This one day seminar looks at the whole export function. It provides a perfect introduction for new staff, is ideal as a revision exercise for staff who may be a little “rusty” and need to get up to date, and as an overview for supervisors and management who have to understand what their staff are doing.
By the end of the course the delegates will be able to:
Prepare an export quotation
Organise the export office
Understand export order processing and an overview of export documentation and terms of sale
Date: Wednesday 6 July 2016Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 9.00am – 4.30pmPrice: Members £208+VAT, Non Members £260+VAT
One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade
Please Note – members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable
Norfolk Chamber, through its linkage to the British Chambers of Commerce, is pleased to be able to offer Accredited Training Courses covering International Trade from January 2013.
The British Chambers of Commerce (BCC) is playing a leading role in the Government’s Get Britain Exporting agenda by launching a new National Trade Skills Training programme.
The ‘core 6’ course set will be accredited by the BCC and offered through the Chamber Network as a family of short courses. The courses are individually and collectively relevant to SMEs who wish to improve the skills and competence of their staff.
Candidates achieving Pass or Merit in any of the courses will receive a uniquely numbered certificate in each area. Those who pass all six courses will achieve a nationally recognised Foundation Award in International Trade.
The training programme has been developed after demand from employers for a national skills experience for their staff. By developing a national solution to the exporting skills gap, the BCC is making a vital contribution to helping the government achieve its target of creating 100,000 new exporters.
These courses are suitable for both experienced exporters and those with no previous knowledge of exporting.
The 6 course titles are:
Understanding Exports
Methods of Payment
Export Documentation
Incoterms® 2010
Letters of Credit
Import Procedures
Using the unique international trade experience within the chamber network, the BCC identified these six core, one day courses that businesses need to be able to start exporting. Through a steering group of Chamber experts they developed an accreditation process to give employers confidence that those attending the course have gained relevant and applicable knowledge and that their competence has been assessed and verified enabling them to boost their businesses export drive.
The courses will continue to be delivered by our trusted, accredited trainer Mike Strawson, who has been working with us for many years. Those of you who have attended our courses will know that Mike has an incredible knack of delivering the content in such a crystal clear manner, delegates walk away with a sound understanding of the subject. Mike has in fact, played an instrumental part in writing the new Accredited Courses for the BCC, and they are very similar to our existing ones.
For more information on these courses, please see our flyer or contact the International Trade Team on 01603 729712, email export@norfolkchamber.co.uK
All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Role and responsibility of first aider
Introduction to first aid
The recovery position
Heart attack
Choking
Burns and scalds
Incident management and safety
Basic life support
Adult and paediatric resuscitation
Use of AED
Control of bleeding and shock
Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
HMRC is introducing Real Time Information (RTI) for PAYE from April 2013. The vast majority of employers are required to start submitting PAYE returns in real time in April 2013 and all employers will be routinely reporting PAYE information in real time by October 2013.
From April, PAYE returns are electronically required each time a payment is made, as part of routine payroll processes. Employers operating their own payroll will need to consider and take the appropriate action to either update their payroll software, obtain new payroll software or, where an agent or payroll bureaux is used, discuss the changes with their payroll provider. During October HMRC will be writing to all employers telling them about RTI, advising what they should be doing to get their business ready for the changes to PAYE in April 2013, and signposting HMRC guidance.
Please arrive 15 minutes before the session starts at 08.30am.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Business Blogging)Huw Sayer, Business Writers Limitedwill be your host.
You will learn:
In this interactive session, Huw will discuss ways to improve your business blogging. Hewill look at why you should blog, what you might blog about and how it can help you build your brand. He’llwill also discuss how blogging should fit with your sales, marketing and social media strategy. This session will include practical tips on content and style for aspiring bloggers and those responsible in managing external writers
About Huw:
Huw is a director and co-owner of Business Writers Ltd, a communications consultancy with clients in the UK and Europe. He has over 25 years experience in marketing and corporate communications anddraws on this to help clients create engaging conversations with their buyers, suppliers, employees and investors.
Outside of work, he uses social media and speaking engagements to champion innovation and culture in East Anglia. His passion is encouraging more people to visit our region and more businesses to invest here. The Eastern Daily Press called him “one of the top 20 tweeters in the region,” while the EDP Norfolk Magazine called him “a great Norfolk online ambassador.”
Working with partners, Norfolk County Council is seeking to progress a number of key infrastructure initiatives in 2012/13 and beyond. The attachedupdate aims to keepeveryone up to speed on progress.
The most cost effective and easiest way to grow your business is through your existing customers. In this workshop we cover how to sell more to existing customers and how to get your customers to do the selling for you. Known widely as referral-based marketing or turning to your customers into raving fans.
Why do customers leave?
What does a good customer experience look like?
The ladder of loyalty – turning customers into raving fans
The importance of marketing to your existing customers
Creating a customer journey process that delivers great customer experience every time
By the end of the workshop you will be equipped to:
Implement a process that clearly defines customer services in your business
A strategy for gaining referrals
Marketing ideas on how to retain and grow your customers
Responding to Ed Miliband’s keynote speech to the Labour Party Conference in Manchester, John Longworth, Director General of the British Chambers of Commerce (BCC), said:
“Ed Miliband extended an olive branch to business by saying that Labour wants to engage with the private sector and small businesses. Many companies in the real economy will want to hear more over the coming months about Mr Miliband’s promise to support businesses focused on long-term growth.”
On banks and access to finance:
“Many businesses will sympathise with Ed Miliband’s ultimatum to the banks to reform or face regulatory action. However, there could be perverse consequences of a political witch hunt. In designing its future policies to improve access to finance, Labour must be careful not to undermine the financial services industry, which makes such a valuable contribution to our economy. Labour must also set out how it will make a British Business Bank a permanent part of our national growth strategy.”
On skills and education:
“Employers have long said that our national obsession with university leads to a blatant disregard for the majority of young people. Too often, young people come out of education without the skills required for the world of work. We need to value all types of skills equally, as they are all critical for the success of the economy. Business cannot function without the right mix of academic, technical and manual skills – they are all vital.
“Ed Miliband wants to put employers in the driving seat for training and skills. He’s right to say that giving employers greater control over training funds will deliver results. But introducing yet another overhaul of qualifications is not the answer. Businesses have a hard enough time determining the value of current qualifications. Instead, we need to focus on getting businesspeople into schools to help prepare young people for the world of work, boosting apprenticeships, bringing back enterprise education, and ensuring no one leaves the classroom without the basic skills needed to succeed in work.
“To get there, however, Labour may need to reconsider its long-held views on academic selection. The systems that work best in the rest of Europe separate academic, technical and manual schools, where they are funded and valued in equal measure. Labour must also look beyond the issue of apprenticeships in tackling problems with public procurement.”
All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Role and responsibility of first aider
Introduction to first aid
The recovery position
Heart attack
Choking
Burns and scalds
Incident management and safety
Basic life support
Adult and paediatric resuscitation
Use of AED
Control of bleeding and shock
Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
Over 100 Norfolk businesses, large and small, came together this morning to discuss the economy from both a local and a national scale at a bustling Norfolk Chamber breakfast at Dunston Hall, sponsored by Steeles Law.
Attendees heard a presentation from John Longworth, Director General at the British Chambers of Commerce, who provided an overview of key economic issues facing businesses across the country, including the Eurozone and USA. Mr Longworth commented on the confusing economic data coming out of Government. He felt that the data was “not inaccurate but incomplete” and was causing businesses to lack confidence in investing.
He felt that access to capital remains key to economic success, as was the funding of infrastructure rail, road, aviation, energy, digital and of course skills. Mr Longworth complimented Norfolk Chamber on its campaign work and emphasised the need for the Chamber network to continue to make the business case to government and to “hold people’s feet to the fire” if they try to avoid addressing the key issues.
Chloe Smith, MP for Norwich North and Parliamentary Secretary at the Cabinet Office, highlighted three areas that are essential for economic growth at a local level, namely infrastructure, in particular rail, young people and export. Ms Smith emphasized the need for local businesses to work together with the Chamber to get behind the new Norfolk Rail Prospectus as there is a window of opportunity to get the business voice heard.
John and Chloe then went on to interact with several Norfolk businesses by holding a Q&A session and addressing the questions and concerns of a varied audience.
John commented “I was delighted to be speaking at the Norwich Economic Breakfast. The economic climate is of concern to businesses of all sizes, though many tell us things aren’t as gloomy as newspaper headlines suggest. I enjoy hearing from members, and will do all we can at the British Chambers of Commerce to ensure the government listens to what Norfolk businesses need to grow, and contribute to a strong economic recovery.”
Chloe commented “As a local MP and minister, economic growth for Norwich, Norfolk and the country is my top priority. I make it my business to understand business, and so I was delighted to join the Chamber for such an informative event.”
The breakfast also featured a very special guest, Nelson the Gorilla, who was there to highlight the work the Chamber is doing with the charity Break. Aiming to have 50 Gorilla sculptures around Norwich in 2013, Break have launched their ‘Go Go Gorillas’ project and are looking for the support of Norfolk businesses to sponsor a sculpture.
Nelson’s cousin, Horatio, will be being painted live at the Chamber’s forthcoming B2B Autumn 2012 event, taking place on 18 October at Norwich City Football Club, with a special guest appearance from Jake Humphries, an Ambassador of the ‘Go Go Gorillas’ project.
To view photo’s from the Norwich Economic Business Breakfast, visit the Norfolk Chambers’Facebookpage.
Bookings for this event have now closed. For availability please emailevents@norfolkchamber.co.uk. Thank you.
Please arrive 15 minutes before the session starts at 12.30pm.
Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Personal Development) Tom Rushworth, Mindspan Global Ltdwill be your host.
You will learn:
We all know that ‘Success’, ‘Fulfilment’ and above all ‘Happiness’ in life and work is not guaranteed by academic performance alone but how do we maximise our own ‘Performance’? Tom Rushworth, Performance Development Trainer, intends to presentfun yet thought provoking insight in to how we consciously and subconsciously develop our own personal ‘Mental Map’ or ‘Mind-set’ that drives the way we Think, Feel, and Behave, which ultimately has a huge impact in our Results/Outcomes in life.
About Tom:
Tom started hiscareer in 1985 as a graduate Mechanical Engineering. Hespent the first 10 years in Engineering Project Management, before moving into Sales and Commercial roles. After +30 years in corporate life and a having seen lots of different business close up, as an employee and a supplier Tombecame more and more interested in what makes us humans and therefore the businesses they work for tick. Tomfigured hemust know something worth pasing on, so left to start hisown business in April 2015 literally to put his money where his mouth is to see if anyone would pay to listen to him!
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”