In this session, we will cover Time-Management and offer some strategies to be more effective. What we mean by Time-Management? In this context the great Peter F Drucker captures it all;
“Efficiency is doing things right; effectiveness is doing the right things” – Peter Drucker
What you will learn
This course aims to improve productivity by:
Giving delegates at least 8 tools and techniques they could implement straight away to improve their effectiveness.
Working with delegates on their live and current tasks to ensure learning is implemented immediately
Who should attend?
Anyone who feels that they are not managing their time effectively. If you get to the end of a day / week and wonder what you actually achieved today, this one’s for you.
About Ian Hacon
Ian is the founder and Chief Dorothy at Yellow Brick Road. Yellow Brick Road is on a mission to Energise 10 million people by helping them unlock their performance through wellbeing, purpose and great leadership skills. Ian originally trained as a Chartered Accountant, was a CEO of very successful company and has held many board positions, including President of the Norfolk Chamber. He’s a qualified coach and trainer.
First impressions count! If you “google” yourself, your LinkedIn profile often shows up at the top of search results. Are you making the right first impression?
How do you build your reputation? How do you find more leads for your business?
How do you decide who to connect with? Is it really possible to attract prospects to you?
In this workshop we will cover all of these points – plus lots more. You will have a chance to work on your profile, and then learn some simple tips and tools that allow you to make the most of LinkedIn – and save time.
What will you learn?
In this interactive session you will:
Work on your personal LinkedIn profile to create a great first impression
Learn ways in which you can generate leads for your business
Learn how to increase your brand awareness and be seen as an expert
Who should attend:
Business owners, managers, directors, and anyone who is in a sales or marketing role and who wants to use LinkedIn more effectively to promote their business.
About Sara
Sara Greenfield owns Bright Yellow Marketing, a social media specialist based in Wymondham and Norwich. She has been using social media since before the recession and has published books about LinkedIn and Twitter, reaching #1 in the UK Amazon sales & marketing kindle book section. With a background of 16 years in the law (as a partner in a top 100 London firm) and 12 years in sales and marketing, running her own Norfolk businesses.
First impressions count! If you “google” yourself, your LinkedIn profile often shows up at the top of search results. Are you making the right first impression?
How do you build your reputation? How do you find more leads for your business?
How do you decide who to connect with? Is it really possible to attract prospects to you?
In this workshop we will cover all of these points – plus lots more. You will have a chance to work on your profile, and then learn some simple tips and tools that allow you to make the most of LinkedIn – and save time.
What will you learn?
In this interactive session you will:
Work on your personal LinkedIn profile to create a great first impression
Learn ways in which you can generate leads for your business
Learn how to increase your brand awareness and be seen as an expert
Who should attend:
Business owners, managers, directors, and anyone who is in a sales or marketing role and who wants to use LinkedIn more effectively to promote their business.
About Sara
Sara Greenfield owns Bright Yellow Marketing, a social media specialist based in Wymondham and Norwich. She has been using social media since before the recession and has published books about LinkedIn and Twitter, reaching #1 in the UK Amazon sales & marketing kindle book section. With a background of 16 years in the law (as a partner in a top 100 London firm) and 12 years in sales and marketing, running her own Norfolk businesses.
Did you know that you can use Twitter to locate potential customers based on their tweets? Of all the social media platforms, Twitter is one of the most versatile to use. No need to have any prior connection, Twitter allows you to connect easily with potential customers and suppliers. There is an abundance of tools to help you listen out for conversations and find followers as well as promote awareness of your brand.
This workshop will provide you with the tools and knowledge to confidently and efficiently use Twitter for your business. Bring your laptop to this interactive session with Social Media specialists Chris and Sara Greenfield, and work on your own Twitter profile for immediate results.
Learning Objectives
1. Ensure your Twitter profile is set up correctly
2. Learn tips and tricks to promote your account and increase engagement
3. Learn how to create engaging content using free online tools
4. Learn how to listen out for conversations with potential customers
Who should attend:
Anyone in business who is already using Twitter and is familiar with the basics, but wants to learn more.
About your trainers:
Chris and Sara Greenfield own Bright Yellow Marketing, a social media business based in Wymondham and Norwich. They have been using social media since the early days and set up their social media business in 2013. With over 12 years’ experience in sales and marketing, running their own Norfolk businesses, they have a firm understanding of both corporate needs and those of local small business owners.
This session shows you the benefits of Corporate Social Responsiblity (CSR) and ways of getting involved including what CSR leads you want to consider in making your decisions about which organisations to partner with. This session is run by Rebecca White from Your own Place CIC.
Top tips you’ll walk away with:
That CSR affects the bottom line
CSR done well really can make a difference in the local community
CSR doesn’t have to be complicated
About Rebecca:
Rebecca White is the CEO and Founder of Your Own Place. As a social entrepreneur, ex-local authority commissioner for social services and qualified secondary school teacher, Rebecca has years of experience working with young people in a variety of settings. Rebecca exemplifies the successful combination of business minded, policy-lead strategic and third sector experience. What really drives Rebecca is social inequality and finding new entrepreneurial, financially sustainable and people-lead solutions to addressing it. She says that ‘by the roll of a dice a person’s life chances are dramatically altered. Homelessness is just one manifestation of social inequality. Our neighbours, solicitors, businesspeople, teachers and members of the public are our biggest asset. If we can effectively leverage this people power into social action in the most impactful way possible we can go some way to supporting those that need it most whilst benefiting ourselves too’.
This useful session for employees and managers explores the risk of unmanaged stress and how it links to mental health problems. Identifying the early signs of stress and having open communication between employees and managers is vital in creating healthier and more productive workforces. Sandra Flanagan from Prosper Wellbeing will provide practical advice about how to build personal resilience. Top tips you’ll walk away with:
Early interventions and personal awareness can reduce work related stress
Appreciation and positive communication improves interpersonal relationships
Raising awareness of mental health issues and eradicating stigma is in everyone’s best interest.
About Sandra:
Director of Wellbeing at Prosper Wellbeing, Sandra Flanagan is passionate about improving mental wellbeing within East Anglia. Sandra has 15 years of experience working as a Senior Manager and Deputy CEO at Norwich Mind, Norfolk’s leading mental health charity.
She has implemented projects within Mental Health and Social Care and found success frequently focused on building strong resilient teams.
This session aims to give you the basic knowledge about how financial controls work in a UK organisation including P & L Statements, Balance Sheets and Cash Flow. The starting point is to understand the saying: “Turnover is vanity, profit is sanity and cash is king!” and how finance is distributed in a business. A highly interactive session delivered in a brain friendly way!
Who Should Attend?
Junior managers, business owners and anyone who needs a basic understanding of finance.
What will you learn
You will review the Profit & Loss account (P & L) and how this is utilised by management to monitor costs, margins and profit. You’ll also look at the fundamentals of a company balance sheet with some worked examples to give a clear understanding.
Learning Objectives:
Understand a P & L account in a business.
Understand how a balance sheet works.
Understand and control cash flow in a business.
Understand some key financial terminology.
About Julian Hammond
Julian Hammond is the principal of TIPS for Good Management, a personal, team and business improvement service based near Dereham. Julian has delivered training courses all over the UK, the Far East, USA and Europe. A popular subject is finance for the non-finance manager which Julian has delivered to many audiences as part of TIPS management and leadership programmes. Often these sessions have been for a CMI (Chartered Management Institute) Level 5 qualification which TIPS for Good Management is an approved centre.
‘Simple approach with relaxed atmosphere.’ ‘ Very informative and useful, Can’t wait to put it into action.’
With over 1.37 billion daily active Facebook users worldwide, and users spending an average of 20 minutes on Facebook on each visit, Facebook cannot be ignored Many businesses are already using Facebook but worry about a lack of knowledge. This workshop will provide you with the tools and knowledge to confidently use Facebook for your business, and save time. Bring your laptop to this interactive session with Social Media specialist and author Sara Greenfield, and work on your own Facebook page for immediate results.
Learning Objectives
1. Ensure your Company Facebook page is set up correctly
2. Learn tips and tricks to promote your page and increase engagement
3. Learn how to create engaging content using free online tools
4. Learn how to use live video
5. Pick up tips on how to run Facebook Ads – these can be highly targeted and cost-effective
Who should attend:
Anyone in business who has already set up a Facebook page and is familiar with the basics, but wants to learn more.
About your trainer:
Sara Greenfield owns Bright Yellow Marketing, a social media specialist based in Wymondham and Norwich. She has been using social media since the early days and set up her social media business in 2013. With a background of 16 years in the law (as a partner in a top 100 London firm) and 12 years in sales and marketing, running her own Norfolk businesses, she has a firm understanding of both corporate needs and those of local small business owners.
Are you still feeling confused and overwhelmed by GDPR and the implications the new regulations may have for your business? Following on from the success of our GDPR conference last month, we are inviting businesses to attend a full day of GDPR training so that you can gain in-depth, focused and tailored guidance on the regulations.
We will be offering a full day of thorough training delivered by two of the experts who gave a taster of their extensive specialist knowledge of GDPR at the conference: Alex Saunders, Leathes Prior and Darren Chapman, Cyberscale.
The day will consist of a morning covering the legal and policy aspect of the new regulations delivered by Alex, followed by an afternoon which will focus on how to ensure your cyber security strategy meets GDPR requirements. Lunch and refreshments will be provided.
With limited spaces, make sure you book on to this training session taking place at the Chamber offices and allow us to guide your organisation’s preperation for 25th May onwards.
Course structure
Legal, Alex Saunders (09.00-12.30)
Introduction to the legal aspects of the GDPR
Key changes to the GDPR, including:
Data protection principles
Data controllers and data processors
Lawful basis for processing and consent
Data breaches
Individuals’ rights under the GDPR (including subject access requests and the right to be forgotten)
Data Protection Officers
Automated processing and profiling
An overview of the steps that businesses should take
List of action points and documents required
Cyber Security, Darren Chapman (13:00-16:30)
Cyber Security Primer
What GDPR Says about security
The CIA Triad
Deciding on what are “Appropriate” measures
Frameworks & Standards
Documentation
Incident & Breach Response planning
Next Steps
More about the presenters
Alex Saunders, Leathes Prior
Alex is a Solicitor within Leathes Prior Solicitors’ Corporate and Commercial Team dealing with a broad range of matters including acquisitions and disposals, shareholders’ agreements, corporate re-structuring, data protection, intellectual property protection, terms and conditions and other commercial agreements. Alex has a particular interest in the tech sector and has advised a number of clients on the implications of the General Data Protection Regulation over the past year.
Darren Chapman, Cyberscale
Darren has spent the last 10 years providing consultancy nationally and internationally to large enterprises, and running consultancy teams for software companies involved the in the security and virtualisation space. He is now focused on bringing some of that experience to the local SME market in East Anglia.
Please note: The content of the training will be general information and guidance about the General Data Protection Regulation and useful information about the key changes to data protection law of which all businesses need to be aware. The training will not constitute legal advice, and specific legal advice should always be taken in relation to any specific circumstance.
Do you know and understand the stages involved with making an export? Processes and requirements are changing all the time and keeping up to date is vital to ensure you are doing things right.
This full day course looks at the whole export function from what an export is to the processing and selling of products overseas. Perfect for a new member of staff and experienced staff who want to keep up to date.
Aims • Be aware of what is in a sales contract and purchase order • Understand why Incoterms® 2010 are used in an international sales contract • Why, as an exporter, you must be aware of embargos and sanctions on countries • Know the types of goods that are typically controlled with export licences • Know the advantages of using freight forwarders • Why it is important to ensure the commodity code is correct • Understand the reasons for accurate export documentation • Where to go for sources of information
Who should attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials “A better understanding of exporting and more!”
“A great understanding of exporting. The course is very informative and I am walking away with a lot more knowledge.”
“A really good course to begin with. I am new to export and this covered the whole process. I can’t wait for my next course.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you understand the role of HMRC, rules of origin and Intra-EC trade? Understanding complicated customs procedures is vital to help save you time and money when importing and exporting goods.
This half day course will provide you with the information you need to be able to understand how to comply with customs and the procedures in place.
Aims: • To understand the role of HMRC, the rules of origin and Intra-EC trade • Understand key pieces of information on a customs entry and what they mean • Know why it is essential that goods are classified correctly and who is responsible • How to work out the VAT and Duty to be applied to your import • Be able to explain ‘free circulation’
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more
Testimonials “Very detailed and informative course. The trainer was more than happy to answer all of my questions at the end.”
“All aspects of the subject were covered. I would definitely recommend this course to a colleague.”
“Great course – the trainer is very passionate and knowledgeable.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Can’t get your head around preference and non-preference origin? When it comes to the rules of origin it is easy to get confused.
This half day course will take a detailed look at the rules of origin and will provide you with clarity. This course also makes you aware of the differences between the two rules of origin. Aims: • Have a clear understanding of the differences between preference and non-preference origin • Understand the rules determining preference rules of origin • Have an understanding of the percentage rules and how to apply it • Know the different types of origin • Know where you can go for help and identify sources of information
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials “Very knowledgeable speaker who was able to incorporate real life scenarios to add depth to my learning.”
“Things became a lot clearer. I now have a better understanding of the procedures involved and documents that may be required. “
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.