Training

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Do you often wonder what you have achieved? Do you find yourself juggling between tasks? Do you view time as your enemy? This workshop is for anyone who wishes to make the maximum use of their time. The principles and practices of effective time management are covered and helps participants evaluate and improve their own personal effectiveness. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content Identifying Working Styles Activity Logs/To Do Lists Urgent v Important Managing Your Diary Motivation Managing Daily Tasks Time Stealers Delegation Filing Setting Goals & Objectives Course price: Between £74.00 and £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

The course is aimed at anyone who is working within Health and Safety on a day to day basis, any senior members of staff who deal with Health and Safety or anyone who is looking for an update on their current Health and Safety Training.

Now Booking for Wednesday 24th October 2018

In essence the course will enable delegates to: * Take a fresh look at what systems and procedures that are in place- are they fit for purpose? * Review & revise Health and Safety Management * Hear what’s current with H & S Enforcers- what are they focusing on? * Dispel the Myths about Health and Safety-do not believe all that you read in the papers!

The subjects covered are: 1. Mapping the maze of Health & Safety Legislation- including topics such as Manual Handling, COSHH, Ergonomics and work equipment- and how it relates to your business 2. How to ensure that your Health and Safety Policy is Effective including communicating it 3. Are your Risk Assessments ‘Suitable & Sufficient’ 4. Current Hot Topics- what are the Enforcing Authorities looking for- a focus on up to the minute issues including recent changes / charging for visits

Prerequisites: None-just enthusiasm

Duration: One day programme ( 09:00 start-16: 30 finish )

Cost: £125 + VAT Includes all course materials, lunch and refreshments

Venue: RedCat Training Rooms, Norwich

How to book: Contact us on 01603 473732 or email Mitchell@Redcatpartnership.co.uk

Course Tutors: Sarah Daniels is Chartered Environmental Health Practitioner & member of IOSH, having spent over 25 years in the profession. Registered Consultant at www.OSHCR.org The RedCat Partnership ltd have been providing Health & Safety training and consultancy in Norfolk, East Anglia and nationally for over 19 years.

All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.

Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).

Syllabus

·         Role and responsibility of first aider

·         Introduction to first aid

·         The recovery position

·         Heart attack

·         Choking

·         Burns and scalds

·         Incident management and safety

·         Basic life support

·         Adult and paediatric resuscitation

·         Use of AED

·         Control of bleeding and shock

·         Simple record keeping and first aid equipment

“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.

“Lots of hands on role play, was a very good way to learn.”

“The best first aid course (my 7th) I’ve done.”

All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.

Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).

Syllabus

·         Role and responsibility of first aider

·         Introduction to first aid

·         The recovery position

·         Heart attack

·         Choking

·         Burns and scalds

·         Incident management and safety

·         Basic life support

·         Adult and paediatric resuscitation

·         Use of AED

·         Control of bleeding and shock

·         Simple record keeping and first aid equipment

“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.

“Lots of hands on role play, was a very good way to learn.”

“The best first aid course (my 7th) I’ve done.”

“I feel more comfortable going into my first day after attending this induction”

“A very good course”

“A great insight, left feeling more confident”

The Norvic team are pleased to announce that owing to demand we run open courses at our Norwich centre. Our care induction package offers all National Minimum Standards required for all new care staff members.

Day 1

Food Safety Awareness

First Aid Awareness

Day 2

Health & Safety, Risk Assessment and Fire Awareness

Introduction to Infection Control, Safeguarding Vulnerable Adults (SOVA)

Day 3

Moving and handling induction

Day 4

Supporting Medication in a Social Care Setting

Person-Centred Dementia Awareness

(order of days may vary)

Courses for up to 12 delegates can be held at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).

Customers are welcome to pick and chose the elements they attend in response to their needs.

Do call us for further information and to book.

Read about how we have responded to the introduction of the Care Certificate on April 1st 2015 here

“An excellent day, I found it really helpful…will certainly make me think differently about my job”

This two day course is the mental health equivalent of physical first aid training and provides delegates with the skills and confidence to recognize the signs and symptoms of common mental health issues and effectively guide a person towards the right support.

The course will introduce delegates to… – Mental Health First Aid and Mental Health – Depression and suicidal crisis – Anxiety, personality disorders, eating disorders and self harm – Psychosis, schizophrenia and bipolar disorder

On completion of the course delegates will be able to: 1. Spot the early signs of a mental health issue 2. Feel confident helping someone experiencing a mental health issue 3. Provide help on a first aid basis 4. Help prevent someone from hurting themselves or others 5. Help stop a mental health issue from getting worse 6. Help someone recover faster 7. Guide someone towards the right support 8. Reduce the stigma of mental health issues

Now Booking for 13th & 14th September MHFA won’t teach you to be a therapist – but just like physical first aid, it will teach you to listen, reassure and respond, even in a crisis.

Prerequisites: None – just enthusiasm! (well, and a completed booking form…) Duration: Two day programme ( 09:00 start-16:45 finish ) Cost: £395 + VAT Includes course hand book & materials, lunch and refreshments

Venue: No8 Thorpe Road, Norwich How to book: Contact Mitchell on mitchell@redcatpartnership.co.uk a booking form

Course Tutors: The Healthy Working Company, together with The RedCat Partnership who have been providing Health & Safety training and consultancy in Norfolk, East Anglia and nationally for over 18 years. We have a reputation for delivering high quality, practical, effective and engaging training. Regular customers will know we offer stimulating, highly interactive training; you won’t get a dull lecture from us!

This one day course is a must have qualification for all employees who are designated First Aiders.

The course will introduce delegates to…

* The roles and responsibilities of a First Aider. * The legal requirements for First Aid provision. * The importance of accurate incident reporting. * The need to minimize the risk of infection. * The importance of assessing the incident. * Undertaking a Primary Survey. * When and how to call for help.

This course delivers the official Health and Safety Executive/HABC syllabus with one of the most experienced first aid trainers in Norfolk.

The subjects covered & assessed are… 1. Recovery Position 2. Cardiopulmonary resuscitation 3. Choking 4. Bleeding 5. Shock

Prerequisites: None – just enthusiasm! (well, and a completed booking form…)

Duration: One day programme ( 09:00 start-16:45 finish )

Cost: £97 + VAT Includes exam fees, (Accident Report Form Assessment, Written Question assessment & Practical assessment) course hand book & materials, lunch and refreshments)

Venue: No8 Thorpe Road, Norwich

Course Tutor: Pete Muddell & The RedCat Partnership have been providing Health & Safety training and consultancy in Norfolk, East Anglia and nationally for over 18 years.

We have a reputation for delivering high quality, practical, effective and engaging training. Regular customers will know we offer stimulating, highly interactive training; you won’t get a dull lecture from us!

For more information on this course please email Mitchell

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is designed to help those who are charged with the important task of creating and leading teams. As leader you have many responsibilities and obligations and these are essentially the same regardless of whether you lead a small or large team. It’s important that team leaders, managers or supervisors recognize their role in building and managing the performance of their team. This workshop will enable you to understand what is involved in leading a successful team and will help you identify which methods are most effective to get you the best results. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The focus of attention when leading a team. Stages of team development. Building the team by agreeing team identity, mission statement and shared values. Team goals and priorities – how to ensure they are well formed and achievable. Motivational models that highlight what managers can practically do to motivate staff Who plays what roles – achieving the right balance Communication styles Managing different people differently. Overcoming the barriers to team performance. Dealing with challenging individuals. True diversity and inclusion and how to make it work for you Managing Performance Course price: From £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Are you showing up at Social Networking Platforms and not really achieving much; you’re unsure what to say, where to say it and how often you should be talking. If you’re unsure how to measure the impact Social Media is having on your business, then this is the course for you. This course is suitable for all Business people that know they should be using Social Media to enhance their business, but are unclear how to, find it difficult to manage, or struggle to build meaningful business relations on line. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Please bring any login details you have for any platforms that you use. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content Social Media the Big 4 and niche platforms Define yourself as The Expert Help you to find your voice Find your audience/customers See case studies of people using Social Media well Learn to connect with your audience using Video How to be Internet Famous & the many ways to turn that into a profit. Course price: From £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. What is the difference between supervising and managing a team? The role of the supervisor is changing and what this role is (or what people think it is) can be unclear at times. This workshop is for anyone who already supervisors a team or a team leader who wants to freshen up their skills. Aimed at supervisors and team leaders, this module aims to set you up for success and encourage you to take the actions you need to get better results. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: None, pen and note paper are provided. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Starting as you mean to go on – first steps on the success ladder Heroes and villains – making a good supervisor ‘great’ The shape of your role and the focus of your attention Developing teams – what to look out for Achieving a balance between nurturing vs. challenging Delegation as a means of developing staff When I insist – you resist – communication which works! The four supervisory styles – which one to use and when Mastering the art of delegation Forwarding the action – personal action planning Course price: Between £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

Our CIEH Level 2 Award in Health and Safety in the Workplace course replaces the Foundation Certificate in Health and Safety in the Workplace. This course is suitable for all levels and provides an excellent introduction for health & safety in the work place.

This one-day course covers topics such as legislation, welfare, the workplace and workplace equipment, risk assessment, manual handling, hazardous substances, transport and vehicles, noise and vibration.

This course is certified by the Chartered Institute of Environmental Health (CIEH).

This course is delivered at South Green Park, Mattishall and costs £55 + VAT/person.

For more information or to book a place, contact us on 01362 850983 or via our website atwww.poultec.co.uk

Discover How To Generate Leads, Grow Your Network And Make Sales On LinkedIn Are you struggling with Linkedin? Not quite sure what the fuss is about? Wondering whether you should spend even more time on yet another networking platform? It’s ok, you’re one of many, you may even be one of the many who set up an account but then didn’t go back to it. Linkedin is a business tool which helps you to do even more business. Having just hit 200million users, 1 million groups, 40 million visits a week and a total of 5.3billion searches during 2012, you can’t ignore it. Did you know that half of the users on Linkedin are the main decision makers? Did you know that Linkedin drives the most customers for B2B organisations – even more than Blogs? Tapping properly into Linkedin will enable you to drive valuable customers to your website. Tapping properly into Linkedin will position yourself as a leader in your niche and gain you new clients. Stop missing out on opportunities now! This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise LinkedIn for your business to drive traffic and get results.

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA.

Duration: Half-day course (1.30pm – 4.30pm)

Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.

Lunch provided: Light refreshments will be provided. If you are also attending the FaceBook course in the morning a sandwich lunch with crisps and cake will be provided.

Course Content: How to achieve maximum exposure and connect with main decision makers The power of groups and company pages How LinkedIn works with or without a budget How LinkedIn is the perfect marketing tool & discover the ways to use it in your business

Course price: From £37.00 – £48.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This workshop is for complete beginners who want to learn how to stand up and speak in public, but feel anxious and apprehensive. It is also for people who want to improve their current public speaking and presenting skills. Public speaking is most people’s greatest fear, way ahead of spiders, heights, snakes and flying. Whatever your level of experience this stimulating and enjoyable course will make a huge difference to your performance. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content: Controlling and manage fear and anxiety Overcoming nervousness Delivering a professional speech with real impact Improving your self esteem and build your confidence Presenting to any size of audience and command their attention Using visual aids where necessary and keeping the audience’s attention Course price: Between £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk