilities and put any improvements into action. Training sessions are a great place to push back personal boundaries and take a few risks, but with the aid of a safety net. Previous delegates have described some of these ideas as ‘life changing’ and have enjoyed great success in many situations both in work and outside in their daily lives. In our experience the most successful people have been those who have thrown themselves into the programme and not been afraid to open their minds to new and different ways of doing things. We will provide the best learning environment, materials and training we can. We look forward to working with you to achieve whatever you personally need to become a highly effective communicator.
Level 3 Award in HACCP (Hazard Analysis and Critical Control Point) is designed to help asisst you in the design and management of a food safety management system.
Aim; This qualification is designed to ensure candidates develop the required knowledge and practical skills to implement a HACCP plan in their workplace.
Objectives;
– To understand the importance of Hazard Analysis and Critical Control Point-based food safety management procedures – To appreciate the need for food businesses to take a proactive approach to analysing potential food hazards – To be able to develop a Codex/BRI standard HACCP plan;
– To identify the preliminary processes for HACCP-based procedures correct hazard analysis and identification of critical control points
– Understand how critical control points can be monitored and the corrective actions that must be carried out – Understand the meaning and elements of verification – Understand the need for accurate documentation and record keeping
Organisation
Duration; 1 day classroom course.
Exam/Assessment; delegates produce their own Codex-compliant HACCP plan under our supervision, within an agreed time period after the course. This course is Ofqual accredited.
Cost; £295 plus VAT includes notes, refreshments, lunch, the assessment & certification fees
Awarding Body; Chartered Institute of Environmental Health
Tutor; Richard Mills
Differentiation; as a minimum, Level 2 Award in Food Safety or equivalent is strongly recommended. Candidates must also have an understanding and background in a food manufacturing setting. An ability to access and use a computer for writing and emailing course work is essential.
Audience; All managers, supervisors and QA/QC staff from any food manufacturing businesses, who are responsible for the development of a food safety management system based on the Codex principles of HACCP.
Feedback; “This is a good experience. I like it. Especially, your analysis of my HACCP document is – I admit, spot on. I appreciate your patience and above all professionalism. Your approach to training encourages trainees understand HACCP in a practical sense and apply it in practice, which I feel right and meaningful.” Bernard Fernando, Quality Manager, Broadland Wineries, Cawston
Constantly interrupted and feel people are dumping work on you? Worse still are you frequently failing to complete those things on your ‘To Do’ list or those big objectives you set? Are e-mails piling up making it harder for you to prioritise? Is it perhaps all those meetings you must attend that consume your time? Fact is time cannot be managed, there is a limited amount of time in a day, however we can change our approach to how we use this precious commodity!
Poor ‘time management’ is a consequence of the choices we make and the process of work we do. There is no magic pill or potion to solve the issues mentioned above. We do however give you a range of tools and techniques that you can put into immediate effect to take back control of your time and become a Time Management Ninja!
Here are just a few of the things you can expect to learn from our time management workshop:
How our perception of time deceives us
How to develop a time ninja mindset
How to be assertive with interruptions and other ‘time bandits’