All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Role and responsibility of first aider
Introduction to first aid
The recovery position
Heart attack
Choking
Burns and scalds
Incident management and safety
Basic life support
Adult and paediatric resuscitation
Use of AED
Control of bleeding and shock
Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA This course is designed to give you the skills, knowledge and confidence that could be vitally important at work or at home. Duration: One-day course (9.30am – 4.30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Introduction The First Aid Kit Assessment of an incident Resuscitation Unconscious casualty Recovery position / Spinal injury recovery position Choking Bleeding Shock Minor injuries Seizures Burns Importance of basic hygiene in first-aid procedures At the end of the course, all trainees will receive a first aid book to support this course. Attendees will also receive an Emergency First at Work Certificate valid for three years. This certificate is recognised through the Health and Safety Executive and accredited by QualSafe awards and OFQUAL. Course price: £96.00 per person For more details or enquiries, please contact us on 01603 788950 or email carrowbreck@broadland.gov.uk
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA The course is designed for users new to Excel. It will provide trainees with the confidence, knowledge and practical experience to use Excel, to create and manipulate spreadsheets and produce printed reports. Delegates should have sufficient Windows experience beforehand. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content The Excel Screen Ribbons, Quick Access Toolbar, Formula Bar, and Status Bar Workbooks and Sheet Tabs Data Entry Types of Data Data Entry Techniques In Cell Editing Selecting Cut/Copy/Paste Drag & Drop Using AutoFill to fill Adjacent Cells and Extend Series, Custom Lists Formulae and Functions Simple formulas & Functions Relative and Absolute References Named Ranges AutoSum AutoFill Paste Function Average, Max, Min & Count Functions Multiple Panes Freeze and Unfreeze Formatting a Worksheet Using Borders and Shading to improve presentation Font & Number Formatting, Alignment Printing Print Preview & Setup Headers & Footers Print Row/Column headings File Management Saving, Closing and opening files New Workbooks Good Working Practice Creating a Chart Creating Charts An explanation of different versions Course Price: Prices range from £77.00 – £99.00 For more details or any enquiries, please contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Open Courses in Norwich CMI Level 3 in First Line Management Are you looking to study for a formal Management Qualification and receive the training of an OU Course from an expert tutor? Then this could be for you! These courses are ideal if you are a junior manager, supervisor or team leader with a responsibility for people and teams and wish to build on your existing management skills and knowledge. This is a 1or 2 day Open Course that will help you to study and achieve a Chartered Management Institute Level 3 Award or Certificate in First Line Management. Personal Development as a First Line Manager This unit develops the knowledge and skills needed for personal development planning, work planning, relationship building and team welfare Improving Team Performance This unit develops the knowledge and skills needed to manage the performance of individuals and teams and how to implement improvement measures. Open Courses in Norwich CMI Level 3 in First Line Management DATES: 20th March – Personal Development as a First Line Manager 24th April – Improving Team Performance 22nd May – Personal Development as a First Line Manager 26th June – Improving Team Performance VENUE & TIMING: Brook Hotel, Barnard Road Norwich. NR5 9JB 9:00am to 5:00pm COSTS: Award (1day): £315 plus VAT For just an extra £160 plus VAT you can attend 2 days and upgrade to a Certificate Prices include all delegate materials, workbooks, ongoing coaching, CMI Membership, online learning library, lunch and refreshments. To book, please email: info@tipsfgm.co.uk call us on 01362 699392 or check out our website www.tipsfgm.co.uk
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Instagram is becoming the influencers platform of choices and it is one of the fastest growing social media platforms. With new features being added every month it is quickly becoming an essential channel to drive activity and grow your brand. Pinterest is one of the fastest growing e-commerce channels and the unique way that it is set up allows content to be shared and discovered much more easily than other social media platforms. On full-day courses a sandwich lunch or salad with crisps and cake will be provided. Light refreshments will be available throughout the duration of this course. Duration: One-day course (9.30am – 4.30pm). Please make sure you have active accounts set up before the course takes place. Equipment: Pens and note paper will be available. Please bring any passwords you may need to access. Main Instagram features are not available on desktop so please bring a device you can use on the day that can connect directly to 4G. Lunch provided: On full-day courses a sandwich lunch or salad with crisps and cakes will be provided. Light refreshments will be available throughout the duration of this course. This workshop will look at the key features of each platform and help you to leverage them to increase leads and grow your brand. The workshop will look at the following areas: Course Content The basics of each platform The features of each platform Creating content and using tools to save you time and effort. Strategies for success Selling products on each platform The aim is to give you the skills required to go away and use these platforms to help grow your business. Course price: £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. The course is designed for users new to Word. It will provide trainees with the confidence, knowledge and practical experience to use Word, to create, format and print professional-looking documents. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The Word Screen Ribbons & the Quick Access Toolbar The Status Bar Document views Creating & Editing Documents Entering text Navigating around the document Selecting Insert/overtype Cut/Copy/Paste Drag & Drop Undo Changing case Printing a Document Page setup, orientation, margins, paper size Page breaks Print preview Printing Font Formatting Using the Ribbons Text enhancements Format painter Keyboard shortcuts Inserting unusual symbols Removing text formats Paragraph Formatting Alignment/justification Line spacing Indentation Borders & shading Bullets and numbering Creating a bulleted/numbered list Changing the bullet points Formatting the numbers Leaving spaces in the list Envelopes and Labels How to use word to print onto different sized envelopes and labels Good Working Practice Creating a Table An introduction to the use of tables to align text and lists in a grid Introduction to Headers/Footers Using the space outside the margins An explanation of different versions Course price: From £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course develops many of the features of Microsoft Excel. We will look at the most useful elements, including formulas and functions, using Excel as a database and sharing text and data with other applications. Everything will be explained in straightforward terms. It is also an opportunity to iron out any bad habits that you may have picked up. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content: Review Brief review of general Excel principles: Arithmetic formulas Looking at +, -, * & / Brackets BODMAS Advanced AutoSum Unusual ranges Auto-Average/Max/Min/Count AutoFill Building Functions Using the Paste Function dialog Basic functions Functions with one argument: Statistical functions Absolutes When/how to use absolute references Formulas and Functions between Sheets and Workbooks Summarising data from multiple sheets Linking workbooks Advanced Functions Functions with more than one argument e.g. the IF Function Named Ranges Naming ranges Navigating using named ranges Using named ranges in formulas Natural language formulas Excel as a Database Sorting your data Filtering a list Useful database features Good Working Practice Copy and Paste Using the Windows clipboard Paste-Special :- Linking to other files and applications. Replacing formulas with data The Drawing Tools Auto shapes Layers Rotation Alignment Grouping An explanation of different versions Course price: From £77.00 – £99.00pp For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is designed to help those who are charged with the important task of creating and leading teams. As leader you have many responsibilities and obligations and these are essentially the same regardless of whether you lead a small or large team. It’s important that team leaders, managers or supervisors recognize their role in building and managing the performance of their team. This workshop will enable you to understand what is involved in leading a successful team and will help you identify which methods are most effective to get you the best results. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The focus of attention when leading a team. Stages of team development. Building the team by agreeing team identity, mission statement and shared values. Team goals and priorities – how to ensure they are well formed and achievable. Motivational models that highlight what managers can practically do to motivate staff Who plays what roles – achieving the right balance Communication styles Managing different people differently. Overcoming the barriers to team performance. Dealing with challenging individuals. True diversity and inclusion and how to make it work for you Managing Performance Course price: From £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Do you know which documents are necessary for an international shipment? Documents are there to help get the goods into the destination country quickly and efficiently. They also offer benefits to both the exporter and their overseas customer.
This full day course looks at export documentation and explains why they might be required, what content is required and the benefits they offer.
Aims • Understand which documents are necessary for an international shipment • Know the key pieces of information required for each document • Understand the importance of preferential trade agreements • Know how to complete the documents • Understand the rules of origin • Know the difference between shipping documents and what they are used for • Identify sources of information with regards to these documents
Who should attend? This course is suitable for anyone involved in the export or import process and who are involved with the preparation of documents such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials “Norfolk Chamber always makes us feel very welcome. The course was as good as always and I now have more knowledge on the industry and export documentation.”
“The content of the course was very goods. I got clarification of the documentation required and how they are used at different stages of an export.”
“Very good course, would recommend.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.