Please arrive 15 minutes before the session starts at 12.30pm. Please note the date of this session has been moved from Thursday 23 March to Thursday 9 March.
In this session (Be Better Online) James Thomas, Attract and Convertwill be your host.
You will learn:
Some top tips to help your business be better at Online for the year commencing 2017. Learn how to attract potential business to your website and convert them into customers.
3 top tips you’ll walk away with:
How to create an online strategy
How to measure the results of your online strategy
Auditing your current online performance
About James:
James is the Managing Director of Attract and Convert. We help small businesses attract and convert more of their target customers.
Video is no longer an option in marketing your business; it’s an essential. It is more engaging, more memorable and more popular than any other form of social media content. Creating videos and going Live will be one of the most effective things you can do to boost your social media strategy.
In this session you will discover:
How to plan your video and Live content
The simple toolkit you will need to make highly effective videos
What to say and how to say it – on video and Live
This online workshop is run by LittlePiggy and 24 Fingers
This one day course is a must have qualification for all employees in the Food and Hospitality sector and will enable delegates to:
*Take personal responsibility for food safety procedures *Keep themselves clean and hygienic *Receive and store food safely * Prepare, cook and hold food safely *Assessing and evaluating the learning
The subjects covered are:
1. Food safety hazards; what can harm the consumer? 2. Safe food storage; food handling & cross contamination 3. Temperature control; refrigeration and chilling 4. Cooking, hot holding and reheating 5. Cleaning and disinfection 6. Pest control 7. Food premises and equipment 8. Legislation
Prerequisites: None-just enthusiasm (but basic spoken English/ literacy does help)
Duration: One day training programme (09:00-16:30)
Cost: £90 +VAT includes examination fees and lunch
Course Tutor: Our courses and tutors are overseen bySarah Daniels & Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession.
The RedCat Partnership has been providing food safety training & consultancy in Norfolk, East Anglia & nationally for over 19 years.
Please arrive 15 minutes before the session starts at 08.30am.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Change Management) Emma Bishop,Optem Limitedwill be your host.You will learn: Change is constant in business due to internal and external pressures. Successful change is about taking people with you. So why do so many change programmes fail? Research shows that up to 70% of them fail. This is down to a number of reasons, but the recurring ones from the copious amounts of research show that communication, unclear vision and under estimating emotions are fundamental areas that need to be taken into account during the planning stage, before anything is implemented.Emma Bishop of Optem Limited will take you through the steps of managing those all important changes in the right way. After all, if you fail to plan, you plan to fail. About Emma:
Emma is the Director of Optem a professional Services Organisation and the Chair of WEN.She has been a Strategic and Operational Senior Manager and Leader in both the Public and Private Sector for over 10 years. Emma has successfully delivered multi-million operations, projects and services across the oil & gas and renewables industries,leading cultural changes, transitions, tenders, client integrations,organisational restructures and substantial commercial savings.With a commercially focused and target driven approach to delivery.Emma has ensures the needs of her clients are balanced with the risks and costs of actions and that change is managed in a structured manner to ensure a smooth and effective transition for all involved.
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required and places limited to one per company per session.
Bookings for this session are now close, forAvailability please email events@norfolkchamber.co.uk. Thank you.
Please arrive 15 minutes before the session starts at 08.30am.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Public Relations) John Haschak, Partnership Plus Limited will be your host.You will learn: The seminar will explain why it is vital in the highly competitive and increasingly media savvy world we live in today it is vital for every organisation to have a well thought out and comprehensive public relations strategy.Given time constraints it will be impossible to cover every aspect of public relations activity. Therefore it will focus on the media, giving delegates an insight into how it operates and the confidence to engage with journalists for the benefit of their own organisations. The event will explain how the media works, what is it looking for, why might it be interested in me and my organisation, how should I get in touch, how should I present my story and what are the do’s and do not’s and how this all helps if things go wrong. Then look at the relentless growth of online & social media, why you must now integrate this into your PR strategy and how to engage with key target audiences online, specifically looking at Twitter and Facebook. About John: A vastly experienced communicator who has over 25 experience of working with major brands and providing senior counsel to a wide range of organisations in the private and public sector. Currently managing director of Norwich based Partnership Plus Limited, a PR & Marketing Agency with a proud record of helping clients achieve their aspirations since it was founded 1967.While he has worked with many leading companies including; Norwich International Airport, Chapelfield Shopping Centre, Norfolk Tourism, Barclays, Hughes Electrical, Hoseasons, KLM UK Engineering & Larking Gowen, his skills also range to helping smaller organisations achieve maximum impact from their budgets. This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. This session is now fully booked. To be placed on the waiting list, please email details toevents@norfolkchamber.co.uk. Thank you.
What are the benefits of wellbeing – and how can you communicate and demonstrate these to your organisation.
What do great leaders and managers do?
How can you develop an approach that truly embeds wellbeing within your culture?
You’ll find out about how you can develop your own targeted approach to wellbeing, as well as gain an insight into effective wellbeing solutions which really work. And you’ll be able to hear a great case study of workplace wellbeing. You will also be able to share your own best practice, and discuss opportunities and barriers for developing wellbeing. You will leave with some practical tips and ideas to improve workplace wellbeing within your own organisation. 3 top tips you’ll walk away with:
Leaders, managers, HR and individuals all have a role to play.
Communication is key to embedding and positioning wellbeing within the culture.
Wellbeing is about an organisational mindset as well as practical steps and activities.
In this session Michelle Gant, The Engaging People Company and Amanda Ninham, HR Manager for Larking Gowen will be your hosts.
About Michelle:
Michelle Gant is the Director of The Engaging People Company which is built upon her passionate belief that happy, engaged people create business success. She is committed to supporting organisations to protect and maintain wellbeing and to create a culture where people are empowered to talk about their wellbeing. Michelle is also a qualified and experienced coach and believes coaching is a powerful tool for wellbeing. She previously was Director of Engagement at Freebridge Community Housing in West Norfolk where she led the workplace wellbeing activities.
About Amanda:
Amanda Ninham is the Head of HR for Larking Gowen Chartered Accountants and Business Advisors. She has experience in a range of sectors, from construction and manufacturing to financial services and professional practice, and believes that the key to a strong employer and employee relationship is achieving a balance of the business needs with passion for its people. Larking Gowen’s core values are firmly focused on these two elements and Amanda, with the backing and support of the Partners, led the introduction of the firm’s total wellbeing programme.
Do you know what an Incoterm is and what one you should use for your export? Used in sales contracts worldwide, Incoterms define the risks and responsibilities of a buyer and seller in an international sales contract.
This full day course looks at the Incoterms rules from a practical point of view and explains all the costs, delivery and risk implications and where you can go for further information.
Aims: • Understand what an Incoterm is and why you should use them • To be able to explain the risk and responsibility for both buyer and seller • Understand the different Incoterms and the pros and cons of each • Know the correct terms for the relevant mode of transport • Know where you can go for further information
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials “Very good course. The speaker was well informed and helpful.”
“Well explained course. All my questions were answered. “
“Very informative. I even purchased a copy of the Incoterms book from the Chamber!”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
This interactive half-day workshop will be delivered by Google AdWords Specialist, Michael Townsend, Managing Director of Wolf Digital Marketing. This AdWords training course will give delegates an in-depth & comprehensive view of what elements combine to create profitable campaigns. If your AdWords campaigns aren’t meeting your objectives and not providing a positive ROI, this is the course for you.
Who Should Attend?
This is a practical workshop aimed at people who are responsible for ensuring that their Google AdWords advertising is reaching the right people within the desired cost-per-acquisition whilst achieving the overall campaign objectives. Delivered in an easy-to-grasp and non-technical format, delegates will be given a briefing before the day, to ensure that they receive maximum benefit from the workshop.
Michael will be on hand to provide guidance on delegates existing accounts on the day.
Required Equipment: Laptop & access to a Google AdWords account (Norfolk Chamber can provide access to a limited amount of laptops upon request).
About Michael
Michael has worked in digital marketing for over 11 years both client and agency side. He helps businesses reach their business goals & improve their profitability through effective digital marketing strategies. Michael has also worked and trained businesses across the UK & Europe on improving their digital marketing performance and digital strategy. The focus is on keeping the workshop as jargon-free as possible and providing practical help, tips and advice that will allow you to get the maximum out of your Google advertising.
Here’s what delegates have to say about our Google Adwords Training…
“I learnt great tips regarding keywords and Click-Through-Rates.”
“I learnt a lot of actions of Google Adwords. This has been very good!”
“Lots of useful stats about campaigns performing well and badly. Negative search term tool and Google Ad extensions. Excellent!”
How often do you find yourself thinking, How do I make my team more effective? This session will cover the six steps to creating a High Performance Team and leave you with strategies you can employ with your team so you don’t need to think that again! This session is ran by Roger Pemberton from Action Coach. 3 top tips you’ll walk away with:
How to be a great manager as well as being an inspirational leader
How to keep your team fully involved and included
How to recruit successfully
About Roger:
After over 25 years in the Food Manufacture sector I have been a business coach for over ten years. In that time I have helped over 200 businesses in Norfolk and North Suffolk achieve improvements in business results and helped over 200 business owners to move closer to their personal goals.
What are the benefits of wellbeing – and how can you communicate and demonstrate these to your organisation.
What do great leaders and managers do?
How can you develop an approach that truly embeds wellbeing within your culture?
You’ll find out about how you can develop your own targeted approach to wellbeing, as well as gain an insight into effective wellbeing solutions which really work. And you’ll be able to hear a great case study of workplace wellbeing. You will also be able to share your own best practice, and discuss opportunities and barriers for developing wellbeing. You will leave with some practical tips and ideas to improve workplace wellbeing within your own organisation. 3 top tips you’ll walk away with:
Leaders, managers, HR and individuals all have a role to play.
Communication is key to embedding and positioning wellbeing within the culture.
Wellbeing is about an organisational mindset as well as practical steps and activities.
In this session Michelle Gant, The Engaging People Company and Amanda Ninham, HR Manager for Larking Gowen will be your hosts.
About Michelle:
Michelle Gant is the Director of The Engaging People Company which is built upon her passionate belief that happy, engaged people create business success. She is committed to supporting organisations to protect and maintain wellbeing and to create a culture where people are empowered to talk about their wellbeing. Michelle is also a qualified and experienced coach and believes coaching is a powerful tool for wellbeing. She previously was Director of Engagement at Freebridge Community Housing in West Norfolk where she led the workplace wellbeing activities.
About Amanda:
Amanda Ninham is the Head of HR for Larking Gowen Chartered Accountants and Business Advisors. She has experience in a range of sectors, from construction and manufacturing to financial services and professional practice, and believes that the key to a strong employer and employee relationship is achieving a balance of the business needs with passion for its people. Larking Gowen’s core values are firmly focused on these two elements and Amanda, with the backing and support of the Partners, led the introduction of the firm’s total wellbeing programme.
Please arrive 15 minutes before the session starts.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at LinkedIn) John Davy, Dojo Media Consulting will be your host.You will learn: Marketing strategies for your business are wide and varied. Every year something new comes along for you to get your head around and fit in with your current marketing effort. Nobody is great at everything. Social media is expanding all the time and getting the message through the noise can be hard. That’s where LinkedIn can cut through and offer some real gains, learn how in this session. About John: John Davy is a life long business networker, both in the real business world and more recently in online communities. John is a leading expert in the business social media platform, LinkedIn. He has a consultancy business in the UK that is specifically targeted to optimise companies approach to this most powerful of business tools. Connect with Dojo Media Consulting:Twitter: @biznetworkguyFacebook:The Linkedin ProLinkedIn:Dojo Media ConsultingGoogle Plus:Dojo Media Consulting Limited This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required and places limited to one per company persession. Please note this event is fully booked, to be added to the waiting list please email:events@norfolkchamber.co.uk
Do you know what an Incoterm is and which one you should use for your export? Used in sales contracts worldwide, Incoterms define the risks and responsibilities of a buyer and seller in an international sales contract.
A new version of Incoterms has been published in September 2019 for implementation in January 2020 and we have arranged for an update course to make the latest information available. The Incoterms® Rules are an essential business tool for international trade because they define the risk and cost responsibilities of each party when arranging loading/unloading of the goods, delivery, import export clearance and freight contracts. They may be used in contract negotiations, as a checklist for buyers and sellers and as a framework for international and domestic sales contracts.
Who Should Attend?
Anyone who is involved in International Trade such as: accounts, purchasing/buyers, freight forwarders, shipping, goods inward staff to name a few.
This full day course looks at the Incoterms® Rules will consider the general features of the rules and will examine each one. The principal differences between old and new rules and changing obligations of the parties will be highlighted.
What does it cover?
Introduction to Incoterms – what they are? what do they do?
The purpose of Incoterms
Incoterms® 2020
The structure and layout
The importance of understanding when delivery takes place and how that impacts on the transfer of risk between seller and buyer
Practical issues around Incoterms® – the pros and cons
Negotiating Incoterms
Testimonials “Very good course. The speaker was well informed and helpful.”
“Well explained course. All my questions were answered. “
“Very informative. I even purchased a copy of the Incoterms book from the Chamber!”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.