Do you know which documents are necessary for an international shipment? Documents are there to help get the goods into the destination country quickly and efficiently. They also offer benefits to both the exporter and their overseas customer.
This full day course looks at export documentation and explains why they might be required, what content is required and the benefits they offer.
Aims • Understand which documents are necessary for an international shipment • Know the key pieces of information required for each document • Understand the importance of preferential trade agreements • Know how to complete the documents • Understand the rules of origin • Know the difference between shipping documents and what they are used for • Identify sources of information with regards to these documents
Who should attend? This course is suitable for anyone involved in the export or import process and who are involved with the preparation of documents such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials “Norfolk Chamber always makes us feel very welcome. The course was as good as always and I now have more knowledge on the industry and export documentation.”
“The content of the course was very goods. I got clarification of the documentation required and how they are used at different stages of an export.”
“Very good course, would recommend.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you know what documentation is required to ensure that import customs clearance takes place without delay? This course will go over a number of documents and procedures involved with importing.
This full day course will explain import documentation and giving knowledge of the key elements of import procedures, including where to go for sources of information and assistance. It will also cover how to comply with customs procedures.
Aims • Demonstrate and understanding of import documents and procedures • Know what should be considered before importing • Understand the content of an import purchase order and the instructions to the supplier • Understand what determines how much duty and VAT is payable • Know how to check and what to check on an import declaration • Understand that the import of certain goods is controlled and where to go for sources of information and assistance
Who should attend? This course is suitable for anyone involved with the import process such as; accounts, purchasing / buyers, freight forwarders, shipping, customer services and many more.
Testimonials “I learnt about imports, licences that may be required and the documentation side of things – overall a very good course!”
“As a complete novice, this course covered all I need to know with regards to imports. It has given me a better understanding of what is soon to become part of my job role”.
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Since 2021, as part of its Rebuilding Thriving Local Economies initiative, Barclays actively worked with two colleges in Great Yarmouth, by delivering two years of intensive and bespoke Barclays LifeSkills workshops to post-16-year-olds. The aim was to help local young people, particularly those in need of additional support, to develop the skills they need to be successful in the workplace and prepare them for living independently. Barclays LifeSkills is a free employability skills and financial capability programme, which can support students and young adults, helping them to develop a variety of skills to improve their future success.
Across 2021-23 two series of Barclays LifeSkills workshops were delivered by experienced youth facilitators from charity The Talent Foundry, supported by Barclays colleagues acting as mentors. Nearly 100 students across the two colleges took part in one or more of the sessions. The sessions aimed to support different groups who face barriers to employment, such as refugees and people from low socio-economic backgrounds, to build their confidence and aspirations.
“The programme has helped me to understand my skills and feel more confident in a job interview.” – participant
During the workshops, students prepared or improved their first CVs, learnt how to do well in a job interview, and improved their personal finance skills, such as working out a monthly budget. Many young people also noted that their problem-solving skills had improved because of taking part in the workshops.
Additionally, college staff felt that one of the most important outcomes of the programme, was young people realising that they have something of value to offer employers and their local community. Through their participation, they were able to raise their self-esteem and become more positive about their future.
In 2022-23, at least 90% of students improved their understanding of:
what transferable skills are and how to use and improve them.
their understanding of their own strengths and skills.
what employers are looking for.
In addition, 87% said they were more open to the possibility of different jobs and careers. Overall, students became a lot clearer about what career they wanted to do, with 72% saying they had settled on a career path or narrowed it down.
‘It opened my eyes to all the different possibilities and helped me be sure of what I really want to be in the future.’ – 19 year-old, female, college student.
The final graduation sessions for both cohorts of students were held at Great Yarmouth Town Hall in spring 2022 and 2023. The students successfully completed their mock interviews with employers and received certificates from their Barclays mentors and local businesses. This celebration event was a confidence boost for virtually all students who took part in it. Some spoke in front of an audience for the first time, to the surprise and delight of their teachers.
Barclays LifeSkills can support students and young adults, helping them to develop a variety of skills to improve their future success. Educators can use Barclays LifeSkills resources to support mainstream students as well as those with additional learning needs (ALN).
In Great Yarmouth, one ALN college educator shared their positive experience of using the free, online resources. They lead a course called Progression to Employment.
“The course is all about developing employability skills…, so I found Barclays LifeSkills very useful…[as well as] for the money skills, …how to help the students understand essential and non-essential spending, how to help them budget.”
Students improved and developed their confidence, transferable skills, knowledge of workplace situations, helping them be better prepared to secure a job.
Find out more about how Barclays LifeSkills free resources can help businesses, charities and other organisations to help young people and adults in your local area to develop the skills, knowledge and confidence they need for work, visit barclayslifeskills.com.
In this week’s Leadership & Life Chat podcast, business leader Antonio Garrido helps other leaders tap into their emotional intelligence, understand the art of truth telling and create more productive working relationships. He offers a reinvigorated perspective on modern day business.
This episode is a complete refresh on the topic of leadership. Antonio Garrido, former architect and author of My Daily Leadership: A Powerful Roadmap for Leadership Success, has dedicated the latter half of his career to helping CEO’s better tap into their emotional intelligence, understand the art of truth telling and create more productive working relationships. His energy and experience offers a reinvigorated perspective on modern day business, as he philosophises with Mark over the reality of business ownership and management in 2023, he gives some uncomfortable examples of the type of personalities still allowed to operate at top levels, and why those businesses open themselves up to failure. Do you want to create a carrot or stick culture?
GET IN TOUCH! We would love to hear your thoughts on today’s episode, email us at podcasts@larking-gowen.co.uk. We’d also love it if you could rate us on Apple Podcasts or Spotify; this really helps people find us!
Thank you to our sponsors Larking Gowen, Chartered Accountants and Business Advisors – check out their website to see how they could help your business www.larking-gowen.co.uk
Do you know which documents are necessary for an international shipment? Documents are there to help get the goods into the destination country quickly and efficiently. They also offer benefits to both the exporter and their overseas customer.
This full day course looks at export documentation and explains why they might be required, what content is required and the benefits they offer.
Aims • Understand which documents are necessary for an international shipment • Know the key pieces of information required for each document • Understand the importance of preferential trade agreements • Know how to complete the documents • Understand the rules of origin • Know the difference between shipping documents and what they are used for • Identify sources of information with regards to these documents
Who should attend? This course is suitable for anyone involved in the export or import process and who are involved with the preparation of documents such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials “Norfolk Chamber always makes us feel very welcome. The course was as good as always and I now have more knowledge on the industry and export documentation.”
“The content of the course was very goods. I got clarification of the documentation required and how they are used at different stages of an export.”
“Very good course, would recommend.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you know what documentation is required to ensure that import customs clearance takes place without delay? This course will go over a number of documents and procedures involved with importing.
This full day course will explain import documentation and giving knowledge of the key elements of import procedures, including where to go for sources of information and assistance. It will also cover how to comply with customs procedures.
Aims • Demonstrate and understanding of import documents and procedures • Know what should be considered before importing • Understand the content of an import purchase order and the instructions to the supplier • Understand what determines how much duty and VAT is payable • Know how to check and what to check on an import declaration • Understand that the import of certain goods is controlled and where to go for sources of information and assistance
Who should attend? This course is suitable for anyone involved with the import process such as; accounts, purchasing / buyers, freight forwarders, shipping, customer services and many more.
Testimonials “I learnt about imports, licences that may be required and the documentation side of things – overall a very good course!”
“As a complete novice, this course covered all I need to know with regards to imports. It has given me a better understanding of what is soon to become part of my job role”.
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
In a recent survey, 74% of employees stated they would be more likely to take a job if the prospective employer had a good benefits package, and 75% of employees said they were more likely to stay in their job for the same reason.*
Leading mortgage and protection broker, Mortgage Advice Bureau, can give your employees access to fee-free mortgage and protection advice from a professional adviser, either in your workplace or at a time that’s convenient for them.
How Mortgage Advice Bureau can help you
We offer a dedicated employee benefits service to ensure your staff not only have access to fee-free mortgage and protection advice when they need it, but also help with education to support them with their overall financial well-being. Our fully qualified mortgage specialists can support your staff no matter what their circumstances. For instance, they could be planning to take their first step onto the property ladder, upsizing to a bigger home for their growing family, or perhaps they’d just like to see if they could save money on their current mortgage. Whatever their circumstances, we can give you peace of mind that your employees are being looked after, and that those with money worries will have one less thing to worry about.
Our mortgage service offering
Advice drop-in sessions at your premises
Mortgage and protection ‘Lunch and Learn’ sessions
Face to face or telephone mortgage and protection appointments at a time to suit
Access to information, tips and calculators
Dual branded mortgage portal to easily arrange appointments
Financial well-being emails to be sent at a frequency to suit you.
Get in touch
If you’d like to speak to us about our dedicated employee benefits service, feel free to get in touch.
Zainab Balami is the Founder and Managing Director of Zazou Production Works, based in Norwich.
Zainab is an animation producer, scriptwriter and founder of Zazou Production Works, a UK-based boutique company dedicated to creating IP (intellectual property), developing content and building brands in the children’s and family entertainment industry.
Zainab has versatile skills and experience working on various animation projects as a creative producer, animator and prop designer. She has additional experience in campaign work, social media and brand management & communications.
Welcome to our quarterly newsletter. We at Drive Alive are hoping you are keeping safe and well during these testing times. We are pleased to share with you that the team has been busy behind the scenes developing our online services to ensure continued legal compliance for all our customers. We are also pleased to announce and welcome a new member to the team; Andrew Bunn, who joined us in early April as our new Sales Executive. We hope you find this newsletter informative. Stay safe and take care from us all at Drive Alive.
E-ASSESSMENT A convenient way to risk assess your drivers and maintain legal compliance. https://www.drivealive.co.uk/fleet-risk-management-driver-e-asse
ONINE DEFENSIVE DRIVING Defensive driving techniques reduce the likelihood of a collision or incident and can even save costs related to vehicle maintenance and fuel consumption. https://www.drivealive.co.uk/online-defensive-driving
DEEP VEHICLE CLEAN We have put together a simple checklist on how to ensure your vehicle is thoroughly clean during the Pandemic. https://c1a104d8-9e6f-4e52-a368-f2e4a7d49a75.usrfiles.com/ugd/c1a104_fe1534e1444348e9be7795c877574d0e.pdf
FRENCH BREATHALYSER – GOOD NEWS for drivers travelling to France in the future, it appears that the French government have dispensed with the law requiring you to carry Breathalyser kits in your vehicle!
Organisations face difficulty juggling evolving technology, recruitment and exceptional customer experiences while handling other core operations. This article will outline what an outsourced contact centre is and the benefits of using one.
What is an outsourced contact centre?
An outsourced contact centre is an external team who manage customer communications for your organisation. They provide services such as Inbound Call Handling and Virtual Receptionists, as well as outbound services such as telemarketing, lead generation and market research. Organisations can also manage outbound services, such as telemarketing, lead generation and market research.
There are a variety of outsourced contact centres:
Onshore – an organisation based in your home country so employees can relate to your customers. This is the best approach for privacy and security.
Nearshore – an organisation based in neighbouring countries to your home country. This option can be a more affordable option.
Offshore – an organisation based in low-cost countries around the world.
Why should you use an outsourced contact centre?
When your organisation doesn’t have a full view of the full customer journey
When your organisation’s technology is damaging your customer experience
When you’re struggling to recruit, train and retain staff
When your customer experience statistics are lower than you’d like
When your organisation wants to lower overheads
Benefits of using an outsourced contact centre
Saves money. Using an outsourced contact centre cuts costs by eliminating the need to hire and train staff, purchase additional equipment, or allocate extra workspace.
No need to worry about recruiting and retaining staff. It can be hard for organisations to recruit and retain contact centre staff. Outsourced contact centres know which skills are needed for Call Handlers and can easily find qualified staff.
An outsourced contact centre will monitor and adjust staffing levels to ensure they meet the needs of a business.
Increased efficiency. Efficient processes are used to ensure quicker responses, fewer errors and higher customer satisfaction.
Focus on operations. Rest assured knowing your customer communications are in hand and focus on your core operations.
It can be difficult to know which outsourced contact centre is most suitable for your organisation. Some outsourced contact centres focus on one industry, whereas others hire staff from a variety of backgrounds and allocate based on client’s requirements.
CallEEAST offer a variety of contact centre services dependent on your requirements. We differ from other providers because we reinvest all our profits into the East of England Ambulance Service, supporting NHS innovations and improving patient experiences. Choosing CallEEAST ensures both high-quality services and social value for your organisation.
Want to know more why an outsourced contact centre would be suitable for your business? Visit our website to find out more > https://www.calleeast.co.uk/ or call us on 0300 790 6274.
Q1 2025 Review Webinar – Trump, The Spring Statement and Markets.
Never mind Black Swans – look out for the Orange Man!
The first quarter of Trump’s second presidency has confirmed many people’s worst fears – and more. Markets are struggling to make sense of the mercurial leader of the free world and are in retreat, giving up the post -election Trump Bump gains. Market corrections are part and parcel of investing. They are uncomfortable to navigate but, as long as we avoid the urge to panic, seldom cause lasting harm to portfolios. Usually they are triggered by a ‘Black Swan’ event – something unexpected. Covid is a good example. This time it has been triggered by someone who told us what he’d do – the problem is few people believed he could be quite so reckless!
In this session we’ll be trying to look beyond Trump’s aggressive rhetoric to make sense of what the world will look like once the dust settles. Standing a bit further back to put things into perspective is a good discipline to adopt when investing and that’s what we’ll be doing.
We’ll move on to reflect on the Spring statement, paying particular attention to the OBR’s reaction. We’ll look at the implications for the domestic economy, focusing on inflation and growth.
Do you want to start 2024 with a fresh new look and set of professional photographs that sing your personality and brand? I’m offering Norfolk Chamber of Commerce members 10% off a three-hour brand photo shoot in December and January. Whether you are a one-person team or a medium/large-sized business we can use our time together to create a stock of photographs that you will be drawing upon for months to come. Whether you want to update your headshot, or team photographs, have images of you at work or interacting with your clients you will leave with a body of bright, colourful and authentic images that you will be proud to have represent your business.
Professional photographs are key for promoting a business. I love to hear your story and understand how you’re going to get the best value from a shoot. We can discuss locations – either in, or outside of your natural working environment – wherever you’ll best be able to convey the uniqueness of your brand and business.
To book your photo shoot and start 2024 off with a fresh new stock of professional photographs contact me now to talk through what a photo shoot with me might look like and how I can help elevate your business online.
A three-hour brand shoot with me would normally be priced at £495 but for Norfolk Chamber of Commerce members for shoots booked in December and January are priced at £445.50 (benefiting from a 10% discount)