The team at Uptech have always strived to lead the way for IT support in Kings Lynn and West Norfolk. And they have always been at the forefront of Cyber Security, even going back to when it was a book through the post once a month.
To mark our commitment to this, we have now been certified as a Microsoft Gold Partner. What does that mean for our clients? A Microsoft Gold Partner provides high-quality Microsoft-related products or services, in competencies (technical topics) that were awarded the Gold certification from Microsoft after achieving a few prerequisites and milestones in terms of performance, quality of service & customer care.
So, the Gold certification is a testament to the firm’s customer care ability & quality of service in the specialty designated in that certification / competency, and it is Microsoft’s way of acknowledging their best partners. It’s a way for companies to differentiate themselves from competition.
Also this month, the team has passed Cyber Essentials Plus Certification. What is Cyber Essential Plus, and what does it do? Cyber Essentials Plus is the highest level of certification offered under the Cyber Essentials scheme, an official UK wide, government-backed certification that helps companies guard against the most common cyber threats and reduce your risk by at least 95%.
Cyber Essentials Plus ensures you have the five technical controls needed in place, with cybersecurity verification completed by a regulated auditor. This audit is the key difference between Cyber Essentials and Cyber Essentials Plus.
Cyber Essentials is the guidelines we base our services on, ensuring that our clients have the key points in place to make sure that their data is secure, and their clients data is secure as well.
For more information on our services, or how to obtain Cyber Essentials or Cyber Essentials Plus. book a call with us here.
Want to make social media work for your business? Our half-daytraining workshopwill give you the knowledge and tools you need to maximise your social media efforts.
From the simple basics of Facebook and Twitter through to the more advanced stages of monitoring and insight, we’ll show you how social media works, why it’s so successful and what you can do to harness it, exploit it – and enjoy it.Social media can be complex but it is also one of the most exciting, mobile and inclusive areas of digital communications.
You will learn
HowtouseTwittertopromoteyourbusiness.
GainmoreengagementusingLinkedin.
HowtouseFacebooktotargetidealcustomers
No online marketing experience is needed and technical jargon will only be used where essential and will be fully explained.
Book onto our trainingand let us help you realise the enormous potential social media can offer your business.
About Jonathan White
The training is delivered by Jonathan White, Managing Director of Desire Marketing. Jonathan has many years experience working in the online arena having previously been Online Sales Director for DHL Express and Lead Consultant for the initiation and development of myhermes.co.uk.
We are delighted to welcome two new Chamber Gold Patrons -Aviva, and Greater Anglia rail franchise – who join existing Gold Patrons Hugh J Boswell and Chapelfield.
Pictures show Chamber CEO Caroline Williams with Andrew Dernie, Head of Business Operations at Aviva, and Chris Perry, Chamber Membership Manager, with Jonathan Denby, Head of Corporate Affairs at Abellio (Greater Anglia Ltd).
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
The Great Yarmouth Chamber Council meeting was recently held at the E-Tech Group’s office. The economic round robin highlighted that whilst Great Yarmouth businesses were doing reasonably well, the economic climate was still tough. A recent British Chambers of Commerce (BCC) Quarterly Economic Survey (QES) had indicated that confidence had dipped in the manufacturing and export sectors, in comparison to previous quarters. Chamber Council members in the engineering sector advised that although there was a lot of engineering work available, bank assistance for cash flow to support business growth was hard to obtain.
Simon Grey, the new CEO of East of England Energy Group (EEEGR) also attended the July meeting and updated the Chamber Council members on what he had achieved in his first 6 weeks on the job. It was agreed that it was important to ensure that both the local and the wider business community needed to be kept up to date on what was happening in the energy industry, particularly with regards to the wind and renewable energy sector.
Please arrive 15 minutes before the session starts at 12.30pm.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Crisis Communication) Kate Morfoot, Jungle Communicationswill be your host. You will learn: Learn how to control a story, before it controls you, why company reputation means more to your business than you think and how to save your company from the media pit bulls when the mud is flying. Learn by example, learn from Kate Morfoot of Jungle Communications. About Kate: Kate Morfoot was one of the first PR graduates in the UK and has worked in the PR industry ever since uni. She founded Jungle PR (now rebranded to Jungle Communications) ten years ago, an award winning agency with a track record of delivering successful and high profile PR & Marketing campaigns for many clients in Norfolk and throughout the UK. Follow Jungle Communications: @JunglePR This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required.Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. Bookings for this session are now closed. For availability please phone 01603 625977 or email events@norfolkchamber.co.uk
The Norfolk Chamber and enterprise GY are launching a brand new free-to-attend event to help businesses to gain the skills they need to successfully pitch for new business, and at the same time practice what they have learned.
Called ‘Pitching for Business’, the free to attend half-day morning event will be held during Global Entrepreneurship Week, on 14 November at the Novus Enterprise Centre, Great Yarmouth. It combines a series of informative workshops, networking opportunities with key Norfolk buyers, and a business support exhibition.
Caroline Williams, CEO of Norfolk Chamber, said: “GY Businesses have benefited in the past from the ‘Meet the Buyer’ events run with enterpriseGY. ‘Pitching for Business’ has a different more informative and informal style. Businesses from start up to more established businesses have a choice of 6 workshops throughout the morning to hone their presentation and procurement pitching skills, learn about online marketing, relationship building, securing finance and find guidance as a new start up going into their second year.
There will also be a networking lunch, attended by key regional buyers, where businesses will have the opportunity to practice what they have leaned.”
Peter Wright, Economic Development Officer at Great Yarmouth Borough Council, said: “enterpriseGY aims to enhance entrepreneurial activity across all sections of the community within the GY Borough. ‘Pitching for Business’ is specifically aimed at helping new and existing businesses to develop local markets and learn how to win business .
We are delighted to be working closely with the Chamber .They are well known for their meet the buyer events and they have good contacts within the business community.”
The series of six, 40-minute, interactive workshops will be presented throughout the morning. Their topics range from online marketing tips, to securing business funding, relationship building and procurement and public sector pitching. One of the most popular workshops is proving to be ‘Pitching & Presentation Skills’, delivered by Jean McNeil, from Best Support. She said: “This workshop will be very interactive and help you improve the key pitching and presentation skills essential for any business.
“When a golden opportunity comes along you don’t want to blow it! You want to impress the buyer and not depress them. In this session you will learn how to prepare for specific buyers – learn what buyers tell us they need, deliver a clear message for maximum impact, avoid the pitfalls – top tips on what works and what may not, handle questions – listening and responding skills, and prepare yourself and be confident – people buy from people they like.
“Three of the main criticisms we have had from buyers regarding people who have pitched to them is that firstly they haven’t done their research, secondly they don’t listen and thirdly that they haven’t tailored their pitch to suit the buyers’ needs.
“I will be researching the key buyers before the event and during the workshop I will ask the attendees if they have done this research and help them to pick out relevant points to ensure they are fully armed with as much knowledge as possible before they actually speak to the buyers at the networking lunch.”
Buyers attending the event will include Gardline, HSBC, Hugh J Boswell, Midexco, Norfolk County Council, Performance Plus Partnership and Waveney District Council.
There will also be a business support exhibition, with stands from organisations looking to help and advise delegates in a variety of different areas that will compliment their business. They will be A4E, Economic Development Unit – Enterprise Zone, Federation of Small Businesses – Great Yarmouth & Waveney, Great Yarmouth College, New Anglia LEP, Norfolk Chamber of Commerce, and the University of East Anglia.
‘Pitching for Business’ will be held on 14 November at the Novus Enterprise Centre, Great Yarmouth, from 8.30am to 12.30pm, followed by a networking lunch until 2pm. For further information or to book your place, go to Pitching for Business
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Do you often wonder what you have achieved? Do you find yourself juggling between tasks? Do you view time as your enemy? This workshop is for anyone who wishes to make the maximum use of their time. The principles and practices of effective time management are covered and helps participants evaluate and improve their own personal effectiveness. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content Identifying Working Styles Activity Logs/To Do Lists Urgent v Important Managing Your Diary Motivation Managing Daily Tasks Time Stealers Delegation Filing Setting Goals & Objectives Course price: Between £74.00 and £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Digital marketing agency, Bigfork have redesigned the website for the Norfolk Car Club which provides new Volkswagen cars and vans for members to drive on a pay-as-you-go basis. Norfolk Car Clubvehiclesare operated by Co-wheels – a not for profit community interest company which is establishing a network of car clubs across the UK.Norfolk Car Club is supported by Norfolk County Council, Norwich City Council, the Department of Energy and Climate Change, the Department for Transportand other partners.The aim of the club is to help:
Reduce your transport costs
Provide you with greater access to transport
Reduce your transport related carbon emissions
The new website is responsive to ensure that it can be viewed across desktops, tablets and mobiles and has an improved navigation to make it easy for customers to find their nearest Car Club car. You can see the site at www.norfolkcarclub.com
Course location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA With 1Billion+ users Facebook is the most successful social media platform. Knowing that your business should be on Facebook and knowing what your business should be doing on Facebook are completely different. If you are one of the many businesses that are on Facebook but are unsure of how to generate leads, customers or money from it then this workshop is for you. Duration: Full-day course (9.30am – 4pm) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The Doʼs and Donʼts about creating your business brand on Facebook How it works the basics and the advanced Understanding what can be see and what can’t be seen Creating a community of potential customers, converting them into customers and retaining them Creating content that will engage people on Facebook Driving customers to your website using Facebook Generating leads via Facebook Facebook and where you stand legally Researching your competitors on Facebook Achieving your goals using Facebook Measuring your efforts Overview of Facebook advertising and its benefits What you will take away from this workshop? You will see clearly how Facebook can be used for your business You will be able to create a marketing strategy for Facebook You will know what to do to achieve maximum visibility You will gain knowledge and some practical experience of how to use Facebook for your business You’ll come away with plenty of ideas for content that will increase your customer base Format Practical > so please have your log in details Live demonstrations Session learning Course costs: £77.00 – £99.00 per person. For more details, please call Broadland Council Training on 01603 788950 or email carrowbreck@broadland.gov.uk
The Global Marketplace Series begins with our first event, taking place on 08 November at Fluke Precision Measurement Ltd in Norwich.
“Spotlight on Turkey” will look at this most dynamic and attractive market for UK companies. Already sizeable, the Turkish economy will be the second fastest growing economy in the world by 2018 and will out-strip those of Italy and Spain in the next decade.
A young growing population and EU funding mean there are opportunities for UK companies in a variety of sectors including:
Refined Petroleum
Chemicals
Harbours and harbour services
Automotive OEM and Side Services
Automotive OEM Investments
Automotive Side Supplier Investments
Railway/Tram Locomotives and/or Railway Cars
Transit Pipe Line Transportation Services
Electronics
Medical, High Precision and Optical Equipment
Pharmaceuticals
Aircraft and Space Vehicle and/or Parts
Machinery (including Electrical)
Integrated Metal Production
Hear from our host who, as a regular exporter to Turkey, can advise you of their experiences of trading with this market. All the information provided will help aide your decision on whether you should take the next steps to trading there.
Delegates will be able to learn from an informative workshop delivered by Matthew Dabbs, International & Trade Channel Manager of Barclays, who are sponsoring the series.
Registration will begin at 3.30pm for a 4.00pm start, ending at 6.00pm with a light networking buffet.
Book your FREE PLACE at this seminar to find out how you can access this thriving market, by emailing export@norfolkchamber.co.uk
Take a look here for details of the next five events in this series, covering Libya, Dubai, Angola, Saudi Arabia and Emerging Europe.
For help and advice any other matter relating to International Trade, you can contact Tracey direct on Tel. 01603 729711 or email: tracey.howard@norfolkchamber.co.uk