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View our latest edition of Let’s Talk, which includes the following hot topics below
At Impact Services we love what we do, and we are a family business. Not just because there are a few family connections in the team, from leadership all the way down, also because we operate as a close knit family group and we are tied to the same exemplar purpose in all that we do.
When we gain new business, whether it is a single house or a large scale agricultural, commercial business or a school, we treat everyone the same. Not only that, but we celebrate everyone and approach the work in exactly the same way. And we love to support domestic customers on their renewable journey and business, farmers and academy trusts on their Net Zero journeys and help them save money.
So, as a business, who have now been in operation for 15 years, we are super proud to announce our new contract as approved supply partners to E.ON covering the East of England. We are excited to be able to work with the excellent team at E.ON and support their customers in making positive impacts on the climate and saving money too.
And of course, to be excellent in what you do it is the customers words that matter most, and this is why we are also so proud of our outstanding Google 5 star reviews and you can view these in the link below
Impact Services are a 15-year-old, family business, who have completed 1,000’s of large and small scale renewable energy installations for the commercial sector, the farming sector, schools, social housing and private domestic clients.
The business covers Solar PV, Batteries, Electric Vehicle Charging, Biomass, Heat Pumps and Thermodynamics
Winners of National and Regional Energy Efficiency Awards too!

If you would like to know more about your own NetZero journey please get in touch with us
A bereaved mum is swapping bubbly for bubbles and planning a poignant hen party with a difference.
Rather than hitting the town, Deborah Goddard is rallying friends and family and taking part in East Anglia’s Children’s Hospices’ (EACH) Norwich Bubble Rush.
She wants to raise funds for the charity as it supported her following the death of her baby daughter in April 2022.
Jovie was just a year and 11 days old and, afterwards, Deborah and her family spent time making memories at The Nook.
Now she wants to give something back and is looking forward to a day of a foam-filled fundraising on 16th July.
“There are 18 of us in the team and we’re all looking forward to it,” said photographer Deborah, who is marrying Jovie’s dad, fiancé Chris, on 19th August.
“My Matron of Honour has been the main organiser and she knew I didn’t want a traditional hen party.
“I didn’t want to go out – that’s just not me – but this seemed like a fun, meaningful way to say thank you and show support.
“As soon as I saw the advert, I knew it was what I wanted to do.
“EACH has become a massive part of our lives and we’re happy to do whatever we can to help.
“It feels like my daughter will be part of the celebrations and that’s very important to me. It’s like we’ll be together on the day.”
Jovie had a severe brain condition that was detected during pregnancy.
She defied the odds by living for over a year and after her death at the Norfolk and Norwich Hospital, she moved to The Nook.
Her family were able to create precious memories and spend time together.
“It was an incredibly tough time,” said Lowestoft-based Deborah.
“Jovie did amazingly and we feel blessed to have had a year together, because she wasn’t expected to live that long.
“EACH was there in the background when she was alive, in terms of helping with symptom management.
“Then, after she passed, we had the chance to spend some days at the hospice.
“It was still a shock, despite being expected, and gave us an opportunity to process everything that was going on.
“We felt looked after. My other daughter, Tallulla, was supported and got the attention she deserved and we had the chance to bath and dress Jovie.
“We made hand and footprint casts, creating precious memories that I’ll forever hold close to my heart.
“It wouldn’t have been possible otherwise, so I’ll always be grateful.”
Deborah and Tallulla, now 14, continue to receive bereavement support at The Nook.
They also attend events at the hospice with Jovie’s Dad and their other children, including Memory Days.
“It’s lovely having a place where Jovie will always be remembered,” added Deborah.
“It makes me feel that I’m not alone in my grief.”
To show your support and sponsor Deborah, click here.
A record number of participants – more than 2,000 – have signed up for this year’s Bubble Rush.
The event raised an incredible £43,500 last year but this summer’s version has a new home as it taking place at the Norwich Showground.
There will be food stalls and face glitter painting.
The course once again features four bubble stations along a 2.5km route.
Participants can do one lap or double their enjoyment by completing the circuit twice.
Each bubble station has a cannon which pumps out coloured foam to create a four-foot deep bubble bath.
Click here for more details of EACH’s fun-filled 2023 Events calendar.
Adventurous colleagues were left on a high after raising nearly £4,700 for East Anglia’s Children’s Hospices (EACH).
Staff from Pentaco Construction took on the Three Peaks Challenge, which involves climbing the highest peaks in England, Scotland and Wales – Scafell Pike, Ben Nevis and Snowdon respectively – within 24 hours.
Between them they tackled 23 miles, ascending 3,064 metres, and raised £4,665.
Proud representatives handed over a cheque to EACH Corporate Fundraising Manager Caroline Allen during a recent visit to The Nook.
“We’ve been overwhelmed at the support from our supply chain – not only in donating but also our headline sponsors, Newnham Structures, Gowing & Hunt and LNS Interiors,” said Pentaco Social Value and Engagement Manager Louise Reeve.
“Without them, it wouldn’t have been possible.
“We actually reduced our initial target from £5,000 to £3,000 when a few of the team dropped out, nervous of the mission ahead. However, we ended up getting close to the original amount.
“Because the challenge is so well known and popular, people seemed happy to donate as they know it’s such a significant task and huge commitment.”
Contracts Manager Chris Clow added: “As a team, we found it extremely difficult and the majority commented on how they’d underestimated the terrain and scrambling that was required – not to mention the snow.
“Scafell proved the most challenging of the peaks but the scenery was overwhelming.
“One of our walkers, Jon Kent, decided to set his alarm for 4am to do his own six-mile hike before even starting the challenge!
“There were a few knee injuries along the way but, overall, all bar two completed all three peaks.”
Despite the scale of the challenge, the team stuck together and were on hand to offer words of motivation and encouragement.
“We had five walkers that were back down from Ben Nevis in a really impressive time,” added Louise.
“However, they decided they wanted to wait for the full team to come down before setting off for Scafell.
“The team motivation and support was great to see, with lots of encouraging hugs and those more capable sticking with others that were starting to struggle.
“No-one was left alone and the support crew were fully appreciated as the driving was a huge challenge in itself, especially with the lack of sleep.”
Pentaco Construction work across the East of England, with offices in Norwich and Cambridge.
The team’s Three Peaks Challenge took place from 26th to 28th May.
EACH supports families and cares for children and young people with life-threatening conditions across Norfolk, Cambridgeshire, Suffolk and Essex.
It has three hospices – The Nook, in Framingham Earl, The Treehouse, in Ipswich, and at Milton, near Cambridge.
Soul Foundation runs a programme through which, in normal times, it distributes food equating to approximately 1,000 meals a week to people in significant need.
This food is sourced from supermarkets and others who have short-lifed stock to dispose of. Norwich City Council have asked the Foundation to be one of three food hubs for Norwich, to help meet the significantly increased need brought about by the current situation. This week we have distributed the equivalent of more than 12,000 meals and we aim to build this to 30,000 per week.
This scaling up has, inevitably, necessitated significant changes to the way in which we operate and we are having to source food through new channels. In some cases this means paying for it although at reduced prices.
We are keen, therefore, to identify other potential suppliers whether for free or heavily discounted. Specific current requirements are for potatoes, crisps, rice, sauces for pasta meals, ready-made meals and long-life milk but we would also like to hear of potential supplies of other foods and toiletries.
I can be contacted on 07836 525555 or at richard.nash@soulfoundation.co.uk.
Regards,
Richard Nash
It’s widely considered that the US Marine Corps is one of the best examples of leadership in the world. Veteran Janet Polach chats to Mark and Becky about how best to leverage the skills of your team and avoid being a selfish leader.
They examine each step of Janet’s book, The Seven Mistakes New Managers Make, and delve into Janet’s ‘make it worse’ technique. After discussing the importance of people knowing their responsibilities and role, and the value in one-to-ones, they reflect on the impact of the transition between feedback frenzy in school, into the feedback desert that is the workplace.
GET IN TOUCH! We would love to hear your thoughts on today’s episode, email us at podcasts@larking-gowen.co.uk.
We would also love it if you could rate us 5 STARS on Apple Podcasts or Spotify, this really helps people find us!
You can also now watch us on YouTube! Click here to watch the full interview
Show notes
Contact Janet – janet@inthelead.co
The Seven Mistakes New Managers Make – Janet Polach
Attitude of gratitude – Leadership & Life Chat
Olga Dies Dreaming – Xochitl Gonzalez
Thank you to our sponsors Larking Gowen, Chartered Accountants and Business Advisors – check out their website to see how they could help your business www.larking-gowen.co.uk
© Larking Gowen LLP
Monday, 30 March 2020
Some of you may be wondering how the current crisis is affecting Probate.
Here’s what we know:
Cindy Chaplin
Two Sixth Form pupils from Norwich School are sweetening up life in lockdown through the development of their own fudge business, The Sweet Kitchen.
Created by Lower Sixth pupils Olivia Holdcroft and Scarlett Udy, The Sweet Kitchen business was set up as part of the Young Chamber programme at the school and produces luxury, yet affordable fudge for the Norwich community.
The inspiration behind the project came from their parents’ creative backgrounds and a love of all things sweet. The duo completed a food hygiene course and trialled a number of recipes to get the perfect product. They also used social media to promote the business to the community.
In response to the latest outbreak and to keep spirits lifted, we are taking The Sweet Kitchen out of school and into the community by making local deliveries.
Glyn Manton, Business Enterprise teacher at the school said “At Norwich School we have approximately 80 pupils that have been engaged in our Young Chamber Enterprise schemes this year, where they form their own companies from scratch. This year the ‘Sweet Kitchen’ has been very successful in terms of sales. We are delighted that Olivia and Scarlett have taken the initiative to adapt their business model so it can continue to operate safely and successfully as a delivery service.”
You can find out more and order your fudge at https://www.thesweetkitchen.co.uk/
As a veteran combat helicopter pilot, with more that 20 years’ experience in the RAF, Sarah Furness speaks with a certain amount of authority on the subject of ‘uncertainty’, and how courage creates opportunity.
The uncertainty of what to do when your aircraft strikes a high-tension wire in flight is not a challenge most of us will experience, but there are lessons to be learnt in the way we face the unexpected in our day-to-day working lives.
Following up on the theme for the year of “Future Proofing Your Business”, at Larking Gowen’s Summer Business Breakfast, former Squadron Leader, Sarah, explained how her training and experience led her to understand that embracing uncertainty is an important step towards confidence and self-belief.
“It’s important to remember you can’t eradicate uncertainty, but you can start to use it. Do something that scares you, and you can train yourself to handle uncertainty. If you do that, you’ll start to build your self-belief,” she said, at the event at Milsoms Kesgrave Hall, near Ipswich, this week.
Uncertainty often represents opportunity, and with self-belief you can take advantage of these opportunities.
She highlighted the importance for business leaders to create a culture of self-belief, saying this could only be done by allowing people to make mistakes in a supportive atmosphere. Leaders must show they are not afraid to admit their own mistakes and set the example by ‘going first’ and sharing their mistakes despite it feeling uncomfortable.
“Being good at what you do isn’t about being faultless. It’s about recognising your mistakes and growing from them. This takes courage, and like fear, courage is contagious,” she said.
After graduating from Cambridge University, Sarah joined the RAF in 2000 at the age of 21 with the ambition of becoming a jet fighter pilot, inspired she says, by the Tom Cruise film classic, Top Gun. Not quite making the grade, she opted for the next best thing, a combat helicopter pilot flying Pumas. Her career saw her experience tours of duty in Iraq and Afghanistan, and she has the accolade of being the first female helicopter pilot to fly an active special forces mission.
She left the RAF in 2021 to pursue her interests in mindfulness and wellbeing as a professional coach, and has written a bestselling book Fly Higher.
Speaking after the event, Larking Gowen Partner, Graham Mummery, said, “We’re extremely grateful to Sarah for such an interesting and inspiring presentation. We’ve had incredible feedback. Thanks to everyone who attended our Business Breakfast, and we look forward to seeing you at our Autumn event.”
You can find out more about Sarah’s work by visiting her website here.

Great feedback just in from a first-time buyer and self-employed company director for our mortgage advisor, Jayne Routledge:
“I just wanted to say thank you so much for the past year and a half for helping me along the whole process of buying my first home and answering all and any questions that I had.”
Choosing an independent mortgage advisor means getting tailored advice, access to a wider range of lenders, and someone who truly works in your best interest, not the bank’s.
At Brancaster House, we take pride in guiding our clients through every step, from first-time buyer to remortgage and beyond.
We’re here for your whole journey.
Need mortgage advice? Book in your free initial advice slot here: https://www.brancasterhouse.co.uk/mortgagesnorwichnorfolk
A popular charity shop is celebrating the sweet taste of success and marking its fifth birthday with a cake sale.
The East Anglia’s Children’s Hospices (EACH) store in Poringland is hosting the event on Wednesday, 12th July.
Staff and volunteers plan to celebrate with the community by organising a cake sale and raffle, from 10am to 2pm.
The shop is less than a mile from The Nook, in Framingham Earl, and has gone from strength to strength since opening in 2018.
Manager Maria Hall said: “I’ve been here since day one and feel pleased and proud of the way we’ve built things up.
“Our shop exceeded its target last year and we’re very thankful to everyone who’s played some part – not least our loyal volunteers and customers.
“I’m also very grateful to have such a brilliant deputy in Sharon Wright.
“It’s a great team and our shop is an important part of the community.
“That’s why we want to mark its fifth birthday in style and everyone is welcome to come along and join us. It should be fun.”
Maria was Deputy Manager at EACH’s Long Stratton shop before moving to Poringland.
Prior to that she had been volunteering for the charity since 2009.
“I feel a strong connection and love my job,” she said.
“It’s an amazing charity and the retail side of things is a vitally important way of raising funds.”
The Poringland shop is in Overtons Way and one of 19 across Norfolk.
For more information about volunteering there, pop in, email maria.hall@each.org.uk or call 01603 984498.